Spahoteller i Sapareva Banya

"Prijs is niet in verhouding met de accommodatie. Verfrissing nodig... het is geen 4 sterren hotel! Ik betaalde voor een Russische bad (160 BGN), het was eigenlijk voor één uur van sauna maar. Het ontbijt was basic🤔. Ik vroeg voor een late check-out, toch wordt het geweigerd Ondanks het hotel half leeg was... Ondanks was het hotel half leeg wordt "

"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate. Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...

"At this price point, Hotel Grand, in Samakov, is excellent value. The owner, Stanislav, was very helpful and gave us great service. The room was fine, the restaurant was fine, the bar was fine. There are 4 large supermarkets very near the hotel. We like supermarkets :) We had a great, comfortable stay. Thank you Stanislav and your team :)"

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"I booked and payed for a 2 bedroom apartment, but was downgraded to a simple room. No explanation from a very rude reception worker, except that I could not expect to get what I booked. And no discount offered, even if the room I was given was at least 25 euro cheaper than what I had payed. I have stayed at this hotel about 15 times before, and it has always been perfect. I hope next time it will be ok again, otherwise I will find different accomodation in Sofia for the future."