Facilitet på overnatningsstedet
Tjek tilgængelighed

Anmeldelser af Residence Inn by Marriott San Marcos

3 out of 5
Residence Inn by Marriott San Marcos
625 Commercial Loop, Building 2, San Marcos, TX

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 97 af i alt 124 anmeldelser" "
Bedømmelse på 8 − Udmærket. 15 af i alt 124 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 124 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 124 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 124 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tomasinia

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024

10/10 Fremragende

carmel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was spacious and spotless
Overnattede 2 nætter i maj 2024
Svar fra Jeanetta den 12. maj 2024
Thank you for your feedback. We hope to see you again.

10/10 Fremragende

Danelle

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was very clean and well-kept. It was also quiet. The plugs by the bed didn't all work, but that was our only complaint.
Overnattede 1 nat i maj 2024
Svar fra Jeanetta den 10. maj 2024
Thank you for staying with us at the Residence Inn

6/10 Okay

MONICA ADRIANA HERNANDEZ

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mala actitud y falta de servicio del personal de recepción.
Overnattede 3 nætter i marts 2024
Svar fra Jeanetta den 12. apr. 2024
I'm not sure what you are talking about. You never asked to speak with me or said anything to anyone.

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the fact the rooms where super clean with a lot of space and like the location…for sure I’ll be back
Overnattede 1 nat i marts 2024
Svar fra Jeanetta den 18. mar. 2024
Thank you for staying with us at the Residence Inn!

10/10 Fremragende

Whitney

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, excellent breakfast and poliet staff.
Overnattede 2 nætter i marts 2024
Svar fra Jeanetta den 3. mar. 2024
Thank you for staying with us at the Residence Inn!

4/10 Dårligt

Kellie

Synes ikke om: Rengøring
Overnattede 7 nætter i februar 2024
Svar fra Jeanetta den 27. feb. 2024
You have no reason to score us low as we refunded you 1 night and moved you rooms. We went above and beyond.

6/10 Okay

Suvo, Edina

Synes godt om: Rengøring
Breakfast food quality was very bad. WiFi was not working.
Overnattede 2 nætter i januar 2024
Svar fra Jeanetta den 21. jan. 2024
The Wifi was not working on the whole block out of control. We serve many choices in breakfast and follow Marriott standards on the breakfast menu.

2/10 Forfærdeligt

SEAN

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wifi was not working the whole stay and fire alarms went off for 15-20 minutes almost every night/morning if the stay. If you want business travelers you can't just not get your wifi fixed . . .the management knew that there were these issues for several days and just pretended like they never did. Never reached out to apologize or did anything to ensure guests came back. Oh and breakfast ends at 9 am (earliest I've ever seen) another example of not really focusing on the guests experience.
Svar fra Jeanetta den 20. jan. 2024
The fire alarm went off due to smoke in a room that is out of my control and is set to sound for your protection. The wifi is down again out of my control and is down for the whole block. Technicians have been out for the last three days trying to get it fixed. All you had to do is ask for a manager if you wanted to speak to me as I have been there with the technicians and trying to make our guest happy.

6/10 Okay

Kraig, Kyle

Rejste med kæledyr
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Rooms are great, however the service is not. They are not clear on their policies either. If you book on a third party website like Expedia for example, the hotel will charge to directly(after you check out), a $150 non refundable pet deposit, then they also charged the card on file for incidental the same $150, so now your room for one nights ends up being $450.
Overnattede 1 nat i januar 2024
Svar fra Jeanetta den 20. jan. 2024
Thanks for reaching out to me so we could get this fixed

8/10 Udmærket

Jorge

Overnattede 2 nætter i december 2023
Svar fra Jeanetta den 4. jan. 2024
Thank you for staying with us!

10/10 Fremragende

Sandra Patricia

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Personal Front Desk muy amable
Hotel nuevo, limpio, desayuno semivariado lo malo que el 1º de enero lo consideraron día normal y solo estuvo abierto hasta las 9 y no alcanzamos ya que creímos que por ser día festivo seria considerado como fin de semana Limpieza: a nuestra llegada todo estuvo ok pero al otro día la limpieza fue deficiente, todo mal hecho y sucio. Destaco que el personal del front desk siempre amable
Overnattede 1 nat i december 2023
Svar fra Jeanetta den 4. jan. 2024
Thank you for your feedback!

