Hoteller i Sapphire

"Excellent staff. Caring and helpful. Clean! Nice breakfast. Spacious king size bedroom. Only issue was the single elevator failed and climbing 3 stories was no fun at all. Fortunately it failed one day ago and not at the start of our weeklong stay."

"Such a peaceful haven in the mountains! The staff are really nice and the rooms are nice too. Great place to have as a base camp for visiting nearby waterfalls."

"Property was clean. It was well stocked. Kitchen was very nice. The bathroom was spacious, clean nicely laid out. Did not like that they charge you or Matthew 20 something dollars a day for men that you have right out of the property whether you use it or not they automatically charge you for every night you stay which is not just justifiable. It is better to charge you if you use the amenity as soon as you go in since you have to drive to the location, they can charge you an interest rate...

"Dejligt hotel. Vi havde den mest fantastiske flodudsigt. "

"TV not user friendly. Toilet sat Exceptionally low down those of us with bad knees, Pillows all had poor neck support."

"I reserved a room 6 months in advance, but upon check-in was told that they “don’t assign rooms until the day of” so they do not guarantee you get the type of room you reserved. In fact, we did not have 2 beds as reserved. It seems that the reservation system is broken as they should only book what they know they have. Or, at the very least, assign rooms first come, first serve. Very disappointing."

"Great experience"

"Excellent! We will stay the place again soon."

"The Mountain House is unique. It is truly an old house that has been modified to include rooms and a restaurant. There are about 8-10 rooms in the Main House where we stayed. There is a separate building called the Bunkhouse out back. The room was clean but very small and tight. More so that I thought was possible but we got used to it. The air conditioner and TV worked well but the window shades were hard to operate. Our room had a queen-sized bed and it was nice. The biggest challenge was that...

"What a wonderful find in Highlands!! We LOVED staying here:)) Everything about our stay was above and beyond! Our dog highly recommends it too:))"

"Clean, no contact check in , modern"

"Everything was Great!!"

"Clean, great breakfast, attentive staff"

"Very nice hotel with several restaurants in walking distance. Staff is very friendly and attentive. Highly recommendable."

"Clean, quiet, and connected to downtown greenway."

"The maintenance of this property was quite poor. The air conditioning unit was super loud. The shower drain was clogged. The sink drain was clogged. The Bath fans had been disconnected and were inoperable. My reservation was confirmed for a handicap room, but when I arrived I was given a regular room on the second floor and there are no elevators. Overall my experience was quite unpleasant and I would never book another room at this location."