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Anmeldelser af The Pelican Poshtel

3 out of 5
The Pelican Poshtel
74 Calle Venus, Carolina, Carolina

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 343 af i alt 938 anmeldelser" "
Bedømmelse på 8 − Udmærket. 208 af i alt 938 anmeldelser" "
Bedømmelse på 6 − Okay. 135 af i alt 938 anmeldelser" "
Bedømmelse på 4 − Dårligt. 85 af i alt 938 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 167 af i alt 938 anmeldelser" "

7,8/10

Rengøring

7,2/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Carlos

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Bed failed
Overnattede 1 nat i maj 2024

6/10 Okay

Janice

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
El lugar está muy accesible a todo y el servicio de llamada al servicio está perfecto…. Pero… la puerta de la habitación nunca la pude cerrar no funcionó el cual me mantuvo insegura, mucho ruido y cuando cierran puertas externas sientes todo el movimiento en la puerta de la habitación el cual no te deja descansar, mientras el frente del hotel se inunda de agua el cual no tienes acceso a salir con facilidad….
Overnattede 3 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Saludos Janice "Lamentamos mucho escuchar sobre los inconvenientes que experimentaste durante tu estancia. La seguridad y comodidad de nuestros huéspedes son de suma importancia para nosotros, y es preocupante saber que no pudiste cerrar la puerta de tu habitación adecuadamente y que el ruido externo afectó tu descanso. Tomaremos medidas inmediatas para abordar estos problemas y mejorar la calidad de nuestras instalaciones. Respecto a la inundación en el frente del hotel, investigaremos esta situación para garantizar la seguridad y accesibilidad de nuestros huéspedes en todo momento. Apreciamos mucho tus comentarios y esperamos tener la oportunidad de brindarte una experiencia mucho mejor en tu próxima visita."

10/10 Fremragende

Jose Alexander

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
C’était une excellente endroit pour rester, proche de la plage, le lit sonner, seul point à améliorer
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 25. maj 2024
HI Jose, thank you for your positive comments about your stay. We are delighted to hear that you enjoyed our location near the beach. We will take your comment regarding the bed into account and ensure that this issue is resolved to provide an even better experience for our future customers. We hope to have the pleasure of welcoming you again to our establishment in the future.

2/10 Forfærdeligt

Marquisha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Daniela Avila den 27. maj 2024
HI Marquisha "Thank you for your feedback.

8/10 Udmærket

Emely

Fue buena la estadía pero pudiera estar más limpia y bonita pero para el precio está bien
Overnattede 4 nætter i maj 2024
Svar fra Daniela Avila den 25. maj 2024
Hola Emely agradecemos tus comentarios sobre tu estadía. Lamentamos que la limpieza y el estado del lugar no hayan cumplido completamente tus expectativas. Tomaremos medidas para mejorar en estos aspectos y asegurarnos de ofrecer una experiencia más satisfactoria en el futuro. Valoramos tu opinión y esperamos que nos des la oportunidad de servirte mejor en tu próxima visita.

6/10 Okay

Manuela

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
You can walk to the beach from this property
Svar fra Daniela Avila den 25. maj 2024
Hi Manuela, that sounds like a fantastic feature of the property! Being able to walk to the beach adds so much convenience and enjoyment to a stay. It must have been wonderful to have such easy access to the beach during your time there. Did you spend a lot of time by the sea?

2/10 Forfærdeligt

Zharya

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was upset because when I first arrived the outside gate was locked so we weren’t able to get in and we weren’t sent the instructions on how to open the outside door. Also one of the dining room chairs were broken when we went to sit down. Also the house had alot of mosquitoes being that the door window panels had holes in them. The water in the shower did not get hot. The outlets by the bedside did not work . Also on our first night the power was out
Overnattede 3 nætter i maj 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Zharya I'm sorry to hear about the challenges you faced during your stay. It's frustrating when things don't go smoothly upon arrival, remember we are in a tropical island, is hot and especially with mosquitoes, and power outages can definitely impact the overall experience. Your feedback is invaluable, and we'll address these issues promptly to ensure a more comfortable stay for future guests. If there's anything else we can do to make amends or improve your perception of our property, please don't hesitate to let us know.

