4/10
Visited SD to celebrate wedding anniversary. Hotel is in great location near Petco park and even has a nice view of Petco field from Rooftop. Upon check in, the room we were provided was dirty, there was pubic hair on and around toilet. I provided pictures to front desk and we were moved to 722. The front desk attendant made it a point to state that housekeeping had just checked this new room and it was clean. Issues; went to take a shower and shower soap was empty, housekeeping had to bring a new bottle, the hard vinyl floors were sticky and dirty. Tried to secure our valuables in safe and it is not bolted to top of closet shelf and almost fell on my head. The safe is just sitting, protruding from closet shelf. Very heavy, a bad accident waiting to happen. My husband rolled over in bed next morning found an empty vodka bottle left from prior guest on shelf under night stand. As we were checking out, we looked under bed and discovered underwear from previous guest along with trash and a hair tie. The hotel hallways were dirty with crumbs and debris. There was a half eaten cookie sat on the table outside of 7th floor elevator for over a day. The rooftop bar, service from Felix was the best thing about this hotel. Michael front desk attendant was also really nice. We explained a glass had accidentally slipped off counter in bathroom in our room and broken. He was gracious and thanked us for letting him know. Side note, drinking glasses provided in bathroom near toilet is gross.
Elizabeth
Overnattede 2 nætter i juli 2025
