6/10 Okay
Deanna
Rejste i en gruppe
16. maj 2024
Synes ikke om: Service og personale, faciliteter
Overall, this property was underwhelming for the price.
The room was very small, though clean.
The front desk person wasn't very friendly or helpful. The plaza shuttle was a joke – the front desk person gave me vague information about how to use it and seemed reluctant to even provide that information. There were no printed materials about it, and there were no details about how to locate it / pick it up from the plaza to get back to the hotel, other than "They pick you up where they dropped you off" (which doesn't help at all when you walked there but need a ride back later). That aspect of the service was very disappointing, as it's one of the reasons I booked the hotel, and is part of the extra $15 charge.
The breakfast included scrambled eggs and bacon bits, but sadly no potato options. They had the usual high-carb breakfast junk food like cereal and muffins. I expected some healthier options for Santa Fe and a modern hotel.
Deanna
Overnattede 1 nat i maj 2024