Facilitet på overnatningsstedet

Anmeldelser af Prestige Harbourfront Resort, WorldHotels Luxury

4 out of 5
Prestige Harbourfront Resort, WorldHotels Luxury
251 Harbourfront Drive NE, Salmon Arm, BC

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 492 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 353 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 106 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1003 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Harry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful marsh and lake views views, and near lovely trails.
Overnattede 5 nætter i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 27. maj 2024
Thank you for taking the time to let us know about your recent stay with us. We are happy to hear that you enjoyed the marsh, views and trails nearby.We hope you will come and stay with us again soon.With best regards,

10/10 Fremragende

Randy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The parking was hard as the hotel was full and there was a conference there so there were local people there making it tough for hotel guests to find parking. That is my only complaint.
Overnattede 1 nat i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 27. maj 2024
Hello Randy, thank you for taking the time to let us know how your stay was with us. I am sorry to hear you had an issue with parking. We have just recently implemented Validated Parking and are working on ways to make this change work to the guests advantage.It is a pleasure to hear that the rest of your stay was enjoyable. We hope to see you again soon.With best regards,

10/10 Fremragende

Rodney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful setting on the lake, walking distance to town and the wonderful wharf. Hotel is superb! Great dining options right in the hotel. Bed was super comfortable and room updated and clean. Will definitely stay here again
Overnattede 2 nætter i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 21. maj 2024
Hello Rodney, thank you for taking the time to tell us about your experience. We are happy to hear that we were able to meet your expectations and that you find the hotel to be superb and that we have great dining on site.We hope you will come back to see us again soon.Best regards,

10/10 Fremragende

Genelle

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool area was very clean and hot tub very comfortable.
Overnattede 3 nætter i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 21. maj 2024
Thank you for the excellent review Genelle, we are delighted to hear that you enjoyed your stay with us and that you also enjoyed the use of the pool and hot tub.We hope to see you again soon.Best regards,

10/10 Fremragende

Ron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The views
Overnattede 1 nat i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. maj 2024
Thank you Ron, we appreciate your taking the time to let us know how your stay was and that you enjoyed the views. We look forward to seeing you again in the future.Best regards,

10/10 Fremragende

Deirdre

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at The Prestige very much!
Overnattede 3 nætter i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. maj 2024
We are very happy to hear that you enjoyed your stay with us and hope to see you again soon.Sincerely,

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great view and room
Overnattede 1 nat i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. maj 2024
Thank you for letting us know about your recent stay. We are delighted to hear that you enjoyed the room and the view. We hope to see you again soon.Best regards,

8/10 Udmærket

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 12. maj 2024
Hello Diane, thank you for taking the time to let us know about your recent stay with us. We look forward to seeing you the next time you are in Salmon Arm.Regards,

2/10 Forfærdeligt

Elaine

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This is my second and last stay at this hotel. I stayed there 6 weeks ago, on second floor facing lake, and it was quite lovely. This stay, I was placed on 4th floor facing lake - there was an industrial heavy duty fan/exhaust that intermittently came on all night. It was impossible to sleep. It’s not possible that the hotel is unaware of this - and still choose to place guests paying $300 per night in that room?? Last stay ever!
Overnattede 1 nat i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 12. maj 2024
We are very sorry to hear that we were unable to meet your expectations during your recent stay with us and that a room on the fourth floor was a problem due to noise. Your satisfaction is very important to us and we value your feedback. Although we understand your decision not to stay with us again, we do hope that you will reconsider.With best regards,

10/10 Fremragende

Seanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms are very nice. I like having a room with a view of the water. Love the walking path.
Overnattede 1 nat i maj 2024
Svar fra Shawna Mattson, Assistant General Manager den 12. maj 2024
Thank you Seanna for taking the time to let us know about your recent stay with us. We are delighted to hear that your enjoy the view and got a change to get out and experience the beauty of the area on the paths located near the hotel. We hope to see your again soon.Sincerely,

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Highly recommend if you ever stay in Salmon Arm
Overnattede 1 nat i april 2024
Svar fra Shawna Mattson, Assistant General Manager den 1. maj 2024
Thank you Kenneth for the excellent review. We are delighted to hear you enjoyed your stay.We hope to see you again soon.