10/10 Fremragende

Juan diego

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Jeanetta den 4. jan. 2024
Thank you, see you again soon!

10/10 Fremragende

Bill

Overnattede 2 nætter i december 2023
Svar fra Jeanetta den 2. feb. 2024
Thank you for staying with us!

10/10 Fremragende

Sandra Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recepción amable
Al hacer check in la persona en el mostrador fue muy amable y me dio toda la información que le pedi
Overnattede 1 nat i december 2023
Svar fra jeanetta den 31. dec. 2023
Thank you for staying with us at the Residence Inn.

10/10 Fremragende

Juan diego

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra jeanetta den 30. dec. 2023
Thank you for staying with us at the Residence Inn.

4/10 Dårligt

Jaime

Overnattede 1 nat i december 2023
Svar fra Jeanetta den 20. jan. 2024
Thank you for your feedback

10/10 Fremragende

Jose Sebastian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Jeanetta den 19. feb. 2024
Thank you!

10/10 Fremragende

Yong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Jenaetta den 19. feb. 2024
Thank you sharing.

8/10 Udmærket

Eduardo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
hospedaje para ir de compras
rapido check in y check out, excelente relacion calidad-precio, magnifica ubicacion para compras en san marcos, desayuno limitado pero de sabor agradable
Overnattede 5 nætter i november 2023
Svar fra Jeanetta den 6. dec. 2023
Thank you for staying with us at the Residence Inn!

10/10 Fremragende

Juanita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good except shower floor needs to be scrubbed and disinfected. It was dark like it needed cleaning. I sprayed it with lysol before showering
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 28. nov. 2023
Issue has been fixed and working on all floors. thank you for bringing this to our attention.

8/10 Udmærket

luis

Rejste med familie
Synes godt om: Faciliteter
Buen hotel muy cerca del outlet altamente recomendado
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 28. nov. 2023
Thank you for your feedback

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, safe and spacious!
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 21. nov. 2023
Thank you for staying with us at the Residence Inn!

10/10 Fremragende

Paul, Brownfield

Overnattede 1 nat i november 2023
Svar fra Jeanetta den 22. nov. 2023
Thank you staying wit us at the Residence Inn.

10/10 Fremragende

Heather

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 20. nov. 2023
Thank you making our job easier! We hope to see you again soon.

10/10 Fremragende

HARLAN, HOUSTON

Rejste med partner
Great room. Great location, near the Outlet Malls
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 15. nov. 2023
Thank you for your feedback. We hope to see you again.

10/10 Fremragende

Daisy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it and will always come back had no issues and the staff are really nice and helpful
Overnattede 9 nætter i november 2023
Svar fra Jeanetta den 11. nov. 2023
Thank you for staying with us at the Residence! We can't wait to see you again.

8/10 Udmærket

Subramanyam

Overnattede 1 nat i november 2023
Svar fra Jeanetta den 13. nov. 2023
Thank you for staying with us at the Residence!

8/10 Udmærket

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Room was nice for the price.
Overnattede 1 nat i november 2023
Svar fra Jeanetta den 9. nov. 2023
Thank you for staying with us at the Residence Inn.

10/10 Fremragende

Ansito

Overnattede 5 nætter i oktober 2023
Svar fra Jeanetta den 14. nov. 2023
Thank you for your feedback. We hope to see you again!

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very clean and beautiful hotel. Breakfast was fantastic and the staff was very helpful!
Overnattede 2 nætter i oktober 2023
Svar fra Jeanetta den 24. okt. 2023
Thank you for staying with us !

2/10 Forfærdeligt

JOSE

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mal
Overnattede 1 nat i oktober 2023
Svar fra Jeanetta den 24. okt. 2023
Thank you for your feedback. It is hard to improve when you do not give a reason why you gave us a 1.

10/10 Fremragende

Raymond

Svar fra Jeanetta den 22. okt. 2023
Thank you for staying with us at the Residence Inn. See you again soon.

