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Anmeldelser af Copthorne Hotel Manchester Salford Quays

4 out of 5
Copthorne Hotel Manchester Salford Quays
Clippers Quay, Salford Quays, Salford, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 389 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 351 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 150 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 69 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 47 af i alt 1006 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Lars

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 19. maj 2024
Hi Lars,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

6/10 Okay

Kasper

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Jævn.
TV virkede ikke og de ville lave det mens vi var der. Gamle værelser og slidt hotel.
Overnattede 3 nætter i marts 2023

6/10 Okay

Ole

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra fm den 13. nov. 2022
Dear Ole, Thank you for your feedback on your recent visit to Copthorne Manchester. Fanny MangonzoAssistant Manager

6/10 Okay

Ole

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Billigenheden er fin . Hotellet er slidt og mangler en del vedligehold
Overnattede 2 nætter i april 2022
Svar fra Alba Varea Cosin den 18. apr. 2022
Dear Ole, Thank you for taking the time to tell us about your experience at Copthorne Hotel Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to inform you that we are currently finalising a number of replacement and refurbishment programs which will address all areas, including our rooms and entrance and upgrade our overall presentation and amenities as the year progresses. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Alba Varea Cosin Front Office Manager

6/10 Okay

Jan

Rejste med familie
Synes ikke om: Rengøring
Overnattede 7 nætter i marts 2022
Svar fra Chris den 22. mar. 2022
Dear Jan, Thank you for your rating after your recent stay with us at the Copthorne Manchester. We sincerely appreciate you taking the time to rate your stay. We are sorry you were not able to give us more detailed feedback to help us improve our offer or services. We hope to welcome you back in the near future. Kind Regards, Chris Thomson | General Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2022
Svar fra Chris den 4. mar. 2022
Thank you for your rating after your recent stay with us at the Copthorne Manchester. We sincerely appreciate you taking the time to rate your stay. We are sorry you were not able to give us more detailed feedback to help us improve our offer or services. We hope to welcome you back in the near future. Kind Regards, Chris Thomson | General Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020
Svar fra Chris den 30. sep. 2020
Thank you for your feedback on your recent visit to Copthorne Manchester. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager

8/10 Udmærket

Jens Møller

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udmærket hotel i mellemklassen
Godt hotel - lidt slidt men gode værelser. God beliggenhed tæt på Old Trafford, hvis man skal på fodboldtur. Flot morgenbuffet, som er pengene værd.
Overnattede 1 nat i februar 2020
Svar fra chris den 28. feb. 2020
Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly on our location alongside the Quays close to Old Trafford. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your next visit to Manchester. Kind Regards, Chris Thomson | Operations Manager

6/10 Okay

Michael

Forretningsrejsende
Synes ikke om: Rengøring
jævnt hotel
Ok - men jævnt hotel. Pris stod ikke mål med niveauet på hotellet
Overnattede 2 nætter i september 2019
Svar fra Trevor den 11. okt. 2019
Dear Michael, Thank you for taking the time to submit a positive response after your recent stay with us. We sincerely appreciate your feedback and we trust that you enjoyed your stay with us. Trevor Vels | General Manager

8/10 Udmærket

Samantha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location is fab, out of hustle and bustle but walkable to city centre
Overnattede 2 nætter i maj 2024
Svar fra Ken Ellington den 27. maj 2024
Dear Samantha,Thank you for your wonderful review . I am glad that you found the hotel's location is perfect for you.We look forward to welcoming you back in the near future.Kind regards,Ken Ellington General Manager

8/10 Udmærket

Danny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 26. maj 2024
Dear Danny,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.We all hope to have the opportunity to welcome you back in the near future.Kind regards,Ken Ellington General Manager

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 1 nat i april 2024
Svar fra Ken Ellington den 26. maj 2024
Dear Ian,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.Kind regards,Ken Ellington General Manager

8/10 Udmærket

Nicola

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel lobby was lovely, bar was nice, friendly staff. Room was very dated, slightly shabby but spacious, bed was very comfortable, shower was good but again very dated, we personally think both bathroom & bedroom needs air con. Overall we would stay here again as everything we needed was in close proximity within walkinging distance, metro service & motorways.
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 20. maj 2024
Hi Nicola,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Ken Ellington General Manager

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brilliant hotel very friendly service great room great view will definitely go back
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 20. maj 2024
Dear Chris,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Ken Ellington General Manager

8/10 Udmærket

Lindsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice stay
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 19. maj 2024
Hi Lindsey,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

8/10 Udmærket

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing specific. Generally satisfactory. No complaints.
Overnattede 1 nat i maj 2024
Svar fra Ken Ellington den 19. maj 2024
Hi Adrian,Thank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

