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Dream Apartments Adelphi Wharf

4.0-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

5,4 ud af 10.

Populære faciliteter

  • Køkken
  • Vaskemaskine
  • Tørretumbler
  • Kæledyrsvenligt
  • Gratis Wi-Fi
  • Døgnåben reception

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 11 ud af 11 værelser

Indlæs alle billeder af Standard-studiolejlighed

Fladskærms-tv

Standard-studiolejlighed

  • 37 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 dobbeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Executive-studiolejlighed - balkon

Interiør

Executive-studiolejlighed - balkon

  • 39 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 dobbeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Standardlejlighed

Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Standardlejlighed

  • 45 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 dobbeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Lejlighed - 1 soveværelse - balkon

Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Lejlighed - 1 soveværelse - balkon

  • Byudsigt
  • 47 m²
  • 1 soveværelse
  • Plads til 2 personer
  • 1 dobbeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Premier-penthouselejlighed - 1 soveværelse

Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Premier-penthouselejlighed - 1 soveværelse

  • Byudsigt
  • 50 m²
  • 1 soveværelse
  • Plads til 3 personer
  • 1 dobbeltseng og 1 enkeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Standardlejlighed - 2 soveværelser

Standardlejlighed - 2 soveværelser | Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Standardlejlighed - 2 soveværelser

  • Byudsigt
  • 85 m²
  • 2 soveværelser
  • Plads til 4 personer
  • 2 dobbeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Lejlighed - 2 soveværelser - balkon

Fladskærms-tv

Lejlighed - 2 soveværelser - balkon

  • Byudsigt
  • 90 m²
  • 2 soveværelser
  • Plads til 6 personer
  • 2 dobbeltsenge og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi

Indlæs alle billeder af Premium-dupleks - 2 soveværelser

Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Premium-dupleks - 2 soveværelser

  • Flodudsigt
  • 95 m²
  • 2 soveværelser
  • Plads til 4 personer
  • 2 dobbeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Premium-penthouselejlighed - 2 soveværelser - balkon - udsigt til flod

Premium-penthouselejlighed - 2 soveværelser - balkon - udsigt til flod | Premium-sengetøj, skrivebord, arbejdsområde til bærbare computere

Premium-penthouselejlighed - 2 soveværelser - balkon - udsigt til flod

  • Flodudsigt
  • 95 m²
  • 2 soveværelser
  • Plads til 6 personer
  • 2 dobbeltsenge og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi

Indlæs alle billeder af Lejlighed - 3 soveværelser - udsigt til flod

Fladskærms-tv

Lejlighed - 3 soveværelser - udsigt til flod

  • Flodudsigt
  • 99 m²
  • 3 soveværelser
  • Plads til 6 personer
  • 3 dobbeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Exclusive-lejlighed - 3 soveværelser - balkon - udsigt til flod

Exclusive-lejlighed - 3 soveværelser - balkon - udsigt til flod | Spiseområde

Exclusive-lejlighed - 3 soveværelser - balkon - udsigt til flod

  • Flodudsigt
  • 99 m²
  • 3 soveværelser
  • Plads til 6 personer
  • 3 dobbeltsenge
  • Gratis Wi-Fi

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Prisen er 754 kr.
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Om området

Dream Apartments Adelphi Wharf befinder sig i Blackfriars – et område i Salford, der ligger tæt på en metrostation. Deansgate og Canal Street er begge et besøg værd, hvis shopping står på agendaen. Er du mere interesseret i stedets natur, kan du med fordel besøge Piccadilly Gardens og Heaton-parken. Ser du frem til et event eller en sportbegivenhed under dit ophold? Se, hvad Old Trafford eller AO Arena har på programmet. Besøg vores rejseguide til Salford
Vis flere lejligheder i Salford
Kort
Adelphi Wharf, 11 Adelphi Street, Salford, Salford, England, M3 6JN

Hvad ligger i nærheden?

  • En rød murbygning med dekorative søjler og en stor buegang.
    University of Salford
    1 min. gang - 0.2 km
  • En bygnings facade med søjler, en midterbue og inskriptionen "THE PLAY MIRRORS LIFE".
    Manchester Opera House
    15 min. gang - 1.3 km
  • En lys restaurant kaldet 'revolution' med udendørs siddepladser og en kanal nedenunder.
    Deansgate
    17 min. gang - 1.4 km
  • En byplads med et cirkulært monument med indgraverede navne, omgivet af moderne bygninger og en sporvogn.
    Manchester Central Convention Complex
    20 min. gang - 1.7 km
  • Indgangen til Manchester Arena med glasdøre og skiltning.
    AO Arena
    4 min. kørsel - 1.7 km

Sådan kommer du rundt

  • Exchange Square Sporvognsstation - 3 min. kørsel
  • Salford Central Station - 12 min. gang
  • Manchester Lufthavn (MAN) - 25 min. kørsel

Restauranter

  • The Old Fire Station Bakery & Brewery
    11 min. gang
  • Joule Craft Beer Shop & Tasting Room
    11 min. gang
  • Atmosphere Kitchen
    11 min. gang
  • Mocha Parade
    9 min. gang
  • Local Black Friars
    12 min. gang

