Dear Damian, Thank you for your detailed evaluation. First of all, we apologize for the behavior of our associate and thank you again for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team members to see what went wrong. First impressions are critical, and what you described is not the vibe we want to be putting out. We are disappointed to read about the unpleasant condition of the initial room you mentioned and the inconvenience this caused. We also deeply regret learning about the issues you had with the room you were moved to. We will address your comments appropriately to ensure issues such as this do not happen again. We are grateful for your patience, and we would welcome the opportunity to make a better impression the next time you are in the area. Warmest regards,Benjamin Duverge,General Manager

Dear Lei, Thank you for choosing Grand Bay Hotel San Francisco and for your perfect rating. It is wonderful to read that we exceeded all of your expectations and that you and your kids especially enjoyed the incredible views of the bay from your room. We loved having you all as our guests and hope to have the opportunity to welcome you back on a future visit.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Fabiola, Thank you for the kind review of Grand Bay Hotel San Francisco. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to the area.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Shanika, Thank you for choosing Grand Bay Hotel San Francisco and sharing your experience. We understand the frustration you encountered due to the billing-related issues. Your feedback and patience are much appreciated. Thank you for bringing this to our attention, and we are grateful for your time and consideration. We also regret your dissatisfaction with the incidental hold and apologize if our front desk did not provide a proper explanation of this. We will share your comments with the appropriate teams, and we are grateful for your patience. Thank you again for your review, and we hope to see you again the next time you are in our area. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear John, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Warmest regards,Benjamin Duverge,General Manager

Dear Ilda, Thank you for being our guest and for sharing your review. We regret that the condition of your room did not meet your expectations and that you had challenges controlling the temperature. We have addressed this concern, and we hope you will see this as the isolated incident that it was. We are grateful for all of your feedback as we are always looking for ways to improve our guest experience. We would love to have another chance to provide you with the seamless stay you deserve. Warmest regards,Benjamin Duverge,General Manager

Dear Ozzie, Thank you for being our guest and sharing your thoughts. Please accept our apologies for the frustrations you encountered due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We are also sorry for the unsatisfactory service you received from one of our associates. We will address this appropriately to ensure this is not repeated. We value your feedback and hope to have another opportunity to demonstrate the excellent hospitality you should have experienced on this visit.Warmest regards,Benjamin Duverge,General Manager

Dear Kiara, Thank you for being our guest at Grand Bay Hotel San Francisco and sharing your feedback. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Alexander, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Warmest regards,Benjamin Duverge,General Manager

Dear Marc, Thank you for choosing v and sharing your feedback. We are delighted to learn you liked our well-maintained property and the price of your visit. It was a pleasure to host you, and we look forward to your return visit. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Karen, Thank you for taking the time to share your observations. We apologize for the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We are grateful for your patience and hope you will stay with us again on your next visit to the area.Warmest regards,Benjamin Duverge,General Manager

Dear Stacy, We are delighted you enjoyed your stay at Grand Bay Hotel San Francisco. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area. Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Kathleen, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Grand Bay Hotel San Francisco; we hope to see you again soon. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Jessie, Thank you for choosing the Grand Bay Hotel San Francisco. We were pleased that we exceeded your expectations during your visit to our area. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Jessie, Thank you for selecting Grand Bay Hotel San Francisco and for your kind rating. We are delighted to read that you loved many aspects of your stay and our in-house restaurant. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We are grateful for your feedback and hope to have another opportunity to host you in the future.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Claudia, Thank you for your review. Grand Bay Hotel San Francisco stands firmly on inclusion, regardless of race, religion, or gender, so we appreciate your recent feedback. It has been shared with our team for evaluation. We apologize for the disappointment you had with the extra cost associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We hope you will change your mind and give us another opportunity to accommodate you in the future.Warmest regards,Benjamin Duverge,General Manager

Dear Rosemarie, We are thrilled you had an excellent stay at Grand Bay Hotel San Francisco, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Christy, We are pleased you chose Grand Bay Hotel San Francisco for your recent visit. We are thrilled that you loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Claudio, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Warmest regards,Benjamin Duverge,General Manager

