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Anmeldelser af Fairfield Inn & Suites Santa Cruz - Capitola

2.5 out of 5
Fairfield Inn & Suites Santa Cruz - Capitola
1255 41st Ave, Santa Cruz, CA

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 730 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 209 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1000 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Derek den 5. jul. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property had well secured in all aspect. The room was excellent,clean,and comfy.
Overnattede 1 nat i maj 2024
Svar fra Gio den 13. maj 2024
Thank you for staying with us!

10/10 Fremragende

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jose was very kind and provided excellent service! Thank you for all the help.
Overnattede 1 nat i april 2024
Svar fra Gio den 12. maj 2024
Thank you for staying with us!

10/10 Fremragende

Mariana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel! Would stay again.
Overnattede 2 nætter i maj 2024
Svar fra G den 8. maj 2024
Thank you for staying with us!

10/10 Fremragende

renana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We liked everything! We did have a problem with the shower hot and cold water, but it was right before checking out and I am sure they would have taken care of it if needed. Not many times I give a five star review for a hotel/Inn, but they deserve it. Oh, breakfast was excellent too!
Overnattede 1 nat i april 2024
Svar fra Derek Grell den 1. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Leslie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Derek Grell den 30. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Mary

Overnattede 1 nat i april 2024
Svar fra Gio den 13. maj 2024
Thank you for staying with us!

8/10 Udmærket

giselle

Overnattede 1 nat i april 2024
Svar fra Gio den 12. maj 2024
Thank you for staying with us!

10/10 Fremragende

Caron

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room felt spacious with the sitting area. It was so clean & pleasant. Loved being able to walk to restaurants & the ocean! Friendly staff.
Overnattede 1 nat i april 2024
Svar fra Derek Grell den 13. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Juan

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 2 nætter i marts 2024
Svar fra Derek Grell den 3. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Danielle, MEDFORD

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and great breakfast
Overnattede 4 nætter i marts 2024
Svar fra Gio den 1. apr. 2024
Thank you for staying with us.

10/10 Fremragende

Enrique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 1 nat i marts 2024
Svar fra Derek Grell den 28. mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

carolyn

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Derek Grell den 28. mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Adam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Outside of the 2nd floor ice machine which was out (and the walk to the other seemed like a mile), the hotel was fine. Parking was easy, but there is a median which prevents parking lot entrance on one side of the hotel. Staff was friendly, and room was adequate.
Overnattede 1 nat i marts 2024
Svar fra Derek den 23. mar. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Christian

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Derek den 19. mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Richard

Overnattede 1 nat i marts 2024
Svar fra Derek Grell den 6. apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Nicole

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The employees were so friendly and took great care of everything. The one I didn't like was that since our room was close to the housekeeping room we could hear and feel when they were doing laundry.
Overnattede 1 nat i marts 2024
Svar fra Front Desk Team den 19. mar. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Michella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 2 nætter i marts 2024
Svar fra G den 12. mar. 2024
Thank you for staying with us!

10/10 Fremragende

datrianna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the staff and the room is so nice!
Overnattede 1 nat i marts 2024
Svar fra G den 12. mar. 2024
Thank you for staying with us!

10/10 Fremragende

Kathleen

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Derek den 27. feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

BROOKE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Derek den 27. feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Terje, Gold River

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy with our stay. Will book again next time we are in town.
Overnattede 1 nat i februar 2024
Svar fra Derek Grell den 25. feb. 2024
Thanks for staying with us. We appreciate your feedback and look forwards to welcoming you back again.

10/10 Fremragende

KAREN

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the layout of the hotel and the decoration. It was spacious inside, even though it is not a large hotel. The Breakfast room was huge and the variety of choices excellent - scrambled eggs, bacon, sausage, cereal, bagels, and waffles with the usual choice of coffee or tea. The atmosphere was calming and gracious and the staff was always kind and helpful. I want to go back.
Overnattede 1 nat i februar 2024
Svar fra Derek den 13. feb. 2024
Dear Karen, Thank you for the wonderful review of our special place on the California central coast. My staff and I look forwards to welcoming you back again soon.

