Hotel i Ciénaga Baja, San Juan

"Wonderful hotel lovely, clean, great location !"

"Outstanding experience! Excellent location, Excellent facilities."

"Do the nature tour and ride the bikes all around the property."

"Unfortunately not open for late checkout .. while we even shared openess paying extra for late checkout .. over all great experience .. front desk can be a little better"

"35 dollars for check-in a hour before 4.00 That a log"

"Excelente servicio, desde principio hasta el fin 💞"

"Very nice"

"Great place to stay!"

"Habitación limpia, personal muy amable, buen desayuno. Lo unico que no me gustó fue el restaurante, el tipo de comida (pescado crudo y mariscos) mi esposa es alérgica a los mariscos, pero el personal es excelente."

"The hotel was great! The staff was friendly and went the extra to make you feel welcomed and comfortable. The hotel was easy access to shopping and restaurants. The beach service was too notch from the chairs to food and drinks! Great place to stay!"

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"Is ok"

"The property and staff were above amazing"

"Everything was top notch, the beach, staff and property. Can’t wait to go back again next year!"

"J’ai séjourné 4 nuits La 2 e journée la chambre n’avait pas été faite J’ai texté l’employé car il n’y a jamais personne à la réception. J’ai demandé de faire la chambre.Le lendemain la 3 e journée la chambre n’a pas été faite Je suis allé a la reception me plaindre car enfin un être humain. La préposée a écris une note dans son ordi.La 4 e journée même situation et je me suis encore plaint.Dans tout mon séjour ils n’ont jamais nettoyé ma chambre , pas de serviette propre. En plus pas d’eau...

"Room needs to be updated, balcony door couldn’t close properly as well as the front door, most of the of the outlets were loose from the walls making it impossible to charge the phones , notified front desk they sent maintenance who did not solve the issues just left a grease on the balcony floor, requested room to be changed and they could not do it hotel was sold out, floor was dirty and slippery, not enough towels provided"