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordable secure and convenient location
Overnattede 1 nat i maj 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Erik, that sounds like an ideal combination for a stay! Affordable, secure, and convenient locations can make all the difference when it comes to enjoying your time away. Did you find that the location met your expectations in terms of convenience and safety?

10/10 Fremragende

Hilton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Hilton "Thank you for your feedback.

10/10 Fremragende

Robert Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The pleasant State pretty nice neighborhood
Overnattede 5 nætter i maj 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Roberto, It sounds like you found yourself in a lovely area! A nice neighborhood can really enhance the overall experience of a stay. Did you have the chance to explore the surroundings while you were there?

10/10 Fremragende

Diamante

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will recommend this guest house i had a beautiful experience
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Diamante that's wonderful to hear! Recommendations based on personal experiences can be incredibly valuable. It sounds like your stay at the guest house left a lasting positive impression. Do you have any particular highlights from your experience that you'd like to share?

2/10 Forfærdeligt

Silvio

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The night we stayed was very stressful, we could not sleep because there were 2 women fighting in the hallway the whole night through. We sent a message to the owner and never got any response from him. We left even more tired than we arrived and luckily we only book one night.
Overnattede 1 nat i maj 2024
Svar fra Daniela Avila den 27. maj 2024
HI Silvio "we're deeply sorry to hear about the disturbance you experienced during your stay. Providing a peaceful and comfortable environment for our guests is a top priority, and it's unacceptable that your rest was disrupted in this way. We apologize for the lack of response from the owner when you reached out. Rest assured, we'll investigate this matter and take appropriate actions to prevent such incidents in the future. Your feedback is invaluable to us, and we truly appreciate you bringing this to our attention. We hope you'll consider giving us another chance to provide you with a more pleasant experience in the future."

6/10 Okay

Carla

Forretningsrejsende
Synes ikke om: Service og personale
Sábanas manchadas TV no funcionaba. Lo peor es que el encargado del sitio nunca respondió a mi mensaje sobre los problemas encontrados.
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Carla "Lamentamos mucho escuchar sobre los problemas que experimentó durante su estancia. Su comodidad y satisfacción son nuestra máxima prioridad, y nos entristece saber que no cumplimos con sus expectativas. Tomamos muy en serio sus comentarios y nos comprometemos a abordar inmediatamente los problemas con las sábanas y la televisión. Además, lamento mucho que nuestro equipo no haya respondido a su mensaje; definitivamente, esto no refleja nuestro estándar de servicio al cliente. Apreciamos que haya compartido su experiencia con nosotros y trabajaremos diligentemente para rectificar estas situaciones y mejorar nuestro servicio. Esperamos tener la oportunidad de recibirlo nuevamente y demostrarle la calidad de nuestra hospitalidad."

2/10 Forfærdeligt

Jenny

Synes ikke om: Overnatningsstedets tilstand og faciliteter
This hotel is in a good area near the beach and there are places to eat and shops within walking distance. The hotel itself is very run down. We rented the apt that fits 5 people it has 2 queen beds and one "fold out couch bed" it was a bad fold out. Its not a matress its just the couch cushin that folds down so you are literally sleeping on a rock hard surface. The ac didn't work at all so our apartment was very hot. The shower had only a drizzle when turned to hot but full pressure on cold. There was only one or two outlets that worked in the room we stayed in. So the t.v wasnt usable bcuz it couldn't get power and it was inconvenient when trying to charge phones. The wifi for the room wasnt usable bcuz you couldnt find it as an option. The guest house was nice but it didnt have much to it. A couch t.v. and a small snack. The ac in there actually works. Overall, the location was pretty good and the price was ok, but I'd never stay there again.
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Jenny, "thank you for sharing your experience with us. I'm sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us, and we apologize for the inconveniences you faced with the amenities and the condition of the apartment. We'll address these issues promptly to ensure improvements are made. We're glad to hear that you found the location convenient and that you appreciated the guest house. We understand your concerns and hope to have the opportunity to regain your trust in the future.

