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Anmeldelser af Hilton Santa Clara

4 out of 5
Hilton Santa Clara
4949 Great America Pkwy, Santa Clara, CA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 585 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 204 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 118 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 55 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1002 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone here was so friendly.
Overnattede 1 nat i april 2024

8/10 Udmærket

Micheal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Other than the outside grounds seemed to be a bit neglected, the hotel felt used and the rooms dated. Overall the experience was good, but when booking at a full service Hilton, we expect a high level of service and surroundings
Overnattede 1 nat i april 2024

10/10 Fremragende

Doris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me encanto !!
Overnattede 2 nætter i april 2024

10/10 Fremragende

MELLVIN

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean!
Overnattede 1 nat i april 2024
Svar fra jb den 8. apr. 2024
Thank you for the taking the time to fill out this review! We hope to see you again soon!

10/10 Fremragende

Mary

Overnattede 1 nat i april 2024

8/10 Udmærket

noelia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and very comfortable. Beds were full size, just a bit too small but manageable. Restaurant was overpriced for mediocre food, better to just use Doordash or Grubhub if you want convenience. Overall it was a nice stay and surroundings felt safe and were also clean. I will likely stay here again if ever in the area.
Overnattede 1 nat i marts 2024
Svar fra jb den 8. apr. 2024
Thank you for the taking the time to fill out this review! WE appreciate the feedback! Hope to see you again soon!

4/10 Dårligt

Esfandiar

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Eric

Rejste med familie og småbørn
Our toilet was running constantly. Otherwise, a very enjoyable experience. All staff interactions were great!
Overnattede 2 nætter i marts 2024
Svar fra jb den 27. mar. 2024
Thank you for providing us this information. We will make sure to get this fixed. We hope to see you again soon!

8/10 Udmærket

Giohanna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I stay at this property because it is convenient and walkable. Only thing I didn’t like is that they don’t have room service.
Overnattede 2 nætter i marts 2024
Svar fra jb den 27. mar. 2024
Thank you for the feedback! We apologize for not having room service available yet but we are working hard to get there!

10/10 Fremragende

Glenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Kimberly

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the kind words about your experience with our property. We hope to see you again soon!

10/10 Fremragende

Wenjing, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located next to Levi Stadium and Santa Clara Convention center. This hotel was my top choice for the futsal tournament accommodation.
Overnattede 1 nat i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the kind words about your experience with our property. We hope to see you again soon!

10/10 Fremragende

Yoon Kyung

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, great rates, clean. Would stay again!
Overnattede 2 nætter i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the kind words about your experience with our property. We hope to see you again soon!

10/10 Fremragende

Debra, Gold Canyon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dorothy at front check in went beyond to accommodate my room, being Expedia got it wrong!
Overnattede 3 nætter i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the kind words about your experience with our property. We hope to see you again soon!

6/10 Okay

Sasha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i marts 2024
Svar fra jb den 22. mar. 2024
Thank you for the feedback! We will continue to work on improving our experience to get a 4-5 score on your next visit!!

8/10 Udmærket

René

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good except the breakfast, everyday almost the same, everything else was ok.
Overnattede 6 nætter i februar 2024
Svar fra jb den 28. feb. 2024
Thank you for your honest feedback. We will give the information provided to the culinary team and see if we can change up the breakfast options throughout the week.

8/10 Udmærket

Yujie

Overnattede 3 nætter i februar 2024
Svar fra jb den 22. mar. 2024
Thank you for the review. We hope to see you again soon!

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra jb den 17. feb. 2024
Thank you for the review. We are glad you enjoyed your stay and hope to see you again soon.

2/10 Forfærdeligt

Anna

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
I don’t know how clean my room was since my sheets smelled like body odor. I was disgusted and didn’t feel like I was in a clean room.
Overnattede 1 nat i februar 2024
Svar fra jb den 14. feb. 2024
Thank you for this feedback in regards to the cleanliness of your room. We do pride our self on having a clean hotel for all guests and this concern of your room not being fully serviced will be brought up with the housekeeping management team.

6/10 Okay

Minhhang

Rejste med familie
Not a 4 star hotel, looks like 3-star hotel.
Overnattede 1 nat i februar 2024
Svar fra jb den 14. feb. 2024
Thank you for the feedback about your most recent stay. Please feel free to let us know what we could have done better to make your stay more satisfying.

6/10 Okay

Giuseppe

Overnattede 3 nætter i februar 2024
Svar fra jb den 22. mar. 2024
Thank you for the feedback! We will continue to work on improving our experience to get a 4-5 score on your next visit!!

8/10 Udmærket

Kristen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra jb den 7. feb. 2024
Thank you for the review, we hope to see you again soon!

8/10 Udmærket

Kirstin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for the limited time we needed and close walk to the convention center
Overnattede 2 nætter i februar 2024
Svar fra jb den 7. feb. 2024
Thank you for the review, we hope to see you again soon!

