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Anmeldelser af Best Western Plus All Suites Inn

2.5 out of 5
Best Western Plus All Suites Inn
500 Ocean St, Santa Cruz, CA

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 365 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 333 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 170 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 75 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1001 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Carina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pænt og rent hotel med god service og fantastisk morgenmad. Men ligger ikke et særligt hyggelig sted.
Overnattede 1 nat i oktober 2019
Svar fra Hailey Gregory den 29. nov. 2019
Thank you for reviewing our hotel. We are happy to hear you enjoyed your stay with us. We hope to see you again on your next visit to Santa Cruz.

8/10 Udmærket

thomas

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra H den 27. jul. 2019
Thank you for reviewing your hotel we always appreciate feedback. We hope to see you soon

8/10 Udmærket

Verificeret rejsende

Super fint hotel til prisen og gåafstand til strøget i byen
Overnattede 1 nat i august 2018

8/10 Udmærket

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2018

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
How to get to the lobby was a bit confusing. Staff was very friendly and helpful
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Stephanie,Thank you for choosing Best Western Plus All Suites Inn and sharing your lovely, five-star review. While we are sorry you were slightly confused about finding the lobby, we are delighted you enjoyed our awesome staff and your stay overall. We look forward to welcoming you back again soon.

8/10 Udmærket

john

Synes godt om: Rengøring, faciliteter
Clean and spacious rooms. Great location.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 3. mar. 2024
Dear John,Your high rating means the world to us and we're happy to know that you had a good time with us overall. Thank you so much for the review and we hope to see you again soon.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Satisfied
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and the staff was very helpful and friendly.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 21. feb. 2024
Dear Stephanie,Our spotless accommodations and wonderful staff are just some of the reasons our guests enjoy staying at Best Western Plus All Suites Inn, so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024

10/10 Fremragende

Ken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Lei, Newark

Overnattede 1 nat i januar 2024

10/10 Fremragende

Ashley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

ANGELICA, bakersfield

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, spacious, decent breakfast, very helpful and nice staff
Overnattede 1 nat i januar 2024
Svar fra General Manager den 16. jan. 2024
Dear Angelica,We're delighted you enjoyed your stay at Best Western Plus All Suites Inn! It's great to know that our clean, spacious room and tasty breakfast impressed you. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, please come stay with us again.

10/10 Fremragende

DiAnna

Overnattede 1 nat i december 2023

8/10 Udmærket

Henry

Overnattede 1 nat i januar 2024

6/10 Okay

Ana

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Brenda

Overnattede 1 nat i januar 2024

10/10 Fremragende

Sabyne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I found the area to be a little scary due to all the homeless people.
Overnattede 7 nætter i december 2023

6/10 Okay

Heather

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter
Good location, good size rooms. Rooms weren’t clean and walls were thin.

10/10 Fremragende

Brittani

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast and coffee were great! The suite style made it feel worth it! Lots of rooms and very clean.
Overnattede 1 nat i november 2023

10/10 Fremragende

?????

Overnattede 1 nat i november 2023

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, large suite room that was very clean and pet friendly for our large dog. Staff was cheerful and welcoming. The free breakfast was very good.
Overnattede 2 nætter i november 2023
Svar fra Vanessa den 7. nov. 2023
Dear Thomas, Thank you for your feedback.

10/10 Fremragende

Fabian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Location
Overnattede 2 nætter i oktober 2023
Svar fra Vanessa den 7. nov. 2023
Dear Fabian, Thank you for this 5 out of 5 review. We appreciate your feedback! We hope to see you again soon.

6/10 Okay

Jacob

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Vanessa den 7. nov. 2023
Dear Jacob, sorry you did not have a perfect stay. We hope you will give us another opportunity in the future.

6/10 Okay

Kate

Rejste med familie
It was fine. Not bad or good. Satisfactory
Overnattede 1 nat i oktober 2023
Svar fra Vanessa den 7. nov. 2023
Dear Kate, sorry you did not have a perfect stay. We hope you will give us another opportunity in the future.

10/10 Fremragende

Sabina

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed the location and the hotel. I do wish the beds were more comfy. Woke up to a stiff back. Coming from staying at a Best Western Plus the night before, I thought these beds would be same caliber, but they were not great. Other downside is there is not enough hot water to even take a bath. Couldn’t get a 1/3 of the way filled up before water started to get cold. That was a bummer. Luckily, we were just staying one night. If they fix that issue, the place is not bad. I really liked the size of the suite. Very comfortable sized space for 2 people and a dog.
Overnattede 1 nat i oktober 2023
Svar fra Vanessa den 7. nov. 2023
Dear Sabina, Thank you for the great review! We are happy to see you enjoyed your stay. I am sorry the bed was not comfy; the mattresses are all new. I Hope to see you again soon.