6/10 Okay

Sandra

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel needs updating, no air conditioning in the room and the furniture was worn and looked tired. The shower next door was very loud made high pitch noise thought it was the fire alarm at first. I wouldn’t say it is a 4 star hotel I wouldn’t even say it was 3 star!
Overnattede 1 nat i maj 2024
Svar fra Hassan Nazeim den 6. maj 2024
Dear Ms. Sandra,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Hassan NazeimFront office Manager

8/10 Udmærket

Neil

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for the night for proximity to Old Trafford. Very easy 15 min walk to/from stadium. Rooms got everything you need. Good breakfast. Plenty car parking which is free.
Overnattede 1 nat i april 2024
Svar fra Raj Singh den 28. apr. 2024
Hi Neil,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 Okay

Peter

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very tired decor/furniture in rooms
Overnattede 1 nat i april 2024

10/10 Fremragende

Ursula

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staff very friendly and helpful. Room was very clean and comfortable, though a little dated for the price.
Overnattede 1 nat i februar 2024
Svar fra Raj Singh den 13. apr. 2024
Dear UrsulaThank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SinghGeneral Manager

8/10 Udmærket

Denise

Synes godt om: Service og personale
Needs updating, decor and furniture a little tired.
Overnattede 1 nat i april 2024
Svar fra Raj Singh den 13. apr. 2024
Dear Denise,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Udmærket

Adedotun, Ashtead

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dinning area was small. Hot water ran out in the hot water dispenser. A lady had to come out with a bucket of hot water and pour it in. I was abit taken aback by that.
Overnattede 1 nat i marts 2024

6/10 Okay

Lorraine

Overnattede 6 nætter i marts 2024
Svar fra Raj Singh den 6. apr. 2024
Hi Lorraine,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 Fremragende

Holly-Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely quiet stay! Parking was easy to get to. Lovely comfy beds for a great night sleep.
Overnattede 1 nat i marts 2024
Svar fra Raj Singh den 29. mar. 2024
Hi Holly-Anne,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

4/10 Dårligt

Balbinder, Sully, Penarth

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Shower didn’t work and the cold tap didn’t work in bath.
Overnattede 1 nat i marts 2024
Svar fra Raj Singh den 29. mar. 2024
Dear Balbinder,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 Okay

Alison

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel decor is quite old (looks as though it hasn't been refurbished since the 1980s); bathroom extractor fans don't work - clearly a known issue as they have signs reminding guests to keep the doors closed so the steam doesn't trigger the fire alarm) Restaurant menu is limited - same options available in the bar, I would have liked to see a fish option (not just meat & vegetarian dishes(
Overnattede 1 nat i marts 2024
Svar fra Raj Singh den 26. mar. 2024
Dear Alison,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Udmærket

Shaun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel for the price Great view from room
Overnattede 1 nat i marts 2024
Svar fra Raj den 2. apr. 2024
Dear Mr. Shaun,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Fremragende

Alicita

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Small,cozy, close to old Trafford. Great breakfast and close to transportation
Overnattede 4 nætter i marts 2024
Svar fra Raj Singh den 18. mar. 2024
Dear Ms.Alicita,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Fremragende

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great transport links, nice staff and a good breakfast. All very reasonably priced. Recommended.
Overnattede 2 nætter i marts 2024

6/10 Okay

Robin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

ryan

Overnattede 2 nætter i marts 2024

6/10 Okay

Richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Tired bedrooms; tepid showers.
The hotel is in a good location in Salford Quays overlooking the water and close to a Metrolink station but the bedrooms, particularly the bathrooms, are tired. In both my room and my brother’s room, the thermostatic temperature controls were not working properly on the showers so only tepid water was available.
Overnattede 2 nætter i februar 2024

6/10 Okay

carol

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel needs refurbishing. Staff very friendly
Overnattede 1 nat i februar 2024
Svar fra Raj Singh den 25. feb. 2024
Hi Carol,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 Okay

richard

Rejste med partner
Synes godt om: Rengøring, service og personale
This was an interesting area of Manchester over all and we enjoyed being able to comfortably walk to other areas of the Quay's. However, the hotel itself was a little shabby,certainly in need of an update in the rooms. The bar area was small and expensive with the constant annoying supermarket noise playing in the background. The parking was an added expense but convenient. Staff were friendly and helpful.
Overnattede 1 nat i februar 2024
Svar fra Raj Singh den 22. feb. 2024
Hi richard,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Dårligt

Balbinder, Sully, Penarth

Synes ikke om: Service og personale
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Julie

Overnattede 1 nat i februar 2024
Svar fra Sam kenny den 22. feb. 2024
Hi Julie,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Forfærdeligt

