Hoteller i Sagara

"Quite deceptive from the outside. The reception and restaurant also have a good look and feel but the rooms are unfortunately quite bad. Linens need to be changed desperately. The sofas and carpets are stained. The flooring is also stained quite badly in most parts of the room. We had to request for our room to be changed and thought the second one would be better but it was more or less the same and given we were only there for the night, didn't bother with anything else. The housekeeping also...

"Overall a very nice property and nice stay, helpful staff A few small improvement areas: breakfast can start by 7 or at least by 7:30 instead of 8 am, timing of water activities can be extended a little bit in the evening as per sunset timing, provide hand towels, height of towel rack in the bathroom should be lower"

"The staff is unbelievably helpfull and full of kind attention. Thank you all."