10/10 Fremragende

Alayn

Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Alayn "Thank you for your feedback.

2/10 Forfærdeligt

Jessica

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was sand on top of one of the beds. On the midle of the night we found a huge spider alive and upon departure a centulipede. The place were not the one shown in the fotos. It was an old house in the same street. The customer service on the phone did not even know how the place look from the outside.
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 27. maj 2024
"Thank you very much for sharing your feedback! and thank you for bringing these concerns to our attention. I'm truly sorry to hear about the inconveniences you experienced during your stay. Your feedback is invaluable to us, and I assure you that we take these matters seriously. We apologize for any confusion with the location description and for the lack of clarity from our customer service team. We're committed to improving and providing a better experience for our guests. thank you have a great day..

10/10 Fremragende

Yunia Yisel Carmenate

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Yunia, "Thank you very much for sharing your feedback! We are delighted to hear that you had a positive experience during your stay. Your comments about the cleanliness, convenience, and safety mean a lot to us. We truly appreciate your patronage and hope to welcome you back in the future!"

2/10 Forfærdeligt

Nicolle

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
HI Nicolle "Thank you for your feedback.

8/10 Udmærket

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La puerta principal no tiene seguridad, la cerradura está rota y cualquiera puede acceder a las habitaciones. El televisor no se conecta al WI-FI y el control remoto estaba en muy mal estado. Como sugerencia, creo podrían poner por lo menos agua el refrigerador y cobrar si se usa. Gracias
Overnattede 3 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
Hola Luis Lamentamos mucho los problemas que experimentaste durante tu estancia. La seguridad y comodidad de nuestros huéspedes son de suma importancia para nosotros, y es inaceptable que hayas enfrentado estos problemas con la cerradura y otros aspectos de la habitación. Tomaremos medidas inmediatas para abordar estos problemas y mejorar la seguridad de nuestras instalaciones. También agradecemos tus sugerencias sobre el servicio de agua en el refrigerador; lo tendremos en cuenta para mejorar la experiencia de nuestros huéspedes en el futuro. Valoramos tu retroalimentación y esperamos tener la oportunidad de servirte mejor en tu próxima visita.

10/10 Fremragende

Johelys

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was ok. All clean, easy to enter. Super wakable to the areas. Was a safe place to stay.
Overnattede 2 nætter i maj 2024
Svar fra Daniela Avila den 27. maj 2024
HI Johelys "thank you so much for your feedback! I'm glad to hear that you found everything clean and accessible during your stay. Ensuring a safe and convenient experience for our guests is always a top priority. If you ever find yourself back in the area, we'd love to host you again!"

4/10 Dårligt

Jada

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Jada, thank you for the reviw, have a great day

8/10 Udmærket

Angelique

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property makes you feel as if this is your mini home.place was very clean and cozy. Plenty of dining options. Beach near by.
Overnattede 4 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Angelique, we're thrilled to hear that you felt at home during your stay with us! Creating a cozy and welcoming atmosphere is what we strive for, and we're delighted that you found our property to be clean and comfortable. It's wonderful to know that you enjoyed the nearby dining options and the beach proximity. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay soon!

8/10 Udmærket

Chanel emilio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buena opción
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
Saludos Chanel ¡Qué bueno saberlo! Agradecemos tu recomendación. Si hay algo específico que te haya gustado especialmente o si tienes alguna sugerencia para mejorar aún más la experiencia, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que cada estancia sea lo mejor posible. ¡Esperamos verte de nuevo pronto!

4/10 Dårligt

Desha

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were given the wrong room number upon arrival. After calling several times and given the wrong codes, we final got in but it was a bad experience.
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Desha we sincerely apologize for the inconvenience you faced upon arrival, including being given the wrong room number and incorrect access codes. It's essential to us that our guests feel welcomed and accommodated from the moment they arrive, and we regret that we fell short of this during your stay. Your feedback is invaluable, and we will review our check-in procedures to ensure this doesn't happen again. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.

