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Anmeldelser af Hampton Inn & Suites Salem, OR

2.5 out of 5
Hampton Inn & Suites Salem, OR
510 Hawthorne Ave Se, Salem, OR

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 781 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 165 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1003 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tuan, PORTLAND

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and convenient
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Liked the pool and breakfast.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Peggy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Shelby

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Rude reception staff. Zero stars.
Overnattede 2 nætter i maj 2024
Svar fra Dave P den 15. maj 2024
Shelby- Thank you for staying with us in Salem. We greatly appreciate your feedback. I'm so sorry about your experience. We fell well short of the high expectations that we have to provide excellent service. It's disappointing that we let you down and certainly didn't deliver consistent with our reputation during your visit. Hope you'll give us the chance to win back your confidence in us.Dave PappasGeneral Manager

10/10 Fremragende

Natalia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is very friendly, check in was quick. Good location. Comfortable mattress is important for me. Clean linen no bad smells. Recommend for weekend trip👌
Overnattede 1 nat i maj 2024

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our check in was a long line that Sonnie the front desk person was handling with professionalism not seen at many hotels. My wife and myself agreed that when she is a true credit to your hotel.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Anna, Independence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love staying here
Overnattede 1 nat i april 2024

4/10 Dårligt

Sherman

Rejste med familie
Synes ikke om: Rengøring
Well the room was ok! As far as the sofa bed it was another thing. Not clean period. Crumbs underneath as well as an in and out French fries empty container with an empty water bottle underneath sofa. Also when I opened up the bed a huge spider came out and couldn’t catch it. Had to change rooms which took a few hours to do. It was a horrible experience until we were finally able to solve us getting another room after 3am.
Overnattede 1 nat i april 2024
Svar fra Dave P den 2. maj 2024
Sherman- Thank you for taking my call. I'm so sorry about your experience. We certainly fell well short of high standards and didn't live up to our reputation during your stay. It's disappointing that we let you down. Thanks for being willing to give us another opportunity to win back your confidence in us.Dave PappasGeneral Manager

10/10 Fremragende

Erica

Overnattede 1 nat i maj 2024

10/10 Fremragende

Michaele

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was helpful and pleasant. The room was clean and everything worked.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Kehar

Rejste med familie og småbørn
We booked last minute and showed up at 1am for our check in and the staff was extremely accommodating. We called ahead and told them we would be late and they were fine with it.
Overnattede 1 nat i april 2024

8/10 Udmærket

Tim

Overnattede 1 nat i april 2024

6/10 Okay

Pamela

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Room is nice. Wasn’t impressed with kids running everywhere in the Lobby and a lot of loud adults. Then 2 kids start banging on my room door immediately after I got there. Turns out it was a traveling sports team of kids and parents staying here. Loud
Overnattede 1 nat i april 2024

10/10 Fremragende

Shellie, Bend

Overnattede 1 nat i april 2024

4/10 Dårligt

Michael g

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Property was fantastic unfortunately, my television was stuck on one channel too late at night to have anybody come work on it and my refrigerator also not working. Nothing like Luke warm water in the morning.
Overnattede 1 nat i april 2024

10/10 Fremragende

Katie

Rejste med familie og småbørn
We had a wonderful stay! The staff was absolutely amazing to us. Thank you for everything.
Overnattede 1 nat i april 2024

10/10 Fremragende

Cody

Overnattede 1 nat i april 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly, helpful staff.
Overnattede 1 nat i april 2024

10/10 Fremragende

Melinda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet and family friendly.
Overnattede 1 nat i april 2024

10/10 Fremragende

Donovan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s was ok , nothing to complain about .
Overnattede 2 nætter i april 2024

8/10 Udmærket

Michael

Overnattede 1 nat i april 2024

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access from freeway. Not much to walk to, but quiet locale. Salem a great place to live, not much for tourists.
Overnattede 1 nat i april 2024

10/10 Fremragende

Matt

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean. Great breakfast. Only thing that we didn’t like was the bed. Was as hard as the floor. Other than that, great place
Overnattede 1 nat i april 2024

10/10 Fremragende

Shawn, Tacoma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in
Overnattede 1 nat i april 2024

10/10 Fremragende

Diego

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at service
Overnattede 1 nat i marts 2024

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk very helpful and friendly. Good breakfast.
Overnattede 1 nat i marts 2024

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bathroom faucet was leaking when in the "on" position.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Brian, Salem

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The quality and cleanliness of the rooms. Also Friendly and kind front desk associates! This is my favorite place to stay in Salem, Oregon.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Clayton Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk was great
Overnattede 1 nat i marts 2024

8/10 Udmærket

Alyssa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was clean and breakfast was great. Beds are very hard. For the price of the room I was anticipating better quality than a Motel 6 type bed. Also wasn't as quiet, not sure if it's because they put us in a joined room or not, but we could hear our neighbors and they tried to come in our room... so glad I put the lock out.
Overnattede 1 nat i marts 2024

6/10 Okay

Bonnie

Synes godt om: Rengøring, service og personale

10/10 Fremragende

Frances K.

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, friendly with a great breakfast!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Madison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and friendly desk staff. Rooms felt clean and looked good. We stayed on the second floor by the pool and the hallway was a bit humid but we didn’t feel anything in our room. 10/10 would stay here again.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Gabriela

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our floor and neighbors were loud at times and I could hear the people above us too. Overall nice hotel which includes breakfast, near our worksite and venue where our event was being held.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Deborah

Rejste med partner
My issue is with joining the Hilton rewards. This is then second time I have tried to complete the login information and it wouldn’t work. Once last year in California and again tonight in Oregon.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Debra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is clean and updated. Breakfast room is clean and cozy.
Overnattede 3 nætter i marts 2024

6/10 Okay

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Lynn A., Grants pass

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great here very friendly and accommodating the room was clean and fully stocked the breakfast was awesome I will definitely stay here again
Overnattede 1 nat i marts 2024

10/10 Fremragende

Daniel

Overnattede 1 nat i marts 2024

10/10 Fremragende

Janet, Medford

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great decor and design.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Tom

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What I liked...front desk help was excellent and friendly. Entire facility was clean. They didn't cut corners on little amenities in the room. They offered complimentary toiletries if you forgot them. The complimentary breakfast was VERY good. Actual oatmeal (not packages) quality fruit, eggs, waffles...Everything you might want. The furnishings were quality. Clean, smoothly functional dresser drawers. Well made. Built to last. What I didn’t love...the hvac unit was a bit noisy. The shower was clean and functional but worn. Time to replace. I will definitely look to stay at more Hampton Inns in the future.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Shaun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property seemed to be in a safe neighborhood. Presented itself well.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super good experience
The night counter staff was very friendly and professional. The hotel is very clean and tidy.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Elizabeth

Overnattede 1 nat i februar 2024

10/10 Fremragende

Danial

Overnattede 1 nat i februar 2024

4/10 Dårligt

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Pounding walking at 5 am
Totally sucked! The person above us has been pounding and walking around since 5am. Totally ridiculous!!!!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 1 nat i februar 2024