Om overnatningsstedet

Dream Apartments Adelphi Wharf

  • Lejlighed med eksklusiv profil i nærheden af Old Trafford
  • Tæt ved Deansgate og AO Arena ligger Dream Apartments Adelphi Wharf, der har masser at byde på. Gæster kan nyde godt af gratis Wi-Fi på værelset.
  • Du kan desuden drage fordel af følgende under dit ophold:
    • Bagageopbevaring, røgfrie områder og en døgnåben reception
    • Concierge-tjenester
  • Værelsesfaciliteter
  • Alle værelser hos Dream Apartments Adelphi Wharf har komfortable faciliteter som premium-sengetøj og arbejdsområder med plads til en bærbar computer plus ekstra fordele som separate siddeområder og separate spiseområder.
  • Andre faciliteter inkluderer:
    • Brusere og gratis toiletartikler
    • Fladskærms-tv med digitale kanaler
    • Garderobe eller klædeskab, separat siddeområde og separat spiseområde

Lignende overnatningssteder

Egyptiske bomuldslagner, premium-sengetøj, Select Comfort-senge
The Ainscow Hotel
Salford
  • Gratis Wi-Fi
  • Morgenmad tilbydes
  • Mulighed for parkering
  • Bar
8.2 ud af 10, Alletiders, 1.000 anmeldelser
Prisen er 420 kr.
inkluderer skatter og gebyrer
23. aug. - 24. aug.
The Ainscow Hotel
Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt i lejligheden: gratis Wi-Fi

Parkering og transport

  • Mulighed for parkering på stedet efter anmodning

Køkken

  • Elkedel

Soveværelser

  • Premium-sengelinned

Badeværelse

  • Bruser
  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Sæbe
  • Toiletpapir

Opholdsområder

  • Separat siddeområde
  • Separat spiseområde

Underholdning

  • Fladskærms-tv med digitale kanaler

Tøjvask

  • Vaskemaskine/tørretumbler
  • Vaskemiddel

Arbejdsområder

  • Arbejdsområde til bærbar computer

Komfort

  • Varme

Kæledyr

  • Kæledyrsvenligt
  • Kæledyr overnatter gratis

Hjælp til personer med et handicap

  • Ingen elevator
  • Røgfrit overnatningssted

Service og tjenester

  • Bagageopbevaring
  • Concierge-tjenester
  • Døgnåben reception
  • Strygejern/strygebræt

Områdets højdepunkter

  • Tæt på en metrostation
  • Tæt på et hospital
  • Tæt på et kurbad eller en spa
  • Tæt på et shoppingoutlet

Sikkerhedsforanstaltninger

  • Kuliltedetektor ikke angivet (værten har ikke angivet, om der er en kuliltedetektor på overnatningsstedet – medbring eventuelt en bærbar detektor)
  • Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
  • Førstehjælpskasse
  • Sikkerhedssystem
  • Vinduesgitter
  • Brandslukker

Generelt

  • Lydisolering

Politikker

Indtjekning

Indtjekning fra kl. 16.00 til når som helst
Tidlig indtjekning afhænger af tilgængelighed
Tidlig indtjekning er mulig mod et gebyr
Mulighed for kontaktløs indtjekning
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 10.00
Mulighed for kontaktløs udtjekning
Sen udtjekning afhænger af tilgængelighed
Der opkræves et tillægsgebyr for sen udtjekning

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr overnatter gratis
Servicedyr er tilladt, og der opkræves ikke gebyrer

Børn og ekstra senge

Børn er velkomne

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Depositum: GBP 100 pr. enhed, pr. ophold

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Valgfrie tjenester

  • Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
  • Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Gæster skal kontakte overnatningsstedet på forhånd for at reservere parkering på stedet
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, sikkerhedsalarm, førstehjælpskasse og vinduesikring
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer

Ofte stillede spørgsmål

Er Dream Apartments Adelphi Wharf et kæledyrsvenligt overnatningssted?

Ja, kæledyr er tilladt på dette overnatningssted.

Hvornår er indtjekning på Dream Apartments Adelphi Wharf?

Indtjekning fra kl. 16.00 til når som helst. Der pålægges et gebyr for tidlig indtjekning (afhænger af tilgængelighed).

Hvornår er udtjekning på Dream Apartments Adelphi Wharf?

Udtjekning er kl. 10.00. Sen udtjekning er mulig mod et gebyr (afhænger af tilgængelighed).

Hvor ligger Dream Apartments Adelphi Wharf?

