Hoteller i Salem

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Very charming hotel! A great location and amazing price. We definitely want to stay next time we’re driving through town!"

"Great customer service, food and the property was very clean. The pool was out of service."

"I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again."

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"A very standard hotel. But Nice, clean and friendly staff. "

"Clean room and spaces, and excellent, quiet in room a/c. We needed a room spur of the moment for a grad party nearby and the Baymont Inn and Suites was perfect for the 4 of us. The coffee and breakfast got the spot in the morning. Thank you!"

"Overall, we had a good stay at The Stella Hotel for three nights. The hotel itself is beautiful, the room was clean, and the location is excellent. It’s within walking distance of several restaurants, and being directly across from an ice cream shop made it easy to grab dessert every evening. Parking was also convenient. The front desk experience at check-in was a bit disappointing. The young woman workin was not very welcoming or engaging. Had headphones in, and at one point we had to wave just...

"Excellent place to stay, very clean, quiet and perfect location."

"Clean"

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

"Kunne få et rygerværelse til min mand!!! Mangler en elevator, men jeg tager bare et trin ad gangen, når det går nedad fra 1. sal til stuen. I nærheden af min søster's bopæl og har booket det igen for 4 dage!!! Glæder mig til at komme igen imorgen (10/10)!!! God morgenmad!!!"

"Good"

"The breakfast was good and the hotel was okay but i have been charged twice for the room $400. I explained this to the employee at the front desk and he said i was wrong and did nothing so now i have to figure out how to get my money back"

"The bed was hard as a rock, there were many weird stains on the pillow cases and the tub. The pillows were extremely flimsy and flat and there were many patch holes in the wall."

"Clean room (needs different toilet seat), convenient parking, helpful staff and good location to baseball diamonds in Lake Geneva."