Udendørsområde

Anmeldelser af La Quinta by Wyndham Santiago Aeropuerto

4 out of 5
La Quinta by Wyndham Santiago Aeropuerto
Av. Americo Vespucio 1284, Santiago, Santiago

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 554 af i alt 892 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 892 anmeldelser" "
Bedømmelse på 6 − Okay. 54 af i alt 892 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 892 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 892 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022
Svar fra Reservas La Quinta Hotel den 9. mar. 2022
Gracias por su preferencia

8/10 Udmærket

EDUARDO, Brooklyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious and clean room, but no full room service on a Saturday and we wanted to have something to eat and drink
Overnattede 1 nat i maj 2024
Svar fra Mario Romo den 20. maj 2024
Estimado Eduardo.Muchas gracias por sus comentarios, los tomamos y los pasaremos a los encargados de Alimentos y Bebidas para que vean lo sucedido ya que el room service es un servicio que siempre debe estar completo con todos los productos disponibles.Muchas gracias.

10/10 Fremragende

Anibal, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As other reviews show Transportation get into the hotel it's a bit complicated we had to pay somebody to bring us over to the hotel
Overnattede 1 nat i maj 2024
Svar fra Mario Romo den 20. maj 2024
Dear Anibal,Thank you very much for sharing your comments with us, we appreciate that you brought this issue to our attention since the transportation service is a difference from other hotels, and it does not make sense that you had to pay separately for a service that we promote and offer.Sincerelly.

10/10 Fremragende

Francisco

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 1 nat i maj 2024
Svar fra Mario Romo den 13. maj 2024
Estimado Francisco,Muchas gracias por su calificación para nuestro hotel y servicios.Cordialmente.

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great hotel when transiting in Santiago, with shuttle service however not a lot to do in the area
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 13. maj 2024
Dear Richard,We are grateful for his comment and rating for our hotel and service.

8/10 Udmærket

Ferenc Bence

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
After our first mixed experience at La Quinta, we wanted to give it another go with some learnings from our first stay - we ended up having a similar conclusion. The property itself is pleasant, we had a good room where we could sleep really well. At around USD 100, was also very reasonably priced for a property close to the airport. Our main complaint is considering the free airport shuttle: while it's great that this is offered at no cost and the drivers are excellent, the organisation of the transfers was messy. Our flight to Santiago was delayed by hours, so we reached out to the hotel's reception via Whatsapp to confirm that our transfer would be rescheduled. Unfortunately, they never answered us, leaving us with some anxiety until we arrived and were successfully picked up. Communication with the drivers is smoother (also via Whatsapp), but not sure they would speak English.
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 13. maj 2024
Dear Ferenc.Thank you very much for telling us about your experience at La Quinta by Wyndham Santiago Aeropuerto, it is always positive to receive good comments from our guests, and of course we also appreciate constructive criticism, since it helps us to improve those aspects that cause discomfort and that could lead to a better experience to our guests.Sincerelly.

2/10 Forfærdeligt

Francisco

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Atención de recepción pésima, solicité el servicio de transporte incluido desde aeropuerto a hotel y no respondió nadie
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 6. maj 2024
Estimado Francisco,Gracias por contarnos su experiencia en La Quinta by Wyndham Santiago Aeropuerto, lamento que no cumpliéramos su expectativa, permítame expresar mis mas sinceras disculpas.Su opinión es muy importante, lamentamos que no pudiera utilizar nuestro servicio de traslados, al ser un servicio muy requerido es necesario reservarlo con 24 con a lo menos 24 hrs de antelación a la fecha de llegada, lamento que no pudiera comunicarse vía telefónica, revisare el porque no se contesto su llamada a tiempo. Sepa que tomaremos las acciones necesarias para que no vuelva a repetirse en el futuro. Aquí en La Quinta by Wyndham Santiago Aeropuerto nos esforzamos continuamente por satisfacer las necesidades y expectativas de nuestros huéspedes. Esperamos sepa disculparnos y poder ofrecer una mejor atención en sus próximas visitas.Sinceramente.

