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Anmeldelser af Costa Rica Marriott Hotel Hacienda Belen

4.5 out of 5
Costa Rica Marriott Hotel Hacienda Belen
700 meters West from Bridgestone/Firest, La Asunción, Heredia

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 683 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 76 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 1000 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Morten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold og lækker pool område. Mad og drikke er meget dyrt i forhold til lokale priser.
Overnattede 3 nætter i januar 2023

10/10 Fremragende

Morten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på lufthavnen
Pænt og velholdt, og meget tæt på Lufthavnen som var årsagen til vores overnatning.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Michelle

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property with great staff. Friendly and safe.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Meena, atlanta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wish the shuttle from the airport was more frequent, otherwise the property is a great stay!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Nico

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The put me in a terrible room, and was not able to change, unless I pay for upgrade!
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Christina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for sharing your experience and recognizing our associates for going above and beyond. Congratulations on your wedding!

8/10 Udmærket

Ivan

Although our room was very clean, the rest of the hotel is dirty and dated.
Overnattede 1 nat i april 2024

10/10 Fremragende

Guru

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property and great service.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for your wonderful review!

10/10 Fremragende

Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for your wonderful review, we are delighted to see you enjoyed your stay and look forward to welcoming you back in future!

10/10 Fremragende

Arialis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone so friendly and very polite . Amazing people everything was excellent.
Overnattede 5 nætter i april 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for recognizing the warm service our team provides!

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 3. maj 2024
We are delighted to see you had a wonderful weekend getaway with us, thank you for your review.

10/10 Fremragende

Herb

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 3. maj 2024
Thank you!

10/10 Fremragende

Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.
Overnattede 5 nætter i april 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for sharing your birthday with us, we are happy to see you enjoyed the warmth of our team.

10/10 Fremragende

Elizabeth

Overnattede 4 nætter i marts 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for your review.

10/10 Fremragende

alba

Overnattede 1 nat i april 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for sharing your review!

10/10 Fremragende

Talia, Atlanta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.
Overnattede 4 nætter i marts 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for sharing your wonderful experience with us, we are happy to see you enjoyed your entire stay, especially the warm hospitality our team provides. We look forward to welcoming you back soon!

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 14. apr. 2024
Delighted to see you loved your stay, we too love the abundant flora and fauna on the property - including the playful parrots.

10/10 Fremragende

Victoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 14. apr. 2024
We are delighted to see you enjoyed everything about your experience and look forward to welcoming you back soon!

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The style is marvelous.
Overnattede 5 nætter i marts 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for recognizing our colonial architecture, we are delighted to see your review!

10/10 Fremragende

Gordon

Synes godt om: Rengøring
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for your wonderful review

2/10 Forfærdeligt

WEN

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for sharing your comment, the airport shuttle does not require advance reservations as it runs on a set schedule that was shared with you prior to your arrival.

8/10 Udmærket

Luz Yaneli

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for your review

10/10 Fremragende

stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you, we are happy to see you enjoyed the resort fee we offer while being conveniently located in the city and close the airport.

6/10 Okay

Jorge

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The facilities are fine, limited dinning in the area. Service is acceptable
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for taking the time to submit a review.

10/10 Fremragende

Nancy K.

Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 3. maj 2024
Thank you for your great review

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place to stay near San Jose!
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 5. mar. 2024
Thank you for your review! We look forward to welcoming you back in future.

6/10 Okay

Nicholas

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 5. mar. 2024
We are sorry to hear you did not have an opportunity to go for a stroll as there are various restaurants, bars and stores within walking distance which our guests normally enjoy. We appreciate your feedback on your dining experience as it allows us to grow, and have shared with our team.

8/10 Udmærket

RITA ADRIANA

The food was not that good
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 5. mar. 2024
We are sorry to hear that was your experience.

10/10 Fremragende

Lina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
We liked the variety of restaurants and things to do around the resort.
Overnattede 4 nætter i december 2023
Svar fra Hotel Management den 22. feb. 2024
We are delighted to see you explored the area and enjoyed it.

8/10 Udmærket

Andrea Elizabeth

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall
Overnattede 7 nætter i februar 2024
Svar fra Hotel Management den 22. feb. 2024
Thank you for sharing your review, it is great to see you found our team friendly and helpful. We are sorry to see you did take advantage of the mini fridge located in every room and will work with our pastry team to add vegan dessert options at Hacienda Kitchen restaurant.

10/10 Fremragende

Nelson

Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 14. apr. 2024
Thank you for your wonderful review.

10/10 Fremragende

Gordon

Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 12. feb. 2024
Thank you for your wonderful review, we are happy to hear you enjoyed the outdoor seating at breakfast as well as the other amenities.

8/10 Udmærket

Inci

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient and easily accessible near airport. Good food options too
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 12. feb. 2024
Thank you for your review, we are delighted to see you enjoyed your stay.

10/10 Fremragende

Rick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your fantastic review

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your stay, we are delighted to hear you enjoyed our hacienda and the warmth of our team.

10/10 Fremragende

Deborah, Mahwah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your review, we look forward to welcoming you back in future!

10/10 Fremragende

FIONA, Sandys

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
24 hour cafe service, great food in restaurants, poolside service, driving range.
Svar fra Hotel Management den 5. feb. 2024
Thank you for your wonderful review!

10/10 Fremragende

Ethiopia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.
Overnattede 15 nætter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your wonderful review, we are delighted to see you enjoyed everything about your stay especially our team!

8/10 Udmærket

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large beautiful property
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you for your great review!

10/10 Fremragende

Karl, SAN DIEGO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida
Overnattede 5 nætter i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Thank you very much for your wonderful review and recognizing the excellence of our team, we will ensure they are recognized! We look forward to welcoming you back in the near future, pura vida.

6/10 Okay

Josipa-Ivona

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 23. jan. 2024
Thank you for your review

8/10 Udmærket

Daniel

Overnattede 2 nætter i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you for submitting a review.

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While I was just there for the final night of my trip to CR, the resort was a lovely splurge - staff were exceptional and the hotel was wonderful. Wish I checked-in earlier to get more time to enjoy it!
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you kindly for your review, hopefully we get to host you for a longer stay on your next trip to Costa Rica so you may enjoy even more!

8/10 Udmærket

Donald, Bakersfield

Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 9. feb. 2024
Thank you for your review.

10/10 Fremragende

Jan

Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 16. jan. 2024
thank you for sharing your review!

8/10 Udmærket

Loretta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
an oasis near the airport
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for your wonderful comment about our hotel

10/10 Fremragende

Carina

Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 16. jan. 2024
Thank you for your great review