10/10 Fremragende

Elizabeth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property.. Nineteen 05 restaurant is delicious food!
Overnattede 1 nat i april 2024
Svar fra Jacob Bojey den 28. apr. 2024
Thank you for taking the time to leave us an excellent review, Elizabeth. I am glad to see you had a pleasant stay with us and were able to enjoy the wonderful food offered at our in-house restaurant!We look forward to seeing you again next time you are in the area.Sincerely,Jacob BojeyGuest Services Manager

8/10 Udmærket

John, Richmond

Overnattede 4 nætter i april 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. maj 2024
Thank you John for taking the time to let us know how your stay was. We look forward to seeing you again soon.Best regards,

10/10 Fremragende

Sue

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a good location, but the natural views lend to the peacefulness of the area. I have stayed there one other time and the experience was horrible, the hotel loud, and very rude staff. That was about 4 years ago. I booked again due to necessity and was very surprised at how wonderful it was. Thank you
Overnattede 1 nat i april 2024
Svar fra Jacob Bojey den 28. apr. 2024
Thank you for writing such a nice review, Sue. I am happy to hear that your enjoyed your stay and that we were able to provide you with a better experience than 4 years ago.We hope to have the opportunity to host your stay again soon.All the best,Jacob BojeyGuest Services Manager

8/10 Udmærket

Lawrence, Campbell River

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was quiet, the staff were friendly and the price was reasonable.
Overnattede 1 nat i april 2024
Svar fra Shawna Mattson, Assistant General Manager den 20. apr. 2024
Thank you Lawrence for taking the time to tell us about your recent stay. We are happy to hear that you found the staff friendly, the hotel quiet and the price for your stay to be reasonable. We hope that you will come and see us again.Best regards,

6/10 Okay

David

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think $40 for a 'pet friendly" hotel is a high price to pay for this service.
Overnattede 1 nat i april 2024
Svar fra Jacob Bojey den 13. apr. 2024
Thank you for taking the time to leave us a review, David. Your feedback is important to us and we appreciate you sharing that with us. We hope despite this, your stay was pleasant.Sincerely,Jacob BojeyGuest Services Manager

10/10 Fremragende

reginald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Having a spa conveniently located was great
Overnattede 3 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 8. apr. 2024
Thank you Reginald for letting us know how your recent stay with us was. We are very lucky to have the Lake Life Spa on site for our guests to enjoy.We hope to see you again soon.With best regards,

10/10 Fremragende

Aimee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place! Very scenic
Overnattede 2 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 8. apr. 2024
Thank you Aimee for taking the time to let us know about your recent stay with us. We are delighted to hear that you enjoyed the scenery.We look forward to seeing you soon.Best regards,

6/10 Okay

Andrew

Rejste i en gruppe
Synes godt om: Rengøring
No kettle in room, just a microwave - what for as no cutlery provided.Coffee undrinkable and no tea provided, likewise no milk, other than some chemical concoction. Not a place for international travellers used to basic in-room amenities.
Overnattede 1 nat i april 2024
Svar fra Shawna Mattson, Assistant General Manager den 8. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please note that our Guest Services team is is available 24 hours a day to assist with guest requests and will do there best to provide what is needed.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.With best regards,

10/10 Fremragende

Kuldeep

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Shawna Mattson, Assistant General Manager den 8. apr. 2024
Thank you for taking the time to let us know about your stay. We are pleased to hear that we were able to meet your expectations. We look forward to seeing you again.Best regards,

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved that the room was a good size, very clean and quiet.
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 8. apr. 2024
Thank you for taking the time to let us know how your stay was. It is a pleasure to hear that you enjoyed the size, cleanliness and how quiet the room was.We look forward to seeing you on your next visit to Salmon Arm.Best regards,

8/10 Udmærket

Francis

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Free charging for EV available.
Overnattede 3 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 31. mar. 2024
Thank you for taking the time to let us know how your recent stay with us was. We just recently had the EV charges installed and are happy to be able to provide this service to our guests.We look forward to seeing you on your next visit.Best regards,

8/10 Udmærket

Jeffrey, Vernon

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay in Salmon Arm, close to everything & comfortable
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 30. mar. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that you found the room to be comfortable. We look forward to welcoming you back for another enjoyable stay in the future!Take care,

10/10 Fremragende

Arjun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 30. mar. 2024
Thank you for taking the time to let us know about your recent stay with us. We are delighted to know that it was good.We hope to see your again soon.Best regards,

6/10 Okay

Genevieve

Rejste med partner
Synes godt om: Service og personale, faciliteter
We visited this resort off season and stayed in a lakeside suite with balcony. The room was large and clean and the bed was comfortable. The balcony was old and spongy when we walked on it. There was water on it even though there had been no rain. There was no table on the balcony and although the view was amazing it was not a great place to hang out. Unfortunately we chose to visit during the Provincial Hockey tournament. The hotel was noisy, and busy and many of the resort amenities were closed. We did enjoy the onsite restaurant. We found the staff very helpful and friendly. There are some beautiful walks in the area and the location is wonderful. Overall a pleasant stay and we could see the potential but the resort was not at it's best when we visited.
Overnattede 3 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 30. mar. 2024
Thank you Genevieve, for taking the time to let us know about your recent stay. Your business is very important to us and we value your feed back. I would like to apologize for not exceed your expectation. Your satisfaction is very important to us and we will be using the feedback you provided to implement improvements. We look forward to seeing you again in the future.

