Hoteller nær Sandia Lakes Recreation Area

"I chose to stay at this hotel specifically because I wanted to use the pool. Unfortunately, due to the weather, the pool was closed. While I understand that the hotel cannot control the weather, I was disappointed that the staff said there would be no accommodations, such as a return pass or future opportunity to use the pool, despite that being one of the main reasons for my stay. This isn’t the first issue I’ve experienced here, and it seems like every time I stay, something goes wrong....

"I like that the rooms were clean and they had free breakfast."

"Our room was clean and comfortable. Breakfast was very delicious. Staff was so nice and helpful. I did not get to use the hot tub or swimming pool but maybe another time. I will be staying here again."

"Very clean and well maintained. Close to restaurants and shopping. I’m from the area but moved away so I know the area well. I stayed here because I wanted to avoid the “touristy” areas and higher crime areas. I was very happy with my choice and would definitely stay there again."

"Clean rooms. Helpful staff, Cold AC. Hot showers."

"No screen on windows, toilet and shower not very clean , no hot water."

"everything was great enjoyed the stay the wifi was down all 3 days I was there other than that it was fine"

"The hotel is old. The bartender was amazing, however, aside from that, it wasn’t the best experience."

"To close to major traffic so very noisy, couldn’t close blackout drapes so lights from business across the street shown into your room all night"

"Mattress needed replacing, ice machine broke, in door pool about 75 degrees. Touch up paint needed."

"Room was very clean, along with most of the inside. Breakfast was good with lots of choices. The room was noisy due to external remodeling work (reported to front desk), a mini-fridge that sounded like Niagara Falls and HVAC that was louder than expected (not reported). Desk staff was helpful, apologetic about daytime noise and advised us when asked that since we booked on Expedia, this would not give us IGH points. Further, at check-in we were advised Expedia does not send all of the hotel...

"Everything was handled virtually and with total ease. The access codes worked, the room was immaculate, and engagement with stuff was professional and courteous, from start to finish."

"👍"

"Very clean and convenient to highway"

"Property was terribly maintained, bad smell everywhere in corridor and elevators."

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"The suite is very spacious. Breakfast was pretty minimal but the hotel was easy to find and right next to a target and Albertsons. Things updated and clean. I just don’t really like hotels that open up to the outside but overall it was fine."

"Was cleaning and simple."

"Hotellet trænger til renovering burde være et godt hotel, men er det ikke. Dårlig morgen buffet, restauranten har løber tør for bøf og øl Værelserne store men noget old fashion "