10/10 Fremragende

aidee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me encanto, tiene sauna, alberca, debes avisar que quieres el trabsporte del aeropuerto, muy amables, la comida muy rica. (Solo un detalle en mi segundo dia tuvieron un tema con la caldera y no me pude bañar, esperaba no se desayuno cortesia o algo por el tema, pero evadian el tema de agua caliente)
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 13. maj 2024
Estimada Aidee,Muchas gracias por su comentario, efectivamente tuvimos un grave problema con el agua caliente, le agradecemos su paciencia con este inconveniente.Cordialmente.

10/10 Fremragende

Benjamin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was perfect. I would improve the floor near the sauna, the water doesn't drain.
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 29. apr. 2024
Estimado Benjamin,Gracias por contarnos su experiencia en La Quinta by Wyndham Santiago Aeropuerto. Siempre es positivo recibir buenos comentarios, daremos aviso al jede de mantenimiento para que revise el drenaje en el sector de la piscina.Cordialmente.

8/10 Udmærket

Maria Alejandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 29. apr. 2024
Estimada Maria AlejandraGracias por su calificación para nuestro Hotel y servicios.Sinceramente.

10/10 Fremragende

Yuxin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Mario Romo den 26. apr. 2024
Estimado Yuxin.Muchas gracias por su calificación, nos alegra saber que nuestro hotel fue de su agrado.Sinceramente.

10/10 Fremragende

Jianguo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 26. apr. 2024
Estimado Jianguo.Muchas gracias por su calificación, nos alegra saber que nuestro hotel fue de su agrado.Sinceramente.

6/10 Okay

David

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Shuttle service from hotel was not convenient for late night arrival, so we opted for Uber. Breakfast was not included in the tariff, an unpleasant surprise. Meals were expensive for what you get. Staff was pleasant, but did not go out of their way to provide service.
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 25. apr. 2024
Dear David.Thank you for telling us about your experience at La Quinta by Wyndham Santiago Aeropuerto, I am sorry that we did not meet your expectations, allow me to express our most sincere apologies.Your opinion is very important, I am sorry for the inconvenience you had during your stay at our hotel, we will take the necessary actions to make the transportation system from the airport easier and faster, although this will always be determined by the arrival and check-in time. immigration and customs, regarding breakfast, unfortunately the rates are that way and I feel that we cannot help in that part. Please know that we will take the necessary actions to correct this situation and prevent it from recurring in the future. Here at La Quinta by Wyndham Santiago Aeropuerto we continually strive to meet your needs and expectations.We appreciate the time you have taken to tell us your concerns.Best Regards.

8/10 Udmærket

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My favourite hotel when travelling out of SCL….big rooms, nice showers, comfy beds, efficient shuttles, on-site great restaurant, pleasant, efficient staff. …… a little noisy but tolerable since it is very close to SCL and planes
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 25. apr. 2024
Dear Jennifer,Thank you for telling us about your experience at La Quinta by Wyndham Santiago Aeropuerto, we are grateful that you have chosen us once again as your hotel in Santiago, it is always good to receive positive comments, like yours, which we will share with our team, which will surely bring them happiness.Sincerely.

10/10 Fremragende

María del Rosario

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente. Pocas opciones de comércios en la zona
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 22. apr. 2024
Estimada Maria del Rosario.Agradecemos sus comentarios y calificación para nuestro hotel, nos alegra que nuestro hotel y servicios fueran de su agrado y cumpliéramos sus expectativas.Muchas Gracias.

10/10 Fremragende

Omar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
MUY CONVENIENTE POR EL AEROPUERTO
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 16. apr. 2024
Estimado Omar.Muchas gracias por su comentario y nota, estamos contentos que nuestro hotel fuera de su agrado y cumpliera con su expectativa.Muchas gracias.

10/10 Fremragende

Juan, Guatemala

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación respecto al aeropuerto, pésima ubicación si buscas conocer la ciudad y su gastronomía, todo esta lejos
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 11. apr. 2024
Buen día.Agradecemos su comentario y calificación, estamos contentos que nuestro fuera de su agrado.Sinceramente.

10/10 Fremragende

Stephen, Englewood

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always my 1st choice, when passing through stgo :)
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 10. apr. 2024
Dear Stephen.Thank you for ypur comment and rating, We are happy to have met your expectations.Best Regards.

