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Anmeldelser af Casablanca On The Beach

3.5 out of 5
Casablanca On The Beach
101 Main St, Santa Cruz, CA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 739 af i alt 1232 anmeldelser" "
Bedømmelse på 8 − Udmærket. 268 af i alt 1232 anmeldelser" "
Bedømmelse på 6 − Okay. 111 af i alt 1232 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1232 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 60 af i alt 1232 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Steen, MENLO PARK

Rejste med familie
Synes godt om: Rengøring, service og personale
Nice and clean
Overnattede 1 nat i september 2023

8/10 Udmærket

Vibeke

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Susan

Rejste med familie, Rejste med kæledyr
Super nice, clean, friendly and right across from the beach.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property over looks the beach by boardwalk, the only thing is the balcony rooms to the street have the view of a new construction site going on. Overall it’s a beautiful stay and nicely kept room.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property and location. Loved the shared patio outside of our room.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Monica

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view. Great unexpected amenities like spa robes and slippers. Patio furniture was comfortable for prime ocean viewing. This was our second stay and we lucked out that this time we had amazing views of the fireworks for the big dippers 100th bday celebration. So fun. We will be back
Overnattede 1 nat i maj 2024

10/10 Fremragende

Isaac

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great access to the boardwalk and wharf.
Overnattede 3 nætter i maj 2024

6/10 Okay

douglas, san diego

Rejste med familie
No closets nor comfortable chairs
Overnattede 2 nætter i maj 2024

10/10 Fremragende

adam

Rejste med familie
Nice area
Overnattede 1 nat i maj 2024

10/10 Fremragende

Denise

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and perfect place for pets. Good rate on expedia for room.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Andrew

Location
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Devon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location for a beach volleyball tournament!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Sergio

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is excellent. The location is awesome. I’d definitely stay here again.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alexandria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Michele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great view…
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Cindy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Definitely would come back again. Close to the boardwalk and wharf. Room was clean but floor was a bit dusty. Bathroom was nice but wished there were some counter space for personal items.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent views and access to beach. Exceeded out expectations
Overnattede 1 nat i april 2024

6/10 Okay

tracy

Synes godt om: Rengøring, service og personale
Room was nice and clean. Doors were older and I didn’t sleep well with homeless and drugs right outside my door Figured this would be a safe town at night. But I was wrong. Day visits only !!
Overnattede 1 nat i april 2024

6/10 Okay

Mychele

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Stayed in room 213 ocean view, it was very loud in the mornings before 8AM. Lots of people talking on/around the balcony area of where our window was. Also the back window towards the back parking lot, we couldn't close the curtain. The maids put the curtain on wrong and we weren't able to close at all. Also there was NO SCREEN attached to the back window which was on the 2nd floor. For the PRICE, wouldn't stay again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Brandy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place was clean. Right across from the beach. Staff was friendly. Room could use a paint job. But will definitely stay here again.
Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Overnattede 1 nat i april 2024

10/10 Fremragende

Rayleen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location for the price
Overnattede 1 nat i april 2024

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was great for a last second reservation. Very friendly staff. Really nice.
Overnattede 1 nat i april 2024

8/10 Udmærket

Renee

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Could have been cleaner, location to beach is amazing. Sitting on patio to in the sun and watching the beach volleyball was fun.
Overnattede 1 nat i april 2024

10/10 Fremragende

Sonya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will stay here again. It was a fantastic property close to everything.
Overnattede 1 nat i april 2024

4/10 Dårligt

Tyler

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Management den 27. apr. 2024
Hello Tyler, We are sorry to hear you were not completely satisfied with your stay. Please reach out and let us know if there's anything we can do to improve. Thank you.

4/10 Dårligt

Fernando

Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Management den 27. apr. 2024
Hello FernandoWe are sorry to hear you were not completely satisfied with your stay. We noticed you booked our two-queen classic and opted to upgrade into our Family Balcony Suite. Please reach out and let us know if there's anything about either room option or the property that we can improve on.

6/10 Okay

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property gives a great view of Santa Cruz beach. Morning coffee wasn’t available until after 8 AM. The property seems a little older and worn down.
Overnattede 2 nætter i april 2024
Svar fra Management den 25. apr. 2024
Hi Mary,We appreciate your review and are delighted you enjoyed the breathtaking view! You reserved one of our Signature King rooms in the Cerf Mansion, a historic building dating back to 1914! Our team strives to keep the rooms updated while preserving the charm of its rich history. If there are any specific areas you would like to see enhanced, please call our team and share your thoughts.