10/10 Fremragende

June

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was clean, staff was great! Breakfast was great, only wish they had potatoes. Location was covenant. They had crib for baby. All around great, would stay again
Overnattede 1 nat i februar 2024
Svar fra Derek den 8. feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Joseph

Rejste med familie
Great hotel! Quiet and clean. Great breakfast and coffee and we appreciated the locked parking garage.
Overnattede 1 nat i februar 2024
Svar fra Derek den 3. feb. 2024
Dear Joseph,My staff and I thank you for your appreciated review. It sounds like our property provided you with a comfortable experience. We look forward to welcoming you back again.

10/10 Fremragende

Bianca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra G den 29. jan. 2024
Thank you for staying with us.

10/10 Fremragende

AURORA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra G den 23. jan. 2024
Thank you for staying with us.

10/10 Fremragende

Todd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra G den 23. jan. 2024
Thank you for staying with us.

10/10 Fremragende

Elena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Big rooms, great pool, amazing free breakfast, free parking and walking to pleasure point
Overnattede 1 nat i januar 2024
Svar fra Derek den 20. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Derek den 16. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Felipe

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Derek den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value
will stay again
Overnattede 1 nat i december 2023
Svar fra Derek den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Cari

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great place near everything in Santa Cruz
The front staff were very helpful and friendly. The underground parking was very secure. The beds were very comfortable. My son and I enjoyed sitting in the hot tub each night. The people working the breakfast shift were awesome. There was always plenty of food, hot and cold. There was plenty of seating for anyone who was eating. The patio would have been nice to eat at, had it not ben raining all three days, which is not their fault. It was really a nice place that was in the middle of everything we wanted to do in the bay area. We will definitely come back here if we return to the bay area
Overnattede 3 nætter i december 2023
Svar fra Front Desk Team den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Karenm

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I want to give the cleaning staff a major thanks. They were very courteous and friendly.
Overnattede 1 nat i januar 2024
Svar fra Housekeeping Staff den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Vicky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Front Desk Team den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Johanna

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 9. jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Adourin

Overnattede 1 nat i december 2023
Svar fra FD den 7. jan. 2024
Thanks for staying with us!

10/10 Fremragende

Santiago

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family Stay
Enjoyed our stay. Great location. Spacious rooms. Free breakfast included with hotel fee. Great Hotels.com App, been using for years and very efficient and seamless with help in getting the right hotel booked.
Overnattede 2 nætter i december 2023
Svar fra Derek den 30. jan. 2024
Thank you so much for sharing the impressions of your stay in Capitola with us. We are all happy to hear that we lived up to your expectations and look forwards to welcoming you back again.

10/10 Fremragende

Patsy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Derek den 27. dec. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Gail

Everything was fine EXCEPT there was no hot water. The front desk told me one of the water pumps went out at the beginning of our stay and wasn’t sufficiently fixed to pump enough hot water. However, the hotel adjusted the price of the room for our inconvenience.
Overnattede 2 nætter i december 2023
Svar fra Derek den 27. dec. 2023
Dear Gail,Thank you so much for staying with us. We sincerely apologize for the water issue which occurred on a holiday where it was impossible to get a professional to assist us.My staff and I hope that this will not prevent you from coming back again in the future..

10/10 Fremragende

Wing Kan

Overnattede 2 nætter i december 2023
Svar fra Derek den 16. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Front Desk Team den 19. dec. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Derek den 7. dec. 2023
Dear Anthony,Thanks for returning to stay with us once again. We appreciate your feedback and are sorry to hear that you did not enjoy your visit!

10/10 Fremragende

Lumin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Theyyou help me upgrade a room? It’s really big room
Overnattede 2 nætter i december 2023
Svar fra FD den 5. dec. 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth it 100%
Great stay and amazing price. Located near everything and definitely worth booking.
Overnattede 1 nat i december 2023
Svar fra FD den 5. dec. 2023
Thanks for staying with us. We appreciate your feedback and look forwards to your next visit!

10/10 Fremragende

Adam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay when visiting Santa Cruz!
Overnattede 1 nat i december 2023
Svar fra FD den 5. dec. 2023
Thank you for staying with us! We appreciate your feedback.

10/10 Fremragende

Melanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely big rooms, clean and comfortable, great breakfast selection and all the required facilities needed for an easy and enjoyable stay.
Overnattede 1 nat i november 2023
Svar fra FD den 5. dec. 2023
Thanks for staying with us. We appreciate your feedback and look forward to your next visit.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Front Desk Team den 19. dec. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Stacy T

Overnattede 1 nat i november 2023
Svar fra Front Desk Team den 19. dec. 2023
Thanks for staying with us. We appreciate your feedback!