Hoteller i Saranac

"I truly enjoyed my stay. The room was cozy and comfortable, it's a very quiet area convenient to stores and food. There's a walking trail behind the hotel, and indoor pool. Staff was very friendly and eager to help at every turn. If I'm ever near Portland, MI again I'll definitely stay here."

"This place was disgraceful! My daughter and I pulled up and the place was scary! It is located in a remote area, the place smelled awful, and when we got inside it looked gross and dog was in the lobby and growled at my daughter! Why was there a dog in the lobby anyways? We didn’t even get in the room we cancelled and found another hotel! Do not stay here!"

"Beds were lumpy but clean. Carpet in room and hallways was VERY dirty. Quite strange."

"Friendly staff, clean room."

"Everything was great except there are 2 hotels with the same name except North or South. Be careful when you put in your GPS to enter the one you are booked into. We ended up at the wrong one at midnight and had a hard time finding the correct one."

"Very nice location. We would use it again."

"Very good "

"The room was clean and the beds made well. Really nice having a refrigerator and microwave in the room. The pool is great! The breakfast is good and a welcome meal. I will definetely book again on my next trip to Michigan"

"I was visiting last weekend after being on the road for 3 hours. Staff cancelled my PAY AT THE PROPERTY reservation due to them being busy after I called twice to see if I can do an early check and was denied. Check in was at 3pm. I arrived at 5pm and was turned down. No call, text or email informing me. Very unprofessional"

"Upon arrival the front desk staff was prompt, professional and helpful. Very easy check in process. Got to my room and the musty smell while I opened the door was quite strong. Smells like carpet that needs a desperate cleaning. The room was clean, other than stains and wear marks on the chair and ottoman(so bad I wouldn’t even set anything on it). The air conditioner/heat unit was overly loud and had a rattling noise all night long. The bathroom vent fan/light combo was the loudest one I ever...

"Kitchenette had no table and chairs; no place to eat. Door latch was broken; a security issue. No hair dryer."

"The staff was wonderful help. We left a pair of shoes in the room and they saved them for us until the next day."

"I booked this stay at the last minute because it was close to GR Ford Airport. The staff was exceptional but the hotel is in need of some bath remodeling; the toilet made noise even if another room flushed. The price was very economy friendly I wish there had been an aggressive policy about quiet time. The IHOP 2 buildings to the side was good and my server was awesome. So, that was a plus for Clarion."

"Great experience"

"Great staff, clean rooms, shuttle was convenient"

"Staff were very friendly and helpful. The room overall was not clean, nor were the towels originally when we arrived. Big light brown spot on a couple of them. Found bug guts smeared on the wall. Several other minor spots where things just weren't clean. Parking was fine, breakfast was simple but fine (couple of days very fresh and delicious bananas). First night we were there, woken up around 5:00 am for an ice machine that kept running without end. In the end, I'd rather have paid more for a...

"The breakfast is a joke. We stayed two nights. Hardly anything to eat. Good looked like it had been there for a while. Way below Hilton standard."

"It was a great place to stay!"

"Very nice Hampton Inn."