Hoteller i Santa Ana

"Staff was very nice. Room was clean. The food was just ok. If you wanted the food brought to your room, you had to go downstairs to order it. There was no way to contact the front desk unless you walked there yourself. We were told we could do an early check in, but when we arrived our room was not ready. We had to wait 4 hours for the room to be ready. They had coffee grounds and supplies available in the room, but no coffee pot. When asked, we were advised the pot had been broken and they...

"The lake is beautiful, the place is nice, security is ok, the people give good service BUT….there is a high danger of the 3 deseases and there are many moquitos, especially during the rain season that starts in May. According to the locals hospitals are filled in that time. The hotels have no plan, do not fumigate, do not inform, do not do anything to avoid the number of moquitos in the room with that risk. When addressed they ignore as they are not the decisionmakers. The authorities are making...

"The outdoor spaces are absolutely gorgeous!"

"If you’re planning a vacation with your fam I would like to recommend Las veraneras resort but be aware that their Hotel most be amazing but is totally different if you booked online for a “rancho” communication with this type of agencies is terrible also they better improve with the cleanliness. Check in was easy. Besides all that I loved the big pool they have for kids and family we well spent the day at the veraneras resort. Next time I’ll make sure to booked at their Hotel and not for a...

"Had a great time . Maria was helpful and maintain the pool clean everyday."

"Marisol the host was very polite and respectfully. She showed us the ranch and offered us her help with anything that we needed. We recommend this Ranch 100% very clean very spacious very organized and had everything that we needed. We loved it "