Hoteller nær San Ignacio & Santa Elena House of Culture

"Very clean and staff was very helpful"

"Spacious, amazing to have private rooftop pool. Was able to get in room massages which were wonderful. Staff was excellent. Tiny bit of noise from dog across street a couple of times but did not disturb sleep and otherwise very quiet and nice to be a little away from the downtown."

"Amazing Cabin, didn't want to leave."

"Nice spot. It has a kitchen and shared living space which was helpful. The room was good. Nice and clean"

"My room with a thatched roof was cozy and comfortable. Lots of hot water in the shower! Staff very friendly and helpful. I ate in dining room a couple times. Food and service excellent! Within walking distance to food stores, bank, some restaurants. Look forward to staying here again."

"We enjoyed our stay at the Maya Bella!"

"I'm very happy we stayed here. Simple. Sweet. We did not use the AC and left the windows open for air. It was a little noisy at night, but not the fault of the hotel. Ezra made us really delicious breakfasts for us each morning. Staff were all very kind. "

"Yes"

"I had to ask for a hair dryer. The information for WiFi was not in the room and when I asked for it, I never got a copy. "

"Great location, great views, great staff. The bar and the restaurant are super nice, the staff rocks."

"We had a great stay at Cassia. The staff were extremely friendly and helped us with everything we needed."

"Personalet i receptionen var hverken venlige eller hjælpsomme. Det virkede som om vi var til besvær. Vi boede fire på værelset, men fik konsekvent kun to håndklæder. Det tog et par timer at få to håndklæder mere. Aircondition var meget ineffektiv, så der var meget varmt på værelset. Værelset er gammelt, hovedpuderne er dårlige. Der var varmt vand i hanen og godt vandtryk i bruseren. Poolen er stor og varm, men beskidt. Der er rigtig mange lokale som køber adgang til poolen, så der er mange...

"Very friendly helpful staff! Was able to store luggage when taking a few day trip to Guatamala. Its price is gpod and ablw to swim at their partner hotel Midas!"

"My home away from home. Always welcomed with a smile. New restaurant management is excellent. Service is outstanding, and accomodations, although basic, are very clean and comfortable."

"The cabin was pleasant, had basic necessities. I deducted two stars because there was absolutely NO COMMUNICATION from the host. The site said there would be no one present at check in and directions would be sent prior to arrival. I heard nothing, even after reaching out multiple times. I was concerned about arriving in early evening and not knowing how to get in. Turns out there was a lock with a key in it in the front door. Also, not this host’s fault, but it was IMPOSSIBLE to get through...

"They never contacted me to give me information on how to access the property, and did not respond to messages. I was forced to last minute rebook over the Holidays, and now hotels are refusing to give me a full refund."

"We loved staying at the Villa Massis! They have created a piece of paradise. The room was perfect and comfortable, air conditioning was great, the pool was refreshing after busy days of tours. They served yummy food options and were attentive to details. Their new riverside bar area with a deck and steps down to the river is a fun and gorgeous setting. I would highly recommend staying here. They are about 10 minutes outside of town but close to restaurants and shops. They provide a lot of...