10/10 Fremragende

Xin Yuan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
satisfied
Overnattede 1 nat i september 2023
Svar fra Vanessa den 5. okt. 2023
Thanks so much for sharing your experience with us.We hope to see you again soon!

10/10 Fremragende

Chase

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great! Clean! Amazing rooms
Overnattede 1 nat i september 2023
Svar fra Vanessa den 5. okt. 2023
Thank you so much for taking the time to leave us feedback. I We are so pleased you enjoyed your stay and hope you come back soon!Safe Travels

6/10 Okay

Geri

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Nice stay but a few things missing
The room was clean, the bed was comfortable, but a few things were missing like an ice bucket and a stand to put my luggage on. My cousin's room was missing a chair at their desk. The breakfast was really good.
Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Dear Geri, Thank you for taking the time to tell us about your stay. I am so sorry that the ice bucket was missing. All rooms have new luggage bench, unfortunately they look different then the foldable ones. I have shared your comments with the housekeeping staff. I am so pleased you enjoyed breakfast. Come back soon!

8/10 Udmærket

Aracely

Rejste med familie, Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great job
Overnattede 2 nætter i september 2023
Svar fra Vanessa den 7. nov. 2023
Dear Aracely, thank you for staying with us!

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Vanessa den 5. okt. 2023
We’re really grateful and appreciate you taking the time to share your rating with us. I am so pleased we provided you with such great experience! Come back soon!!

10/10 Fremragende

John

Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the great review! We are happy to see you enjoyed your stay!

10/10 Fremragende

Evan Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I would stay here again.
Great updated venue. The bed and shower were great. Breakfast and nescafe had a lot of options. Peleton bike in the gym was a bonus.
Overnattede 3 nætter i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the great review! We are happy to see you enjoyed your stay and our hotel amenities, the peloton is pretty awesome. Hope to see you again soon.

10/10 Fremragende

Maria Charisma, Chino Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the great review! We are happy to see you enjoyed your stay. Hope to see you again soon.

10/10 Fremragende

Graciela, Winnetka

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super clean.
Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Dear Graiela, Thank you for the great review! We are happy to see you enjoyed your stay. I Hope to see you again soon.

10/10 Fremragende

Maria Charisma, Chino Hills

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love our room (333). It is spacious with a separate living room with a TV. Bedroom has a fireplace, another TV, microwave & fridge. It is modern too with wood flooring. Breakfast is ordinary but coffee machine is great. All in all, i wont hesitate to come back.
Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the great review! We are happy to see you enjoyed your stay and our hotel amenities. The coffee machine is pretty cool. Hope to see you again soon.

10/10 Fremragende

Yuliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the great review! We are happy to see you enjoyed your stay and our beautiful newly renovated hotel. Hope to see you again soon.

8/10 Udmærket

Umut

Overnattede 1 nat i september 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the review! We look forward to your return again soon.

8/10 Udmærket

jason

Overnattede 1 nat i august 2023
Svar fra Vanessa den 7. nov. 2023
Thank you for the review! We look forward to your return again soon.

10/10 Fremragende

Anthonisha, Fort Washington

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the beach. Excellent customer service. Nice full breakfast offered.
Overnattede 3 nætter i august 2023
Svar fra Vanessa den 1. sep. 2023
Thank you for taking the time to tell us about your stay! I am so please to see you were happy with your stay. I hope to see you again soon.

10/10 Fremragende

Sheetal

Overnattede 3 nætter i august 2023
Svar fra Vanessa den 21. aug. 2023
Thank you, Sheetal, We hope to see you again soon!

10/10 Fremragende

Manuel

Overnattede 1 nat i august 2023

6/10 Okay

Suzanne, Ossineke

Overnattede 1 nat i august 2023
Svar fra Vanessa den 1. sep. 2023
Thank you for taking the time to tell us about your stay! I am sorry we dropped the ball on your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Vanessa

Rejste med partner
Our check in person was a male who said very little other than there’s a $100 deposit. No guidance where to go really anything said. I ask so when is breakfast, he answered. As a business owner myself, its mediocre service. To top if off, our weekend stay was filled with a youth soccer tournament with parents drinking in the eating area and kids playing soccer down our hallway on the 3rd floor at 10:30pm. Lots of kids running around all over so I’m hoping its not like that at other weekends. I am not a stickler of these things but darn I wanted rest. Glad I brought my sounds machine.
Overnattede 2 nætter i august 2023
Svar fra Vanessa den 21. aug. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fremragende

Estefany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i august 2023

10/10 Fremragende

Jamie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

6/10 Okay

Jaime

Overnattede 1 nat i juli 2023
Svar fra Vanessa den 2. aug. 2023
Hello Jaime, Thank you for taking the time to tell us about your stay. It looks like we dropped the ball and for that I apologize. I hope you decide to come back so we can have a chance to provide you with excellent customer service. Until then Safe travels.