8/10 Udmærket

Paula, Anchorage

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are clean and spacious. The sauna, the jacuzzi, the restaurant, and the terrace barbecue are all fantastic with great people working there. It was hard to communicate with the hotel ahead of time to arrange for airport shuttle and then the shuttle was very late. Without a car, there isn’t anything nearby to walk to. All in all, this hotel was a fantastic place to recover from 20 hours of travel.
Overnattede 2 nætter i april 2024
Svar fra Mario Romo den 8. apr. 2024
Estimada Paula.Muchas gracias por comunicarse con nosotros y contarnos su experiencia en La Quinta by Wyndham Santiago Aeropuerto, nos alegra que nuestro hotel y servicio fueran de su agrado, revisaremos como hacer mas fácil la comunicación con el transporte y así llegar a tiempo a buscar a nuestros huéspedes.Agradecemos su tiempo.Sinceramente.

10/10 Fremragende

Gerald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent shuttle service from airport. Check in was fast and excellent front desk service. Very good breakfast buffet. Hotel was like new and very clean and safe. Definitely would stay here again.
Overnattede 1 nat i april 2024
Svar fra Mario Romo den 8. apr. 2024
Dear Gerald.Thank you for your comments and rating.We are happy that our hotel and service were of their highest quality.Best Regards.

8/10 Udmærket

Ferenc Bence

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A fairly good and overall quite reasonably priced (at around USD 100 per night) option to stay close to the airport. What we liked: free airport transfers with friendly staff, free coffee & filtered water, comfortable and properly soundproofed rooms. What we didn't like: breakfast is expensive for USD 16 per person, considering what's offered. Staff might do the absolute minimum they have to: we asked for a transfer back to the airport at a specific time, they took note of the request at the reception. Next morning, we found out that the transfers run at fixed times - they left without us. They did not tell us when we requested the transfer that we cannot specify the time and they also didn't warn us in the morning that the transfer would leave without us, even though we were sitting just next to the reception area. Both would have been a small effort, if not even considered the minimum a guest should be able to expect.
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 22. apr. 2024
Dear Eva.Thank you for telling us about your experience at La Quinta by Wyndham Santiago Aeropuerto, I am sorry that we did not meet your expectations, allow me to express my most sincere apologies.Your opinion is very important, I am sorry that you had problems with the transportation back to the airport, we actually have established times to drop off our guests at the airport, and I am sorry that despite being in the lobby they were not warned that the transfer was leaving without you. Please know that we will take all necessary actions to prevent this from happening again in the future. Here at La Quinta by Wyndham Santiago Aeropuerto we continually strive to satisfy the needs and expectations of our guests.We appreciate your time and hope you give us the opportunity to serve you better on your future visits.Sincerely.

10/10 Fremragende

Ningsheng

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff are friendly and helpful. Location is isolated
Overnattede 2 nætter i marts 2024
Svar fra Mario Romo den 5. apr. 2024
Dear NingshengThank you for your comments about our staff, and for your rating.Best Regards.

10/10 Fremragende

Carol

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good place to stay when flying in or out of Santiago Airport .
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 1. apr. 2024
Estimada Carol,Agradecemos su calificación y comentarios para nuestro hotel y servicios, nos alegra saber que hemos cumplido con sus expectativas.Muchas gracias.

8/10 Udmærket

HENRIQUE D

Rejste med familie
Ok
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 1. apr. 2024
Estimado Henrique D.Gracias por su calificación, lamentamos que no pudiéramos cumplir totalmente sus expectativas, nos disculpamos por eso y esperamos que nos pueda brindar la oportunidad de poder mejorar y atenderle de mejor manera.Cordialmente.

10/10 Fremragende

Tobias Stephan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gutes Flughafenhotel mit Shuttlebus.
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 1. apr. 2024
Estimado Tobias.Muchas gracias por su calificación y comentarios para nuestro hotel y servicios, nos alegra saber que hemos cumplido sus expectativas.Sinceramente.