2/10 Forfærdeligt

Elizabeth

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room #317 - Saturday, 04/20/24. The room was so bad that I felt the need to check for bed bugs before we settled in. I was not comfortable letting my kids settle in until we checked. The room was dusty, moldy and disgusting. We communicated with staff, they said they would re-clean. They claimed the gunk on the bathroom floor was glue from when it was installed and could not be cleared up. We got back to our room at about 10pm when the board walk fully closed down. The floor panels were hollow and bowing under my 18 month old baby, indicating that it was a floating floor. There is no glue involved with a floating floor as this. Upon further inspection, my husband was actually able to easily remove the gunk with his finger. This indicates that it was not glue, but dirt, bacteria and mold from neglected moisture damage. It was disgusting and I'm glad I didn't let my baby crawl around in there as she wanted. You could tell the floors hadn't been mopped in quite some time, the walls were disgusting, the ac had a layer of dust and dead bugs, the inside of the barn style door, to the bathroom, had a layer of dust that made us question the last time the room was truly cleaned. My husband communicated these issues with staff and showed pictures. They sent someone to re-clean it, but it was obvious they made no attempt to clean the walls or floors. Due to the filthy condition of the rooms and the fact that you can't get breakfast there, the location is absolutely not worth $450.
Overnattede 1 nat i april 2024
Svar fra Management den 25. apr. 2024
Thank you so much for reaching out. Our team appreciates your feedback. We do truly apologize that the room was not up to your expectations, and certainly not up to a standard we would like to keep. Our apologies also for not getting back to you right away. Our team does its best to assess all the information to provide an appropriate response within a few business days. You should receive a response to your most recent email shortly. We’re also truly sorry to hear about the prices you received from your third party. We do our best to ensure our Classics are at the best price point available for this location.Additionally, We appreciate you mentioning the breakfast as you are correct, we don’t offer a traditional breakfast as we do not have the facilities to do so. We do however have a continental breakfast from 8 AM to 10 AM which includes prepackaged pastries, fruit, coffee, and tea which can be found in the lobby. Thank you again for taking the time to share your thoughts. Our team hopes to have the opportunity to serve you better in the future.

10/10 Fremragende

Sheila

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Assigned parking would be nice. Overall excellent location and friendly staff. Will definitely be back again.
Overnattede 2 nætter i april 2024

10/10 Fremragende

sarah

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a spacious king with balcony room and a front row seat to the beach. Loved the view, the patio. Location cannot be beat. Construction next door a bit annoying but would stay here again!!
Overnattede 1 nat i april 2024

8/10 Udmærket

Shawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely to hear the sound of the ocean from the balcony.
Overnattede 1 nat i april 2024
Svar fra Ellen den 20. apr. 2024
Thank you for choosing to stay with us and for sharing your wonderful experience, Shawn! We hope to see you again!

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Location!
Overnattede 1 nat i marts 2024
Svar fra Ellen den 20. apr. 2024
We are thrilled to know you loved our great location to the beach and boardwalk, Lisa! We hope to see you again!

10/10 Fremragende

Kimberly

Overnattede 1 nat i april 2024

10/10 Fremragende

Brittany

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and property!
Overnattede 1 nat i april 2024

10/10 Fremragende

Joey

Overnattede 1 nat i marts 2024

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a wonderful stay here, there was some construction going on next door but other than that we loved it, convenient location next to the beach/boardwalk, lovely staff.
Overnattede 1 nat i april 2024

8/10 Udmærket

Priscilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 2 nætter i april 2024
Svar fra Ellen den 20. apr. 2024
Thank you for your amazing rating, Dennis! We hope to see you again!

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice check in
Overnattede 1 nat i april 2024
Svar fra Ellen den 13. apr. 2024
Thank you for your amazing review, Julie! We hope to see you again, and we aspire to create another wonderful stay for you!

8/10 Udmærket

Danielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

alessandro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other than the construction occurring next door. The room was clean, modern and comfortable. Can't beat the ocean view with the proximity of the boardwalk. It was a very enjoyable get away.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jeanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Ellen den 13. apr. 2024
Thank you for your amazing review, Jeanne! We hope to see you again, and we aspire to create another wonderful stay for you!

10/10 Fremragende

Angelica, Winton

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great hotel , great staff
Overnattede 2 nætter i april 2024

8/10 Udmærket

Mike

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We were quite surprised at the condition of the hotel room. First let me say that the staff was very friendly, the view from the room was world class (Ocean / Boardwalk) and everything was conveniently located and walkable. The room itself though was like a motel 6 - cheap/dirty feeling. The room felt grimy. The bathroom was moldy and the metal elements rusty. The furnishings were dated and the overall cleanliness just wasn’t to our standards. For these reasons we will not be returning to Casablanca in the future.
Overnattede 1 nat i april 2024

10/10 Fremragende

Francisco

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice and accommodating. Jessica front desk was very polite and helpful
Overnattede 1 nat i marts 2024

8/10 Udmærket

Miranda

Rejste med partner
Second time we’ve stayed here and it’s a great property. This time we stayed in the king room with ocean view. It wasn’t bad, but honestly felt a little disappointed. I think next time we’ll just stick with a room with a balcony. Those have much nicer and newer bathrooms (the showers in those rooms are our all time favorite) and also much cheaper. Overall, I feel like the ocean view rooms are just outdated and a bit over priced for what they are.
Overnattede 1 nat i april 2024

6/10 Okay

Jay

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not very clean for being newer
Overnattede 1 nat i april 2024

8/10 Udmærket

Marc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, across the street from the beach, pier and boardwalk. Stayed in recently remodeled room. (Loud) noise from construction of a new hotel started at 7:30am - not cool.
Overnattede 1 nat i marts 2024