Good evening, In the bedroom that has the king bed, and then the other bedroom has twin beds in it. The king bed is infested with bed bugs! We just noticed this evening. We noticed a few big ones crawling around the top of the bed spread and once we had a closer look behind the bed near the seam, it was disturbing! I called the 24 hour line and maintenance said there was nothing he could do this evening. We leave in the morning and we are very concerned now that we will be bringing these home with us.This should have been checked as they are adult bed bugs which means they have been there for a while! What will you do for compensation now? If we end up bringing them home in our laundry, it will not be a good thing!! This is completely disgusting! That bed hasn’t been cleaned in along time! It is so badly infested. I am considering reporting this to the health department. Who ever you have clean this house hasn’t cleaned that for a very long time! This makes us wonder if any of the bed sheets were even washed or changed. There is no way you could miss this if you were changing the bed sheets!! I will not be removing the linens off that bed! We are demanding a full refund as this will now cause us grief as we don’t know if it’s on our clothes and will be horrible if we end up having them in our own homes back in Canada.Please see pictures and video.We have also gotten bites from them. We were waking up in the morning with bites we thought were m