10/10 Fremragende

David

Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 17. apr. 2024
Estimado David,Estamos agradecidos por la calificación para nuestro, nos alegra que hayamos cumplido sus expectativas en su estadía.Sinceramente.

8/10 Udmærket

Philip

Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 17. apr. 2024
Thank you very much for your rating, we are glad that we met your expectations during your stay with us.Best Regards.

10/10 Fremragende

Gary, Tulsa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel had very helpful staff and a free shuttle to the airport. It is 20 minutes from downtown Santiago, but the city has a good Uber and taxi service.
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 27. mar. 2024
Dear Gary,Thank you for your comments and rating for our hotel.Best Regards.

8/10 Udmærket

Ningsheng

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff with good condition
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 26. mar. 2024
Dear Sir,Thank you for comments and rating.Best Regards

10/10 Fremragende

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mgr at counter with Beard was great and helped us get into a room earlier
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 25. mar. 2024
Dear Larry.We are grateful for your comment and rating for our hotel, we will share your opinion with our staff which will surely make them happy.Thank you for your preference.Best Regards.

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for 1 night layover
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 21. mar. 2024
Dear Denise,Thank you for your comments and rating.Best Regards.

10/10 Fremragende

Laryza

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Expensive transportation to and from the hotel
Overnattede 2 nætter i marts 2024
Svar fra Mario Romo den 18. mar. 2024
Dear Laryza,Thank you for your comments, our shuttle is free for all guest between airport-hotel-airport and the taxi for rest of the city is expensive.Sincerelly.

10/10 Fremragende

Giang

Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 5. apr. 2024
Dear Giang.Thank you for your rating for our service and hotel.Best Regards.

10/10 Fremragende

Douglas, Los Angeles

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great shuttle to and from airport. Helpful and courteous staff.
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 14. mar. 2024
Estimado Douglas.Gracias por su comentario y calificación para nuestro hotel. Compartiremos con nuestro personal sus comentarios lo que seguro los pondra contentos.Sinceramente.

10/10 Fremragende

kimio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel dims very modern snd clean Easy access to Santiago airport
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 14. mar. 2024
Estimado Kimio.Agradecemos sus comentarios y calificacion para nuestro hotel y servicios.Sinceramente.

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice size corner suite. Friendly staff and very conveniently close to the airport.
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 12. mar. 2024
Dear Michael,We are happy that you liked our hotel and services, we will share your comments with our staff, we are sure that they will be happy too.Best Regards.

10/10 Fremragende

Maricela Esther

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Solo estuvimos una noche en el Hotel, nos parecio excelente , nos dieron los traslados aeropuerto-hotel-aeropuerto El personal muy amable en todi momento , recomendable 100 x ciento
Overnattede 1 nat i marts 2024
Svar fra Mario Romo den 7. mar. 2024
Estimada Maricela,Muchas gracias por sus comentarios, nos alegra que nuestro y servicios fueran de su agrado.Sinceramente.

2/10 Forfærdeligt

Nicholas

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
We chose this hotel because they had a shuttle to and from the airport. We booked our shuttle and asked the front desk for a wake up call. They didn’t call us until 5 minutes before the shuttle. The front desk worker Jesús was the rudest most unhelpful worker. Not only did he yell at my elderly father he told the shuttle driver not to take us to the hotel. Do not stay here especially if you have an early morning flight. This worker should not be at the front desk or in the hospitality industry
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 6. mar. 2024
Dear NicholasThank you for choosing La Quinta Santiago Airport for your recent stay. We value our guests' opinions and evaluate every message, suggestion and comment to discover how we can improve our service for you. We strive to provide services that guests find timely and useful. Your comments about the behavior of the reception person will lead us to review what happened, we are always very attentive to the satisfaction of our guests. I appreciate you taking the time to share your experience with me. I hope to serve you in the future. Sincerely,Alvaro GonzalezGM

8/10 Udmærket

maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Estimada Maria.Muchas gracias por su calificación.

10/10 Fremragende

PATRICIA

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very clean!!
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Estimada Patricia.Muchas gracias por su comentario y calificación.Muchas gracias.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was excellent. There is nothing walkable in the surrounding area. It is great for an overnight stay. I had two nights so took an Uber to and from Santiago for the day.
Overnattede 2 nætter i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Dear Robert.Thank you very much for your comment and rating, we especially appreciate your recommendation to use a taxi application to go to the city.

