Kæledyrsvenlige hoteller i Sant'Alfio

"We would like to formally express our dissatisfaction with our recent stay at your hotel. Unfortunately, several issues prevented us from having the experience we expected from a 4-star establishment. Klaus Room: • The sheets were damp, and hot water heatet was not working upon arrival. Bo Room • The toilet door could not be closed; although the reception eventually fixed this, it should not have been an issue in the first place. • The showerhead was not functioning correctly, and the shower...

"Reception did not speak any form of English. We arrived by car, called ahead to get directions to the hotel parking lot (which we were informed they had) and they said something in Italien and hung up. They don’t have any parking spots. We slept directly on the springs in the madras, the floor was more comfortable. There was mould in the bathroom, the inventory was crappy and looked like it was about to fall apart. A bad hotel, way overpriced. "

"We had a fabulous stay in Catania, and a big part of that was thanks to the hotel’s highly professional staff. They were attentive to all our needs while always being warm, courteous, and exceptionally polite. The hotel is a true gem, located in a strategic and convenient area. We used the public parking lot just 80 meters away, which worked perfectly. Everything was flawless. The room features a Nespresso Professional machine, which makes the stay even more enjoyable, with both regular and...

"Not what we expected. Our room had a window facing another building with no natural light coming into the room. So it felt like a basement. Lamps were cheap and uncomfortable. The bed was alright, but the pillows were so hard they could break my neck. Access to the room was alright. But check-in with host was weird and hectic. Only good advantage of this room is the location close to good restaurants and sights."

"From we arrived to we left, we experienced nothing but smiles and helpfulness. Yes, you need to walk up a few flight of stairs, but after all the pasta we have been eating, that is no problem. From the beautifully decorated big room to the wonderful rooftop terrasse where we ate our breakfast, the Biscary hotel was an amazing experience - also located right in the middle of Catania just a few steps away from incredible restaurants. Highly recommended for a more laid back and personal Italien...