6/10 Okay

dennis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Swimming pool security was inadequate people were accessing the pool after the closing time and noise transferred up to our room till after midnight.
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 30. mar. 2024
Hello Dennis, Thank you for taking the time to tell us about your stay. I am sorry to hear that we did not meet your expectations on this stay. We do not typically have issues with people accessing the pool/hot tub after hours but have addressed the issue. Again, I apologize for the disturbance you experienced.I do hope you will visit us again so that we can deliver a better experience for you.

10/10 Fremragende

Randy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jacob Bojey den 24. mar. 2024
Hi Randy,Thank you for taking the time to leave an excellent review. We hope to see you again the next time you are passing through Salmon Arm so we can continue giving you an excellent experience.Sincerely, Jacob Bojey, Guest Services Manager

10/10 Fremragende

Saibra

Staff were amazing. We were there with a hockey team and parents. Very accommodating, patient and happy. Spring time is messy time but I can’t imagine how great it would be to stay in the summer
Overnattede 2 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 22. mar. 2024
Hello Saibra,Thank you for the great review. It is great to hear that you had an enjoyable stay. We look forward to seeing you again in the future.Best regards,

4/10 Dårligt

Ron

Synes godt om: Rengøring, service og personale
It was too noisy, didn’t fall asleep till 2am, no coffee in the room. Kids running around, last time elevators wasn’t working, this time hot tub not working
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 22. mar. 2024
Hello Ron,Thank you for taking the time to tell us about your recent stay with us. I am very sorry to hear that we did not meet your expectations and that you were not able to use the hot tub. We were waiting for a part to repair the heater which did not arrive in a timely manner.Please let me know if there is anything I can assist you with.

10/10 Fremragende

Linda

Synes godt om: Rengøring, faciliteter
Great location and friendly staff.
Overnattede 1 nat i januar 2024
Svar fra Jacob den 20. mar. 2024
Hello Linda,Thank you for taking the time to leave an excellent review. We are happy to hear that you were able to enjoy the view as well as our likeable staff. We hope to see you again the next time you are passing through Salmon Arm.All the best,Jacob Bojey,Guest Services Manager

10/10 Fremragende

Elaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great! Room very comfortable
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 22. mar. 2024
Thank you for the 5 out of 5 review for your recent stay with us. I am very happy to see that we were able to meet your expectations. We look forward to you in the future.Sincerely,

10/10 Fremragende

cameron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very well kept property. Room was very clean and comfortable. Beautiful safe location. Conveniently located to all downtown attractions, dining etc. Next to parks and walking trails along the lake.
Overnattede 2 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. mar. 2024
Thank you for the lovely review Cameron, we are very happy to hear that we were able to meet your expectations on this stay and that you were able to enjoy some of the attractions that Salmon Arm has to offer.We hope to see you again soon.Best Regards,

10/10 Fremragende

Robert, Reedville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. mar. 2024
Hello Robert,Thank you for taking the time to leave a review letting us know that you enjoyed your stay with us.We look forward to seeing you again.Best Regards,

10/10 Fremragende

Jackie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place to stay. I would say the only thing that woke us early and often was the train. The train would shake the beds. Other than this the hotel was a great stay.
Overnattede 4 nætter i marts 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. mar. 2024
Hello Jackie,I am happy to hear you enjoyed your stay with us and that you like the hotel. I am sorry that the train interrupted your sleep. If you are a light sleeper, for a future stay, it might be worth getting a room on one of the lower floors as they are not as affected and on the lake side to reduce sound.We hope you will come and see us again.Best regards,

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
I liked that there were plenty of facilities, both restaurants were good and the pool and hot tub were nice. Space in the hot tub was limited, there appeared to be a Group of local people meeting after work?
Overnattede 1 nat i februar 2024
Svar fra Shawna Mattson, Assistant General Manager den 18. mar. 2024
Thank you David for letting us know how your stay was with us. I am happy to hear that you like the facilities we have to offer but sorry to hear that the space in the hot tub was limited . The pool and hot tub are not open to the general public but we do have an Athletic Club Membership that does have access to their use. The members do not typically use the pool and hot tub when the hotel is busy but this may not have been the case during your visit.We hope that you will come and see us again so that we may provide a more positive experience for you.