Dear Mr. Daniel, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Grand Bay Hotel San Francisco. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Sara, Thank you for taking the time to comment on your stay at Grand Bay Hotel San Francisco. It is excellent to know you were pleased with the majority of your visit and loved our fantastic location. However, we are sorry for the disappointment with the size of your room. We appreciate your feedback, and we hope you will give us another opportunity the next time you are in the area.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Meg, Thank you for taking the time to share your thoughts. We are glad you liked some aspects of your stay and our location, but we are sorry for not meeting some of your expectations and for any inconvenience caused due to the concerns you had with the air unit in your room. We appreciate you bringing this to our attention and will address this appropriately. We also regret the disappointment you had with the parking fees. We are grateful for your feedback and hope to have another opportunity to host you in the future.Warmest regards,Benjamin Duverge,General Manager

Dear Danielle, Thank you for taking the time to post your review. While we appreciate your kind remarks about our room service. and had a comfortable stay, we are sorry for not meeting some of your expectations and for the cleanliness issues you outlined. We have shared your comments with our housekeeping team to ensure we do not repeat these issues in the future. We are grateful for your business, and we hope to have another chance to restore your faith in us.Warmest regards,Benjamin Duverge,General Manager

Dear Jose, Thank you for choosing to stay with us at Grand Bay Hotel San Francisco and for your excellent rating. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the area. Have a wonderful day, and travel safely.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Ingrid, Thank you for choosing Grand Bay Hotel San Francisco. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Michelle, Thank you for selecting Grand Bay Hotel San Francisco and for your kind rating. We are delighted to know that you loved our fantastic location along with the immaculate room. Having said that, we have taken additional note of your comments regarding the bathroom tub as we strive to improve our guest experience. We are grateful for your feedback and hope to see you again.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Uttiya, Thank you for taking the time to share your thoughts. We hope you enjoyed many aspects of your stay, but we regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We are grateful for your patience and hope to have another opportunity to host you.Warmest regards,Benjamin Duverge,General Manager

Dear Xiaozhi, Thank you for choosing Grand Bay Hotel San Francisco and for your excellent rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Gabrielle, Thank you for choosing Grand Bay Hotel San Francisco and for your excellent rating. We are thrilled to read that you thoroughly enjoyed our immaculate and spacious accommodations with thoughtful in-room amenities and that you found us at an excellent value. We appreciate your recommendation to future travelers and we look forward to hosting you again.Safe and Happy Travels,Benjamin Duverge, General Manager

Dear Alireza, Thank you for reviewing your recent experience at our hotel. Please accept our apologies for the issues you encountered with the room assigned to you and for the lack of attentiveness from our front desk associates. We have shared your comments with the appropriate teams to ensure a much better guest experience moving forward. We are grateful for your patience and hope to see you again to provide you with the hospitality for which we are known.Warmest regards,Benjamin Duverge,General Manager

Dear Mischell, Thank you for being our guest once again and for the feedback. We are pleased to know you had a great time at our on-site restaurant and enjoyed the delicious food and drinks we serve. We are also glad to know that you were delighted with our devoted associates and comfortable accommodations. We are grateful for your comments and look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Jeffrey, Thank you for taking the time to evaluate your experience at Grand Bay Hotel San Francisco. We are pleased to know that our location near the medical facility was perfect for your needs and appreciate your comments. It was a pleasure having you here, and we look forward to hosting you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Anfisa, Thank you for taking the time to evaluate your recent stay at our hotel. We are genuinely sorry for the service concerns you had with our front desk associates and apologize for the difficulties you experienced while getting the refund. We value your feedback, and have shared your comments with the appropriate teams to ensure such concerns are not repeated. We also appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. We are grateful for your patience and hope to see you again to provide you with the hospitality for which we are known.Warmest regards,Benjamin Duverge,General Manager

Dear Elizabeth, Thank you for being our guest and for the feedback. We are glad to read you had an overall satisfactory visit and that you enjoyed your time at the restaurant. However, we are sorry to read that the room you were in did not meet your expectations. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Warmest regards,Benjamin DuvergeGeneral Manager

