Hoteller med pool i Santo

"Great value hotel a 20 minute walk from beautiful Montalcino. Great service from staff. A bit dated but comfortable enough and fairly priced for what it is 👌"

"This was a very disappointed stay. No where near 5 star service they claim. Room were only equipped with heaters, no aircon available. Breakfast was mediocre and lacked being refilled. Reception was not open at the hours indicated. We were 2 people, but only given 1 towel. When trying to find staff to give us another, nobody was available. Only after waiting for the end of breakfast could we receive the towel. This place claims to be quiet luxury, but it was overfilled with people and lacked...

"We thoroughly enjoyed our stay at Capanna Suites - the property and room was very well thought out and beautiful, the sunset view was amazing and the staff were extremely helpful (thanks in particular to Giulia). We felt well recharged after our stay, especially after the spa session."

"Super pool og ren"

"Super stay at this well located property. Flawless service and room in superb condition."

"A beutiful hilltop fsmily run small hotel. The views are stunning, the building with a character, sweeping pool. Nice and quite. Close to Pienza (10 min car ride)"

"I need a refund. Link they sent to check-in is in Italian. No english opt. I have to translate it w/ my other phone. Web page was slow and would freeze. I confirmed my check in, no room number nor code was sent back & instructions. No receptionist. Everything is online w/ very bad webpage. People at the place didn't help nor speak english while we were figuring out how to get to our room. We were all tired from the drive. We ended up renting another place close by w/ receptionist that speaks...

"Whilst the infrastructure and location were classic Tuscany, the hospitality (staff engagement & food) were underwhelming. It never felt welcoming & it was challenging to discern who were the owners, staff or guests. It was often unclear how their systems operated, ie how to purchase wine/drinks, when dinner or breakfast would be available & the service was extremely slow. We stayed for 3 nights & ate dinner there each night (meal ~€50 pp) as had been tempted by the photos of gorgeous food when...