4/10 Dårligt

Kenneth, Cabo Rojo

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Floors stay wet. My wife slipped and scraped her leg badly due to wet floors. No windows except one over the door which allows the hall light to shine through and over the bed at night. Air conditioner kept cutting off at night. An occasional very loud hum kept waking us up at night. No idea where it was coming from. Loud guests in the hall were heard after midnight. No hair dryer in the room. Only one chair in the room. No other furniture. Room #1 at the end of a long hallway. Probably the worst room I’ve ever stayed in during my adult life.
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Kenneth, i'm sorry to hear about the numerous issues you encountered during your stay. Your safety and comfort are one of utmost importance to us, and it's concerning to hear about disturbances from other guests, and the discomfort caused by the air conditioner and the mysterious noise are unacceptable. We apologize for the inconvenience and disappointment you experienced. Your feedback is crucial, and we will address these issues promptly to prevent similar occurrences in the future. We appreciate your patience and hope for the opportunity to make it up to you in the future with a more enjoyable stay.

2/10 Forfærdeligt

Cristiano

Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 27. maj 2024
HI Cristiano "Thank you for your feedback.

2/10 Forfærdeligt

Alyssa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was not like how the images showed when booking. Will trick you into thinking youre booking a wonderful spot when it is the opposite. Nothing like the pictures. Save your money.
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Alyssa we appreciate you sharing your feedback with us. It's disheartening to learn that your experience didn't align with the expectations set by our media representations. Ensuring that our guests receive accurate portrayals of our accommodations is crucial to us, and we apologize for any discrepancies you encountered. Rest assured, we'll work closely with our team to ensure consistency across all media platforms and to address any discrepancies promptly. Your insights are invaluable as we strive to improve, and we hope for the chance to better meet your expectations in the future

4/10 Dårligt

Monica

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Agua filtrandose por del techo y la pared, no agua caliente y no internet. El proetario nunca se comunico conmigo despues de cancelar. Ricardo fue muy cordial y de mucha ayuda.
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Monica, we apologize for the inconveniences you faced during your stay, including water leakage, lack of hot water, and internet issues. Ensuring a seamless experience is our priority, and we regret any shortfall. We're grateful for Ricardo's assistance and will address your concerns promptly to prevent recurrence. Your feedback is invaluable, and we look forward to the chance to exceed your expectations in the future."

10/10 Fremragende

April

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay here
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
Hi April thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.

8/10 Udmærket

Christina

Overnattede 6 nætter i april 2024
Svar fra Daniela Avila den 27. maj 2024
Hi Christina "Thank you for your feedback.

4/10 Dårligt

Joshua

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Won’t always have signal /Wi-Fi
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI joshua, that's good to keep in mind, especially for travelers who rely on staying connected. It's important to plan accordingly and perhaps have alternative means of communication or entertainment when Wi-Fi or signal isn't available. Did you find that lack of connectivity affected your stay in any significant way, or were you able to enjoy the experience regardless?

2/10 Forfærdeligt

Iris

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI IRIS thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

8/10 Udmærket

Aileen

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Excelente,
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Aileen thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

6/10 Okay

Aaron

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale, faciliteter
N/A
Overnattede 6 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Aaron thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

2/10 Forfærdeligt

Marquiese

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Property does not have a pool like it said it did. No onsite staff. Shower was dirty and had mold in the corner.
Overnattede 3 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Marquiese, We're genuinely sorry to learn about the disappointing experience you had at the property. Our team strives to deliver on all promised amenities and maintain high standards of cleanliness, and it's disheartening to hear that we fell short in these areas.Your feedback is essential in ensuring that we address these issues promptly and work together as a team to improve our services. Rest assured, we will take immediate action to rectify the situation and prevent similar occurrences in the future.Please accept our sincerest apologies for any inconvenience caused. If there's anything else we can do to enhance your experience or make amends, please do not hesitate to let us know. We value your feedback and are committed to providing a better experience for our guests.