Muhammad

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad experience! Not staying here again
One of the worst experiences I’ve had as a frequent traveler, the website shows the new rooms however I was given a very old out dated room where the wash basin didn’t have a mixer, had two separate hot and cold taps and I’d either burn my hands or freeze my hands after using the taps. The bedrooms very very outdated, breakfast was very average for the price I paid. After I requested a room change the management did not followup and eventually I had to book another room in a different hotel with no refund. No shampoo or body wash provided.. Over all a bad experience not staying here again.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Karen

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Raj Singh den 21. feb. 2024
Hi guest,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Forfærdeligt

Alex

Synes godt om: Rengøring
Synes ikke om: Service og personale
Awful Stay
Stayed here in the past and had a good experience, but this was different. The receptionist on check in was downright rude and unpleasant, making us feel very unwelcome. The room was clean, but the bathroom was dated. The shower only had one temperature- scolding hot- and the dial to change it was broken. Service in the bar was nice, but the food was terrible.
Overnattede 1 nat i februar 2024

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
OK but could use an update
Hotel was ok - a bit dated and could do with updating. Mattress not terribly comfortable and shower was a bit old-fashioned. We waited in the bar for someone to serve us, but despite ringing the bell noone turned up so we gave up. On the positive side, location was great - very handy for Media City and tram into the city. No problems parking and easily accessible from the motorway.
Overnattede 1 nat i februar 2024

6/10 Okay

Lynn

Synes godt om: Rengøring, service og personale, værelsets komfort
Ideal for what we beeded
It was ideal for what we needed we were there from 5pm till 10am so we could watch a gig in the O2 Victoria Warehouse
Overnattede 1 nat i februar 2024

10/10 Fremragende

Callum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great, we weren’t originally meant to stay here but were pleasantly surprised with the last minute availability. The staff were lovely too
Overnattede 2 nætter i februar 2024

6/10 Okay

Geoff

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel was in a good location for transport links into Manchester and Salford Quays.Staff were friendly and the service was great.However the room was dated and the furniture was shabby.
Overnattede 2 nætter i februar 2024
Svar fra Raj Singh den 13. feb. 2024
Hi Geoff,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The corridor and my room had a very distinct smell of damp. There was also a leak under the sink in the bathroom which meant I had to leave towels on the floor. On checkout the receptionist didn't ask if I enjoyed my stay. I don't feel this hotel deserves it's 4 star status at all.
Overnattede 2 nætter i februar 2024
Svar fra Raj Singh den 13. feb. 2024
Dear guest,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 Okay

Andrew

For a 4* hotel, my room did not match my expectations. Curtains did not close properly, missing some curtain rings. The desk chair desperately needed re stuffing or replacing. Could only find 2 sockets. Cracked tiles in the bathroom, with others coming off the wall. Cold sink tap that needed extreme pressure to turn off. I can’t imagine when this room was last refurbished , the carpets & furniture looked very tired. Bed was very comfortable & staff very friendly.
Overnattede 3 nætter i februar 2024
Svar fra Raj Singh den 13. feb. 2024
Dear Andrew,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Udmærket

John

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
enjoyed our stay - near Manchester media city
Overnattede 1 nat i februar 2024
Svar fra Raj Singh den 9. feb. 2024
Hi John,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
The Hotel is very conveniently situated for the local tram services. The room was very clean with a comfortable bed (pillows were a little thin though). A great choice of items was available at breakfast. Will defintely stay here again.
Overnattede 3 nætter i januar 2024
Svar fra Raj Singh den 9. feb. 2024
Dear Ian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

8/10 Udmærket

Angus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good price for money
Overnattede 1 nat i januar 2024
Svar fra Raj Singh den 9. feb. 2024
Hi Angus,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Fremragende

Teres

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant
My husband and I have had the most wonderful stay! The hotel was beautiful! The pictures don’t do it full credit. On the way to Manchester from Devon I was notified of a new job. As it’s in a college there was a lot of paperwork. As I didn’t have a printer, I went to reception & explained to Sam. He was so kind! He printed out the paperwork for me, stapled it together & when u went to thank him, I explained I was nervous about the job, he gave me the most supportive advice. The staff were all fantastic but I have to say in the time we spent, Sam was an absolute credit to the hotel! We used all the services & all the staff were great but Sam has a little place in my heart now. We will absolutely return. We had a room overlooking the Salford quays, it was all absolutely fantastic. Best place we’ve stayed in years. Gorgeous place, ideal area. Staff are outstanding ( especially Sam) had the best time.
Overnattede 3 nætter i februar 2024
Svar fra Raj Singh den 9. feb. 2024
Dear guestThank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with Sam and he was delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Fremragende

Maureen, Carlisle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly, welcoming staff, efficient and speedy check-in.
Overnattede 1 nat i februar 2024
Svar fra Raj Singh den 9. feb. 2024
Hi Maureen,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager