Hoteller i San Mateo Milpas Altas

"It's close to the airport, about 3 minutes away, and near the zoo. Overall it's fine for one night. We stayed two nights and couldn't sleep because of the heat — the room didn't have air conditioning and out of the 3 windows, only one could be opened. And the noise from cars on the street makes it hard to sleep. For food nearby, there's only a food cart around."

"Rooms super clean, staff very friendly and helpful the property has a nearby mall and many other places to visit. Personally I would recommend this place to friends and family I would stay there once again. "

"During my short stay at this property I felt safe and comfortable. The room was cozy. Mr. Rogelio was very professional and polite. When I first arrived that evening he was welcoming. However, I will tell my friends and family to consider this hotel in the future."

"Habitacion confortable y la persona que nos atendio muy amable, lugar ideal para descansar o para salir de viaje cerca del aeropuerto"

"det er mig en gåde, hvorfor det skal tage 15 min, for at tjekke ind på hotellet. Værelset og sengen fejler intet. Det er kunde servicen der halter."

"Great location, close to the airport. The hotel is somewhat hidden, I went out to get snacks and found someone looking for the hotel so I helped him out. The staff is very courteous and friendly. They had a continental breakfast ready for us in the morning and drove us to the airport when we requested it. I would recommend if planning on doing things in the city, or flying out early in the morning. "

"First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn,...

"Safe place, fresh breakfast, great staff, a place to go back."

"Property was beautiful. It took about 5 minutes for the hot water to pour from the shower."

"Los Faroles Hotel y Spa was AMAZING! If I could rate 6 stars out of 5, I totally would. Luisa met us during check in, and she made us feel so welcome. Breakfast was included and delicious. One day during our stay we left early to go to Acatenango, and the staff made sure we had break packed and ready to go. When I needed help with my car reservation to get back to the airport, the staff helped me talk to the car company and driver. The rooms are simple and beautiful. The rooftop terrace offers...

"Books to stay 20 days . Had to pay in full! They made my leave within 24hr because of my dog. Under 30lbs. Would not give me refund. Beware!! ! Says pets stay free!! "

"La piscina no es climatizada. "

"I’m not a native English speaker, but quite a few of the staff didn’t speak any English, (this is a 4 star hotel in the capital city of Guatemala) Ask for child bed and an electric heater during check in, waited a little over an hour until I called reception to remind them, waited another 15 minutes before I walked to reception to remind them again, after one more hour my wife, speaking Spanish, arrived and she told them again. About 10 minutes later it arrived. We ordered food to the room,...