Hoteller nær Saint Regis Pond

"Was very appreciative that I could access my room after a long night of driving. The property manager was very helpful.."

"Only complaint no hot water !"

"Tv did not work. Gentleman came in And said they ordered ROKU but they were not there yet. In the hallway so many cobwebs and light fixture full of flies. Would never stay again. Not clean at all."

"Beautiful property on the lake. Check in was slow and they were behind schedule, which was frustrating. However, they gave us free breakfast vouchers, which helped. The restaurant was great, we ended up eating there twice. It’s also one of the only waterfront places to eat, as most of downtown isn’t waterfront. It’s a quick walk to downtown, but it’s hilly at points. It was nice to relax by the lake and watch the sunset, and enjoy the firepits at night. There’s also a cute ice cream place next...

"It was really bleh. I was in room 12, i paid extra for the jacuzzi tub and didn't even use it, it didn't look clean. The bathroom has a lower ceiling, if you're 6' and over chances are you dont fit in the shower. The amenities were bad. The carpet in the room should be removed. If anything ask for room 1 to 11. In 12 you are in a renovated garage, you have two rooms over your head and you are located in the center of a parking lot. I would not book again. The check in is all via texts so thats...

"No manager on sight"

"The room was okay and I didn’t see any stuff. "

"I have stayed at Hot Sara before and enjoyed it. This time, however, we were placed in the "annex" section. The room was terrible - we nicknamed it "the dungeon". Little tiny windows, bare bulb overhead lighting, inadequate bulb-type bedside lighting. We had a suite and it was the least luxurious thing I have ever stayed in. The shelf under the bathroom sink fell to the floor every time you tried to take a towel of the shelf! Add to that the fact that a wedding party booked the ballroom bar...

"I reserved a cabin, upon arrival they said the original reservation wasn’t available and I was given a room. Cleanliness was ok, no problems. Room had dark walls with only 3 low wattage bulbs in living area, couldn’t even see well enough to read. No access code given for wifi, and office was only open from 3 to 8. No way of asking anyone for password, so no wifi. Worst of all when trying to take a shower found no hot water at all. Waited until morning, still no hot water. Plus lawn was a foot...