10/10 Fremragende

Ryan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place I would highly recommend it
Overnattede 2 nætter i februar 2024
Svar fra jb den 7. feb. 2024
Thank you for the review, we hope to see you again soon!

8/10 Udmærket

Kimberly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Conveniently near the convention center.
Overnattede 2 nætter i februar 2024
Svar fra jb den 7. feb. 2024
Thank you for the review, we hope to see you again soon!

6/10 Okay

Margaret

Rejste med partner
Synes ikke om: Faciliteter
Room was nice and clean. Hotel restaurant was pricy. Was disappointed the rooms didn’t have streaming channels, there was a huge Tv screen and only offered cable.. it’s 2024 maybe get Netflix on the tv for a Hilton hotel.
Overnattede 2 nætter i februar 2024
Svar fra jb den 7. feb. 2024
Good afternoon, thank you for your honest feedback of your stay with us. We are currently working on the integration of streaming services on our TV's, we hope to get this implemented soon!

10/10 Fremragende

Junyong

Overnattede 4 nætter i januar 2024
Svar fra jb den 22. mar. 2024
Thank you for the review we hope to see you again soon!

10/10 Fremragende

Michael

Rejste med partner
It's always a pleasure to stay at the Hilton Santa Clara. Staff is always helpful and professional
Overnattede 2 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

jorge

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service
Overnattede 1 nat i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

2/10 Forfærdeligt

Mark

Overnattede 2 nætter i januar 2024
Svar fra jb den 22. mar. 2024
Thank you for the feedback! We will continue to work on improving our experience to get a 4-5 score on your next visit!!

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to game
Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

6/10 Okay

Dennis

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Weekend getaway
Staff was great, room was average. Shower head was leaking so water would spray out the side while trying to shower getting water all over the floor. Bathroom sink and toilet was rusted or just poorly cleaned
Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the feedback about your stay with us. We will use this information to better our service for guests in the future.

10/10 Fremragende

Gwendolynne

Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

2/10 Forfærdeligt

Carlos

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The people at the hotel are terribly rude they are very unprofessional the rooms are very outdated beds are so uncomfortable breakfast is expensive and nasty horrible experience
Svar fra jb den 3. feb. 2024
Thank you for the feedback about your stay with us. Starting with customer service we will focus on making sure our staff treats everyone with a warm welcome. I apologize for the experience that you endured during your stay and we will use this information to better our service for guests in the future.

8/10 Udmærket

Sharon

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The bedding did not fit the bed, there was too much air freshener through out the hotel and room. I am asthmatic and it caused me breathing issues. The room and hallways weren't the cleanest. Also, there was only 1 floor that had a working ice machine. I visited 4 floors before I found the working one.
Overnattede 3 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the feedback about your stay with us. We will use this information to better our service for guests in the future.

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ice place
Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon.

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay. Nice staff and wonderful service.
Overnattede 2 nætter i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review and the compliments on our service. We hope you choose to stay with us again in the future!

10/10 Fremragende

Kelley

Overnattede 1 nat i januar 2024
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

8/10 Udmærket

Tracy

Overnattede 1 nat i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the review! We appreciate the feedback!

10/10 Fremragende

Angela

Svar fra jb den 3. feb. 2024
Thank you for the review. we hope to see you again soon!

10/10 Fremragende

Juan Carlos

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Lynnette, Bakersfield

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff treated us like family. Arrived on game day (also Christmas) and they checked us in and accommodated our request to have neighboring rooms. Security managed the tailgate party very pleasantly. Easy access to freeways and restaurants. We really had a fabulous visit and will continue staying at Hilton Santa Clara on future trips
Overnattede 2 nætter i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the kind words in regards to the staff service and the enjoyable time you had at tailgate. We hope to see you next season!!

10/10 Fremragende

Nataliya

Overnattede 1 nat i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the review. We hope to see you again soon!

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to Levi Stadium, very friendly staff
Overnattede 2 nætter i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the review and choosing to stay with Hilton Santa Clara!

8/10 Udmærket

Grachel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First night we checked in the back door wasn’t working but it was quickly fixed maybe due to many people complaining. The property is clean but for a 4 star hotel I expected more options in their gift shop and there was no microwave in the room. No vending machines either where the ice machines were although signs said “vending”. I suggested more options because when you’re there for an event at the Levi Stadium, you’re unable to leave due to traffic. I also find it weird that there wasn’t an exhaust fan in the bathroom or it was just that quiet, I didn’t hear it on when the lights were on. Overall it’s a convenient location so worth the money just for that
Overnattede 2 nætter i december 2023
Svar fra jb den 3. feb. 2024
Thank you for the feedback about your stay with us. We will use this information to better our service for guests in the future.

6/10 Okay

Gerald, South San Francisco

Overnattede 2 nætter i december 2023
Svar fra jb den 3. feb. 2024
Thank you for your feedback!!