Hoteller med pool i Round Lake Beach

"I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife."

"I didn't request my room to be cleaned and came back late afternoon.called down to the front desk and they came back up after there hours of operation and they cleaned it for us"

"Always go back here whenever we visit our Gurnee family"

"You have to tell them if you want your rooms cleaned. We asked twice and said we are not on the list. Front Desk was very nice and helpful."

"Even though there was some construction it was very clean and quite,"

"Breakfast was good and everything was clean"

"My family and I truly enjoyed our recent stay in the Junior Cabin Suite with a balcony. The accommodations provided everyone with plenty of personal space, and the room was both nice and clean. I especially want to commend Amar for his excellent customer service. He went above and beyond to ensure I was not double-charged for our rooms and made sure we had everything we needed throughout our stay. The entire staff was excellent, and we appreciated the flexible parking options. We would...