Hoteller nær Sanrio Hello Kitty-byen

"We had a wonderful 3D2N family stay in the suite with balcony. The hospitality was warm and welcoming. Room was modern, spacious, and spotlessly clean. Having a full kitchen, washing machine, and dryer was incredibly convenient for our family, especially on a longer trip. A comfortable and enjoyable stay. We would gladly return and highly recommend it to families."

"This apartment wasn’t overly clean, unfortunately, which was such a shame as the location is great, the ceilings in all rooms were moldy, broken glasses in the cupboards, mold on the crockery and chopping board, the washing machine was filthy, there was mold in the bathroom, the safe was locked so we couldn’t use it, the wifi was poor, we had 2 towels for a weeks stay and 2 toilet rolls, there was a great lack of kitchen utilities despite it having a kitchen area, no washing up equipment, we had...

"Hotellet er møbleret med Ikea møbler, selv servisen til morgen buffen var fra ikea. Der mangler en restaurant på hotellet, der kun kunne servere, dyrt (21myr, for ringe udvalg)morgen buffe."

"Great and amazing experience. Value for money. 5 star experience and for the price, it was really a steal. Only complain is the distance away from amenities as it was quite secluded and you need a car to access this resort. It’s not easily accessible by other means of transport."

"The hotel is in a good location and very spacious rooms. The room condition is not great upon closer inspection as there are a lot of small damages, but in general it was a pleasant stay and decent value for money. The breakfast was good. The staff at check in and maintenance staff were not very useful and I saw the cleaners hiding often on their phones, but when they did the work it was fine."

"Fully paid for room in hotels.com. At counter for check in on 8pm on 01May26. Wait for 2hours no room available with heavily over booking and crowds of people in lobby waiting for rooms. Decided to seek PlanB at this late hour after 10pm. Request for cancelation and refund through hotels.com. No acknowledge receipt was Issued to us. We left to find alternative accommodation with the understanding that we will be refunded by 12noon on 02May26 but no payment received."

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"

"Spacious, easy access to lift, parking access, seaview.. My 2nd time on the same unit.."

"This place is very good for Lego land visitors with family. I had one problem. We were 7 of us but the property is meant for max 3 to 5 persons We were told that they provide extra footon for 2 people but they are nothing more than a cheap foldable bed. There is no place to put the bed on the floor and the foldable bed is not a good quality bed. Else it’s a good property "

"The room screen(mold and dirt) is not clean and smell. The room floor is not clean, the sofa is not clean, the bed spread is not clean, the bathroom floor is not clean. The room is spacious but not clean."

"Well, we tried to get in contact but never got a reply. We had made a booking error and booked for the wrong year (yes, our fault), but any communication just got ignored. We thus never made it there."

"Check in like airbnb. Driving up to the parking is scary. "

"We chatted with the company for many hours before we arrived. In spite of that the apartment was not cleaned when we came. It took 1 hour from contacting the owner until a team came to clean. The toilet was broken even after they were supposed to fix it. At times we could not flush. On the bright side the apartment was nicely decorated and the 2 ladies that finally came to clean was friendly and cleaned well. "