Spahoteller i San Gerardo de Dota

"Hôtel à éviter, attente de 10mn devant le portail fermé sans sonnette à l'arrivée, accueil quasi clandestin par une gardienne femme de ménage ne parlant que l'espagnol et pas prévenue de notre arrivée alors que j'avais réservé depuis des semaines, essayant de me passer au téléphone la patronne me raccrochant au nez à plusieurs reprises, pas d'enregistrement d'arrivée, aucun autre personnel, aucune prestation autre qu'un médiocre petit déjeuner, aucune boisson disponible, bar et piscine fermées,...

"My family and I stayed here for 6 nights and had the most amazing time! The property is absolutely gorgeous, peaceful, and just the right amount of isolation in the mountains. The staff was incredibly nice and accommodating, always checking to make sure you're having a great time. The excursions were fantastic, we highly recommend the white water rafting! I took my 6 year old daughter on it, and felt very safe with the expertise of our guides. If you are looking for a true getaway in nature,...

"Nice place, friendly staff, nice pools. Breakfast ok but served a little late (from 8 am)"

"Unforgettable experience. This place is like from a dream, no words can do justice to how unique this place is. You can just sit down and watch the beauty and art all day."

"Personalet var rigtig søde og leverede god service! Desværre var sengen dårlig og værelset var koldt uden mulighed for opvarmning. "

"The on-site staff were wonderful. But the room was not ready at check in time. It smelled like dogs. There was black mold on the bed. Super loud traffic noise all night. "