Dette lejlighedskompleks ligger i Blackfriars, kun 2 km fra University of Salford, AO Arena og Deansgate. Derudover ligger Old Trafford 3,7 km derfra. Du kan desuden gå til Exchange Square Sporvognsstation på 23 minutter og Market Street Station på 25 minutter.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af Dream Apartments Adelphi Wharf

5,4

6,6

Rengøring

5,4

Faciliteter

2,8

Service og personale

6,0

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 9 af i alt 39 anmeldelser
Bedømmelse på 8 − Udmærket. 5 af i alt 39 anmeldelser
Bedømmelse på 6 − Okay. 5 af i alt 39 anmeldelser
Bedømmelse på 4 − Dårligt. 5 af i alt 39 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 39 anmeldelser

Anmeldelser

Verificeret

2/10 Bundkarakter

Tafara

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
I stayed at Drea
Overnattede 1 nat i januar 2021
Verificeret

6/10 Okay

Keith

Synes ikke om: Værelsets komfort, kommunikation

Needs some love

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
Overnattede 2 nætter i oktober 2022
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort, kommunikation

Not fit for habitation!

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
Overnattede 2 nætter i november 2022
Verificeret

4/10 Ringe

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort, kommunikation

NO

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Overnattede 1 nat i august 2022
Verificeret

2/10 Bundkarakter

Ebenezer

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
Overnattede 2 nætter i august 2022
Verificeret

4/10 Ringe

Leon

Synes ikke om: Rengøring

More Disappointment than Dream

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Cutlery Drawer
Crockery for two
Glassware for two
Utensils
Overnattede 1 nat i april 2022
Verificeret

6/10 Okay

Howard

Synes godt om: Rengøring
Synes ikke om: Kommunikation
Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Overnattede 2 nætter i december 2021
Verificeret

6/10 Okay

Laura

Synes godt om: Kommunikation
Synes ikke om: Rengøring

Poor housekeeping

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Overnattede 1 nat i november 2021
Verificeret

8/10 Godt

Armaan

Synes godt om: Rengøring, faciliteter
Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Overnattede 1 nat i november 2021
Verificeret

2/10 Bundkarakter

Virginia

Synes ikke om: Rengøring, værelsets komfort, kommunikation

DO NOT STAY HERE!

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
Overnattede 2 nætter i november 2021
Verificeret

4/10 Ringe

Verificeret rejsende

Synes ikke om: Kommunikation

Good apartment but customer service lets it down

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
Overnattede 1 nat i november 2021
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Værelsets komfort, kommunikation

Don't stay here.....

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
Overnattede 1 nat i november 2021
Verificeret

10/10 Fremragende

Gareth

Synes godt om: Rengøring, værelsets komfort

Fantastic apartment, tricky to locate initially

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Overnattede 3 nætter i september 2021
Verificeret

2/10 Bundkarakter

Ruby

Synes godt om: Værelsets komfort
Synes ikke om: Kommunikation

Poor

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Overnattede 2 nætter i september 2021
Verificeret

2/10 Bundkarakter

Joyce

Synes ikke om: Kommunikation

Wrong accommodation.

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
Room 309
Overnattede 1 nat i september 2021
Verificeret

8/10 Godt

Andrew

Synes godt om: Rengøring, værelsets komfort, kommunikation

Staying again

Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Overnattede 4 nætter i september 2021
Verificeret

8/10 Godt

Mahmudun

Synes godt om: Rengøring, værelsets komfort, kommunikation

Nice accommodation..

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Overnattede 3 nætter i august 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort, kommunikation

Really nice room

We stayed in one there balcony room really nice decor, good price also!
Overnattede 1 nat i august 2021
Verificeret

2/10 Bundkarakter

Mohammed

Synes ikke om: Rengøring, kommunikation

Poor service

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
Dirty dishwasher
Overnattede 2 nætter i august 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort

No information on our booked stya being used by TV

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
Overnattede 1 nat i august 2021
Verificeret

4/10 Ringe

Steve

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort, kommunikation

Very unsatisfactory, unhelpful staff!!

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
Overnattede 1 nat i juni 2021
Verificeret

10/10 Fremragende

Nazar

Synes godt om: Rengøring, værelsets komfort, kommunikation

Strongly recommended

The apartment is very spacious, comfortable and clean with a beautiful river view. The staff are helpful and we really enjoyed our two night family stay.
Overnattede 2 nætter i juni 2021
Verificeret

2/10 Bundkarakter

Christopher

Synes ikke om: Rengøring, kommunikation

Absolutely substandard.

The check in time was set for 3pm. In arrival we were told they had technical problems and we would not be able to check in until 5pm. We came back at 5pm to find around 20 people all trying to book in a the same time. When we final got a turn to book in we were told the cleaner had broken her arm and our room was claan but the bed had not been made. When we got to our room we found that there was no light bulbs in most of the light fittings. The room did not look like it had been cleaned we had to make the bed ourselves. No towles, soap, toilet roll etc..... first and last stay here. Im going to be demanding my money back.
Overnattede 1 nat i juni 2021
Verificeret

2/10 Bundkarakter

Femi-olivia

Synes ikke om: Rengøring, værelsets komfort, kommunikation

Racist

I was racially abused and wasn’t allowed to stay, I also wasn’t allowed a refund and a reason why
Overnattede 1 nat i maj 2021
Verificeret

10/10 Fremragende

Lucy

Synes godt om: Rengøring, kommunikation
Really good stay lovely apartment however could t close the window and therefore it was cold and interrupted sleep
Overnattede 1 nat i maj 2021