8/10 Udmærket

Sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property looks brand new and it's beautiful. However, was awakened at 2 a.m. by someone banging (maybe hammering?) either at, or near to, the hotel. No idea what that was.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Thank you for taking the time to tell us about your experience, we are sorry for the incident that woke you up in the early morning, we appreciate your comments and rating and we will review what may have happened.

10/10 Fremragende

Alvaro

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good value hotel.
Overnattede 1 nat i januar 2024
Svar fra Mario Romo den 7. mar. 2024
Estimado Alvaro.Agradecemos su tiempo, comentario y calificación para nuestro hotel.Muchas gracias.

4/10 Dårligt

Kara

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shuttle instructions not at all reality. Took 1/2 hour to check in. Told breakfast included but when we went, found out it was not. Noticed room pricing cheaper than what we paid. No restaurants near and hotel restaurant very expensive. This hotel is only good if needing a night before a flight.
Overnattede 2 nætter i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Dear Kara,Thank you for telling us about your experience at La Quinta by Wyndham Santiago Aeropuerto, we regret not having met your expectations, allow me to express my most sincere apologies.Your opinion is very important, we are very sorry that you had inconveniences with your stay both in the transfer and with breakfast, I ask you to accept our apologies and we will review what happened to be able to correct these situations.Sincerelly.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very friendly and helpful, the complimentary shuttle service was excellent and perfectly on time. I found the rooms were very spacious and clean. There is very little around the airport but it’s closeness to the airport makes it ideal for a 1 night layover. I would stay here again.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
We are grateful for your comment and rating, we will share your comment with our staff which will surely make them happy.Thank you so much.

10/10 Fremragende

Elise Lisa, Lake Oswego

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an excellent lodging near the airport. They provide shuttle service to the airport. Terrific service. Food service available in restaurant. Wonderful staff—all very helpful and kind.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
We are grateful for your comment and rating, we will share your comment with our staff which will surely make them happy.Thank you so much.

8/10 Udmærket

Kerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall a convenient place near the airport for a short stay. As with many services in Chile there were minor hassles but most things were fine. The ‘free airport shuttle’ was not available (after calling them and being told it would be there in 15 minutes, we had to take Uber after waiting for almost an hour and not getting through again to the hotel) but it was good getting back to the airport the next day, and the room was clean and serviceable and breakfast was good. Staff were friendly once we got to the hotel. I’d try to find another place if the airport to hotel service was important but otherwise I’d go back again.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Dear Kerry.We are grateful for your comment and rating, we will share your comment with our staff which will surely make them happy, we will review the transfer service to make it easier, friendlier and above all comply with what is offered.Thank you so much.

10/10 Fremragende

Gordon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, nice room. Pool is indoors, with hot tub. It's in the middle of nowhere, not far from the airport. Can't walk to anything, but otherwise, a terrific place to spend the night.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Dear Gordon.We are grateful for your comment and rating, we will share your comment with our staff which will surely make them happy.Thank you so much.

6/10 Okay

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
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Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Estimado Joel,Agradecemos su calificación.Muchas gracias.

8/10 Udmærket

Liliane

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
À l'arrivée, aucune navette pour nous rendre à l'hôtel. Nous avons dû payer un taxi. À la réception, on nous a toutefois offert le petit-déjeuner gratuit pour compenser. Prenez donc soin de réserver une navette à l'avance, en indiquant votre heure d'arrivée. Vous vous éviterez ainsi beaucoup de perte de temps et de frustrations.
Overnattede 1 nat i februar 2024
Svar fra Mario Romo den 7. mar. 2024
Chère Liliane,Merci de nous avoir fait part de votre expérience. À La Quinta by Wyndham Santiago Aeropuerto, nous regrettons que vous n'ayez pas pu prendre le transfert de l'aéroport à l'hôtel. Ce service doit être réservé avant votre arrivée. Merci de le recommander à d'autres. les clients qui viennent dans notre hôtel.Sincèrement.