Hoteller nær Royal Oaks Country Club

"Horrible experience, we’ll never come back to this hotel anymore!!! first we had a lot of problems with the check in with the manager (Mathew), he was very rude and zero customer service. Then at the check out, my daughter forgot her gold necklace, she call 5 minutes after we left the hotel and we returned to get it. When we looked for it, wasn’t where she left it, we asked the cleaning lady and she said she didn’t see it. We talked to the front person and ask for the manager (Mathew) but he...

"Front desk staff Ruby made our stay more than welcoming❤️ "

"Super dejligt hotel, personalet er flinke og hjælpsomme, hotellet ligger godt "

"good place to stay in Houston"

"Friendly front desk staff "

"Everything was wonderful. Great stay and very clean rooms. We will definitely be staying here again. "

"Staff was very helpful I booked my first stay through expedia under the impression it was a handicap room, it was not. The lady at the front desk moved us right away. "

"Property was under construction. Furniture was as outdated. They gave us breakfast in a paper bag ( muffin, Apple and an egg sandwich). I forgot my toothbrush and they did not have any to provide so i had to order it from the CVS the next morning. Not a very pleasant experience. Staff were nice and helpful. "

"Not pet friendly as advertised on expedia"

"Fint hotel, dog blev vi prakket en taxa på, da vi skulle videre fra hotellet, som var noget dyrere. Vi blev spurgt, om vi ville have en taxa til lufthavnen (towncar) hvilket vi ikke ville (vi skulle til downtown og med bus). Vi bad istedet udtrykkeligt om en "regular cab". Da taxa ankommer, kan vi se, at der alligevel er bestilt en towncar, men da den er forsinket, og vi ikke har tid til at vente på en ny, tager vi den mod downtown, hvor vi skal videre med bus til New Orleans. Vi syntes prisen...

"The place was clean and tidy, the AC was effective, and staff was friendly and helpful. However, the shower was lukewarm or even cold and the mattress wasn't very comfortable. "

"Bueno ma verdad."

"I guess the only really upsetting part was no hot water but everything else was perfectly fine"

"Room was dirty and did not have pillows when we checked in."

"After payment was confirmed I was unable to check in due to an “audit” Ended sleeping in parking lot "

"The restaurant had good food. But the outside of the hotel was riddled with roaches and water bugs. No lie. I had roaches crawling on my car as I was leaving in the parking lot. And there were many roaches on the ground at night and during the day. I couldn’t even believe it. I seen a brown and white albino roach too."

"Great experience "

"Newly renovated"