Dear Keith, Thank you for choosing to stay at Grand Bay Hotel San Francisco and for the feedback. We are pleased to know we exceeded your expectations and appreciate you mentioning how much you liked our spacious and comfortable accommodations. We are grateful for your comments and look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Gerald, Thank you for being our guest at Grand Bay Hotel San Francisco. We are glad you had a pleasant stay with us and hope to see you again soon. Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Robertta, Thank you for being our guest at Grand Bay Hotel San Francisco once again and for the feedback. We are delighted to know your overall visit with us was pleasant and appreciate you mentioning our devoted associates. However, we are genuinely sorry for the service concerns you had with one of our front desk associates, and we have taken note of your comments as we are continually striving for ways to improve. We are grateful for your patience and look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Edwin, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Grand Bay Hotel San Francisco. We hope to have the pleasure of doing so again on your next visit to the area.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Jeffery, Thank you for taking the time to review your recent stay at our hotel. We regret that the room type you requested was not available, and genuinely sorry for the major inconvenience caused by the neighboring patron. We have taken note of your comments and have shared them with the appropriate team to ensure such concerns are not repeated. We are grateful for your patience and hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Warmest regards,Benjamin Duverge,General Manager

Dear Mr. Vilano,Thank you for choosing to stay at our hotel and for the feedback. We are genuinely sorry for not meeting your expectations with the in-room amenities and understand the frustration caused by the views from the room assigned to you. In the future, please know our front desk is always available to make you as comfortable as possible. We also regret your disappointment with the parking fees. We appreciate your patience and hope to see you again to provide you with a much better impression.Warmest regards,Benjamin DuvergeGeneral Manager

Dear Cheryl, Thank you for evaluating your recent stay at Grand Bay Hotel San Francisco. We are pleased to know we exceeded your expectations and appreciate you mentioning our devoted associates. We will surely share your compliments with our team to keep them motivated. It was a pleasure hosting your visit, and we look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Yijia, Thank you for evaluating your recent stay at Grand Bay Hotel San Francisco. We are delighted to know we exceeded your expectations with our comfortable and well-kept property. We are pleased to hear about your return and look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Michael, Thank you for choosing to stay at Grand Bay Hotel San Francisco and for taking the time to evaluate your recent experience. We are delighted to know that we exceeded your expectations and appreciate you mentioning our clean property and devoted associates. It was a pleasure having you here, and we look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Violina, Thank you for taking the time to share your recent experience at Grand Bay Hotel San Francisco. We are pleased to know we exceeded your expectations and appreciate you mentioning our devoted front desk associates. It was a pleasure having you here, and we look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear April, Thank you for the generous rating of Grand Bay Hotel San Francisco. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Patricia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Grand Bay Hotel San Francisco. We look forward to welcoming you back on your next visit!Safe and Happy Travels,Benjamin Duverge,General Manager

Dear John, Thank you for evaluating your recent stay at Grand Bay Hotel San Francisco. We are delighted to know we exceeded your expectations with our hospitality and will surely share your compliments with our devoted associates to keep them motivated. It was a pleasure having you here, and we look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Guest, Thank you for evaluating your recent stay at Grand Bay Hotel San Francisco. We are pleased to know that you had a great time here and that you enjoyed the delicious food we serve. However, we are sorry for the cleanliness issues you encountered while here and for not meeting all of your expectations. We have taken note of your comments as we are continually striving for ways to improve. Moreover, we regret your disappointment with our parking fees, and please know this information has already been posted on our hotel's website. We appreciate your patience and look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Lisa, Thank you for evaluating your recent stay at Grand Bay Hotel San Francisco. We are pleased to know you had a great time here and appreciate you mentioning our devoted associates and comfortable property. It was a pleasure having you here, and we look forward to welcoming you again.Safe and Happy Travels,Benjamin Duverge,General Manager

Dear Becky, We are delighted you enjoyed your stay at Grand Bay Hotel San Francisco. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Safe and Happy Travels,Benjamin Duverge,General Manager