Hoteller i Sanur Kauh

"Fantastic hotel, good check-in, good service, good food, delicious pool, good fitness, nice staff and a nice clean beach with good opportunities for walks along the beach. We did have two unfortunate experiences, but they were handled very professionally. The first was that there was actually surprisingly dirty behind the bed. It wasn't something you could see immediately, but since I suffer from dust allergies it hit you very hard the first night. The staff took it very seriously and they came 3-4 men and took the whole bed apart and cleaned behind the bed. The second problem we had was that an AC pipe burst in the room above us, so there was water in our entire room including in my wife's suitcase and in all her clothes. The staff again took the problem seriously and all my wife's clothes were cleaned at the hotel's expense, we got a new room, and were compensated very fairly. Many thanks to Wenten who handled the problem very professionally. This is a hotel we will come back to."

"Great beach."

"Vi var på bryllupsrejse og boede på Aksari en uge. Hotellet er smukt og ligger meget roligt væk fra by og støj. Vi havde booket en af deres to villaer, de ligger “afsides” fra de resterende værelser på hotellet. Der var fra og ro, i den forstanden at der ikke var støj fra de andre gæster. Dog er der en lille flod som løber langs med hotellet, og der kan man tydeligt høre vandet plaske - det var dog ikke en gene for os, men værd at nævne hvis man er lyd sensitiv. Vi var der i september måned og solen havde desværre svært ved at nå terrassen og poolen i villaen grundet de høje træer der afskærmer hotellet, så poolen var meget kold i villaen. For os var det fint at bruge hotellets store pools men hvis man tænker poolen er opvarmet så er det altså ikke tilfældet. Hotellet har to restauranter og begge laver virkelig lækker mad. Personalet er søde og servicen er i top klasse. Vi brugte en af hotellets chauffører, Wayan, han var sød og rar, god til at guide os og varetog vores interesser på bedste vis. Vi blev ofte imødekommet af personalet i receptionen efter dagens oplevelser på øen og de var meget nysgerrige og interesseret i hvordan vores dag havde været og tilbød altid deres assistance hvis vi havde behov for hjælp. Deres servicemanager, Wulan, var altid nærværende og smilende - man er ikke i tvivl om de gør alt hvad de kan for at man føler sig hjemme! Kæmpe ros til hele staben på Aksari! Vi kommer gerne igen ⭐️⭐️⭐️⭐️⭐️"

"Fantastisk dejligt sted"

"Two years ago, my husband and I spent the last part of our honeymoon at Potato Head. We had originally booked two days, but we instantly fell in love with the friendliness and the people, the scents, the food and the plethora of experiences from light sound healing and massage to the beach club, so we ended up spending five days there. This spring, we once again travelled from CPH, this time with our 9 month old daughter, simply because we wanted to come back to Potato Head for our baby moon, this time an entire week. While we were unsure about how it would be to be there with our daughter, this stay was even better than our first one. We were welcomed back like old family members by staff who remembered us and made us feel at home immediately. While the architecture and location right at the beach is amazing and unique (nothing beats their breakfast in daybeds at the infinity pool), and while the rooms are fantastic (we’ve tried the private pool suite, a single room in the studio and the sky view sanctuary), it is the attentive and friendly staff that makes the difference. Every morning at breakfast, our daughter was greeted with big, warm smiles and laughter by every single staff member. Throughout the day they came by to talk to her, walk around with her and make sure she had all the food and water she needed. We have so many special memories from Potato Head and we cannot wait to return “home” again. Amra, Kasper & little Ella"

"It is what it is! "

"We loved staying at Hilton! Especially with our little one, they were so sweet and even gave us extra baby friendly foods for breakfast. The hotel area was excellent and had everything we needed. Would love to go here again! "

"Vi valgte dette hotel, da de skrev det var handicap venligt….de havde dog glemt at fortælle at pool og gym havde masser af trapper op uden elevator…det var ikke godt for vor ven Benner 😣"

"A big hotel in a busy end of Kuta. The hotel connects directly to a huge mall. The service was outstandig. They all learned our names and did a very good job. We loved the food, both breakfast buffet, but especially the italian restaurant. "