4/10 Dårligt
Jamal
Rejste med familie, Rejste med familie og småbørn
19. jul. 2023
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I stayed 7 nights at hotel Hills with my family.
Check in was very disappointing. They offer nothing to drink at the reception like other five stars hotels. They will keep your passport for one hour which I couldn’t understand why. No one explained.
Reception was also very tiny and crowded.
The Breakfast has no taste even though they have big breakfast buffet. Nothing organic which was very disappointing as they call the hotel five star. The staff was somehow nice at the restaurant.
The hotel is too crowded and the staff is too busy pleasing outsider guest. There are wedding event every Saturday and Sunday night and all the staff was too busy with wedding guests. Too noisy hotel.
People are allowed to Smoke everywhere not ideal place for people with asthma allergies or lungs problems.
They offer kids and adults pool to hotel hills guests but keep in mind that you have to pay 7 mark pr. seat in the pool.
Don’t expect Cleaning at the pool at all.
We are definitely coming to Sarajevo again but will not chose this hotel.
We only booked this hotel because of 5 stars. But they have are too far as a five star level.
We have stayed in many five stars hotels around the world this was the biggest disappointment.
Jamal
Overnattede 7 nætter i juli 2023