2/10 Forfærdeligt

Yajaira

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Yajaira thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

6/10 Okay

Cheryl

Rejste med partner
Synes godt om: Rengøring
This is a hostel, more or less. S All but clean. No toilet paper holder, no windows in a concrete building. Transome over door allowed light,which was on all night, to light the space all night. Fan squeeked all night.
Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
Hi Cheryl, We're truly sorry to hear about the unsatisfactory conditions you encountered during your stay at the hostel. Maintaining cleanliness, providing basic amenities, and ensuring comfort are priorities for our entire team, and it's disheartening to learn that we fell short of meeting these expectations.Rest assured, your feedback will be shared with our team, and we will work together to address the issues you mentioned promptly. Your input is invaluable in helping us improve our services and provide a better experience for our guests in the future.Please accept our sincere apologies for any inconvenience caused. If there's anything else we can do to improve your stay or make it up to you, please don't hesitate to let us know. We appreciate your understanding and patience.

6/10 Okay

Evanilde Ladine Dos Santos

Rejste i en gruppe
Firstly, the sheets and pillows are visibly dirty, with hair all over the pillows. This is not at all up to standard for a comfortable stay. Additionally, there's water leaking from the ceiling, which is causing damage to the room, and the toilet is producing bubbles, indicating a plumbing issue. These conditions are unacceptable and greatly impact the quality of my stay. I kindly request immediate attention to rectify these issues and ensure a satisfactory experience. It sounds like they didn't prioritize our room and left it until the last minute to be cleaned, it seems like they may not be inclined to go anywhere if they receive the same treatment.
Overnattede 4 nætter i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Evanilde I'm truly sorry to hear about the unacceptable conditions you encountered during your stay. Dirty sheets and pillows, water leaking from the ceiling, and plumbing issues are definitely not up to our standards, and I completely understand how they would greatly impact your experience.Rest assured, we take your feedback seriously, and immediate action will be taken to address these issues. Your comfort and satisfaction are our top priorities, and we will do everything possible to rectify the situation and ensure that you have a satisfactory experience.Please accept our sincerest apologies for the inconvenience caused, and thank you for bringing these matters to our attention. We value your feedback and will use it to improve our services moving forward. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know

10/10 Fremragende

Anathaiz

Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
Thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.

6/10 Okay

KRISTIE, Grandville

Overnattede 1 nat i april 2024
Svar fra Daniela Avila den 25. maj 2024
HI Kristie thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

10/10 Fremragende

iris, Philadelphia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

10/10 Fremragende

Sulma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was exactly as pictured. Nice cozy stay for my family. Really close to the beach, market, and restaurants.
Overnattede 2 nætter i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

8/10 Udmærket

Ileana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

10/10 Fremragende

CAROLIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to everything
Overnattede 1 nat i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

10/10 Fremragende

Jose

Overnattede 3 nætter i marts 2024
Svar fra Daniela Avila den 25. maj 2024
HI Jose thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future

10/10 Fremragende

German

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay in.
Overnattede 4 nætter i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

10/10 Fremragende

Madeline

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente para pernoctar, muy acogedor y céntrico. Me encantó.
Overnattede 1 nat i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

10/10 Fremragende

Sunny Rae

Rejste med familie
It was just perfect for us, great location close to the beach! We’d definitely stay there again!
Overnattede 3 nætter i marts 2024
Svar fra The Pelican den 16. apr. 2024
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.Regarding your comments, as a new hotel, we will be working to improve on these kinds of details.Thank you again for your review, and we look forward to welcoming you back soon.

2/10 Forfærdeligt

Skylar, Farmington

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was super sketchy, nothing like the photos. They don’t give you a refund if you find bugs in the bed and don’t offer any kind of accommodation. DO NOT STAY HERE!
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
needed room near airport early flight looked a little sketchy from the outside but room was clean with good restaurants near by uber had no problem finding us would do it again
Overnattede 1 nat i marts 2024