10/10 Fremragende

laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean! Receptionist was fantastic, friendly, courteous and extremely helpful! Improvements would be a bar/lounge area, suitcase stand, and a way to run the fan continuously.
Overnattede 2 nætter i oktober 2023
Svar fra Jeanetta den 16. okt. 2023
Thank you for your feedback, I have shared this information with our team.

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Jeanetta den 16. okt. 2023
Thank you for staying with us at the Residence Inn.

10/10 Fremragende

Chris

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the better rooms we have ever had.
Overnattede 1 nat i oktober 2023
Svar fra Jeanetta den 14. okt. 2023
Thank you for staying with us at the Residence Inn.

10/10 Fremragende

JONATHAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Jeanetta den 9. okt. 2023
Thank you for your feedback. We hope to see you again soon.

10/10 Fremragende

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property- clean and efficient, fully stocked kitchen. Very happy with txperience.
Overnattede 2 nætter i september 2023
Svar fra Jeanetta den 3. okt. 2023
Thank you for staying with us at the Residence Inn

10/10 Fremragende

Nidia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was spacious and clean. Good customer service by the staff.
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 1. okt. 2023
Thank you for your feedback. We hope to see you again.

10/10 Fremragende

Renee

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 1. okt. 2023
Thank you for staying with us!

10/10 Fremragende

Monica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was amazing
Overnattede 2 nætter i september 2023
Svar fra Jeanetta den 28. sep. 2023
Thank you for your feedback. We hope to see you again.

6/10 Okay

Willie

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
I work hard for my money
Had hair on floor in bathroom, the shower had dirty footprints, cup rings on night stand
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 23. sep. 2023
I apologize for your room conditions as that is below our standard. Please always let the front desk or myself know immediately so we can make things right.

10/10 Fremragende

Raul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 13. sep. 2023
Thank you for sharing!

10/10 Fremragende

Erica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
was super clean and veru close to San Marcos oitlets.
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 6. sep. 2023
Thank you! We hope to see you again soon!

10/10 Fremragende

Qudisah

Overnattede 2 nætter i september 2023
Svar fra Jeanetta den 5. sep. 2023
Thank you for your feedback. Hope to see you again.

8/10 Udmærket

Eduardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very welcoming and friendly, breakfast was OK, room was very spacious, comfortable beds and pillows. Good parking lot and good location near San Marcos downtown and new Braunfels
Overnattede 1 nat i september 2023
Svar fra Jeanetta den 4. sep. 2023
Thank you for sharing! We hope to see you again soon.

10/10 Fremragende

Pedro

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ambiente agradable y familiar.
Overnattede 4 nætter i august 2023
Svar fra Jeanetta den 31. aug. 2023
Thank you for your feedback. We hope to see you again.

10/10 Fremragende

Bonnie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would like say that this property has been open for about 10 months. Making the beds very comfortable and pull out bed very comfy. Our room was clean and the stay was great. My only complaint was there was 5 of us and we were all listed on the room. But the hispanic lady was very tight on giving towels. She stated her manager would only give out a few. No worries here, thats why I asked the other employees for towels. For the food, not that great to me but thats my opinion. We hop over to bill Miller for breakfast. Other that I will be returning.
Overnattede 3 nætter i august 2023
Svar fra Jeanetta den 9. aug. 2023
Thank you for staying with us at the Residence Inn.Next time just do a request for extra towels and we will get them in your room.

10/10 Fremragende

Lauren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
An Amazing Stay!!!
These place was one of the best hotels we have stayed at in a long time. Our wool was very clean and spacious. Our kids wanted to stay another night! The pool was great and the location was perfect.
Overnattede 1 nat i august 2023
Svar fra Jeanetta den 4. aug. 2023
Thank you for staying with us at the Residence Inn. We hope to see you again.

10/10 Fremragende

Christine, Cuero

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great hotel close to San Marcos outlet Stores. The hotel is so quiet in the rooms even when it is full. These are some of the most comfortable hotel beds I have slept on. I rested so well here and that is unusual at a hotel, for me. Full fridge in every room. Staff at front were always nice and helpful.
Overnattede 1 nat i august 2023
Svar fra Jeanetta den 3. aug. 2023
Thank you for staying with us!