10/10 Fremragende

Leanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jacob den 10. mar. 2024
Hello Leanne,Thank you for taking the time to leave an excellent review.We are thrilled to see that you enjoyed your stay with us and we hope to have the opportunity to welcome you back soon.All the best,Jacob Bojey,Guest Services Manager

10/10 Fremragende

Brad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Shawna Mattson, Assistant General Manager den 2. mar. 2024
Hello Brad,Thank you for taking the time to let us know how your stay was. We are happy to see that you enjoyed your stay.

8/10 Udmærket

YUKO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Shawna Mattson, Assistant General Manager den 2. mar. 2024
Good Afternoon Yuko,Thank you for taking the time to leave a review of your recent stay with us. By letting us know how we did, you are assisting in helping us provide a better experience for guests in the future.We hope to see you again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Shawna Mattson, Assistant General Manager den 2. mar. 2024
Hello,It is great to hear that you enjoyed your stay. Thank you for taking the time to let us know how it went. Hope to see you again in the future.

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Faciliteter
Had a nice time
Overnattede 1 nat i februar 2024
Svar fra Sharayah den 18. feb. 2024
Hello RobertThank you for the excellent review. I'm glad to hear that we were able to give you an enjoyable experience at our property. We hope to see you the next time your passing through Salmon Arm.Kind Regards, Sharayah Coney, Guest Services

8/10 Udmærket

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for a weekend getaway. We found our room was very large and clean. The bed was very comfortable too. My wife enjoyed a massage at the spa and she said it was good. We were able to walk into town for dinner.
Overnattede 2 nætter i februar 2024
Svar fra Sharayah den 8. feb. 2024
Hello Stuart,Thank you for the review. We are glad to here that you were able to enjoy a peaceful getaway at our property. Kind Regards,Sharayah Coney,Guest Services

10/10 Fremragende

Trudy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a really nice hotel and the staff are excellent. Thoroughly enjoyed our stay.
Overnattede 2 nætter i januar 2024
Svar fra Jacob den 20. jan. 2024
Hi Trudy,We are glad to hear that our staff helped to make your stay exceptional. Thank you for taking the time to leave an excellent review.Sincerely,Jacob Bojey,Guest Services Manager

10/10 Fremragende

Nick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Sharayah C den 14. jan. 2024
Hi Nick,We hope that you enjoyed your stay with us and we can continue to give you exceptional service. Sincerely,Sharayah Coney,Guest Services

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice stay! With the most beautiful view of Salmon arm!
Overnattede 2 nætter i december 2023
Svar fra Sharayah C den 14. jan. 2024
Hi AnnaWe are glad to here that you enjoyed the view we have to offer at our property. Thank you for taking the time to share your review.Sincerely,Sharayah,Guest Services

10/10 Fremragende

Nathalie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely gorgeous.
Overnattede 1 nat i december 2023
Svar fra Sharayah C den 14. jan. 2024
Hi Nathalie,We are glad to see that you enjoyed your stay with us. Thank you for the review and we hope to see you again soon.Sincerely,Sharayah Coney,Guest Services

10/10 Fremragende

Samantha

Overnattede 2 nætter i december 2023
Svar fra Sharayah C den 14. jan. 2024
Hi Samantha,We hope that you enjoyed your stay and continue to choose us for your future trips to Salmon Arm. Thank you for the excellent review.Sincerely,Sharayah Coney,Guest Services

10/10 Fremragende

Samantha, Kamloops

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

4/10 Dårligt

BRIAN W

Synes godt om: Rengøring
Synes ikke om: Service og personale
Brutal. Had to call down 3 times because of Christmas party DJ’s, kids and myself couldn’t sleep. I get it people are having fun but when travelling and paying the same price as when we stay at the Fairmont in Banff, this seems wrong. Loud till close till midnight from music then stomping all over the place and woken up by 5 am. It’s just disappointing when paying that kind of money for a supposedly nice hotel. Last stay was great, short of room condition. May as well save your money and book at a more reasonably priced hotel because no one there cared about the legitimate concerns.
Svar fra Jacob den 23. dec. 2023
Thank you for taking the time to tell us about your experience during your stay. I am very sorry to hear that your stay did not meet your expectations. We strive To provide our guests with a high level of service and I apologize that we fell short of that.I hope we will have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Jacob BojeyGuest Services Manager

10/10 Fremragende

Josh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Sharayah Coney den 19. dec. 2023
Hi Josh,Thank you for leaving an excellent review and we are happy that you enjoyed your time here. Thank you for choosing the Prestige Harbourfront Resort Inn Salmon Arm!Kind Regards,Sharayah, Guest Services

8/10 Udmærket

Kerrie

Overnattede 1 nat i december 2023
Svar fra Sharayah Coney den 14. jan. 2024
Hi Kerrie,We are glad to hear that you had a pleasant stay. Thank you for taking the time to review our property.Sincerely,Sharayah Coney,Guest Services