Hoteller i Rocky Top

"I don’t usually leave negative reviews, but I feel it’s important to share my experience. The room was extremely disappointing. There were spider webs all over the ceiling, making it obvious that the room hadn’t been properly cleaned in quite some time. The baseboards throughout the entire room were covered in dirt and dust, which only added to the feeling that cleanliness was not a priority. To make matters worse, there was no hot water, so taking a shower was not an option. The bed sheets...

"Every thing was wonderful! Jennifer R. Was awesome at check in so sweet and helpful! I was traveling with my 87 year old mom and Jennifer showed me where the coffee was for my mom and was so accommodating!! It was a great experience!!"

"Clean Room"

"It was a great, clean, affordable place to stay and I wouldn't hesitate to book there again."

"Clean room , staff friendly, liked the free popcorn in the lobby and the pool was nice"

"This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot."

"Overall great value. Staff were super friendly and accomodating. Only issue was that my bedsheet blanket had stains that were a bit unsightly. This was the only issue affecting my rating. All esle was great."

"I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

"Clean room, no hot breakfast"

"It was fine for 1 night"

"Rooms are clean Staff is helpful and pleasant There is ample space to hang out in the lobby or play cards at the eating area Its a very large main area The area is safe Lots of food areas and close to 75 to get moving in the morning"

"Clean room Breakfast"

"Everything about our stay was great!!!!! Relaxing and the staff was amazing!!!!! Can’t wait to come back again on our next trip!!!!"

"Great stay! Clean room"

"Muy buen servicio"

"The room was clean as expected, bed was comfortable so were the pillows , what needs to be improved the bath tub faucet leaking water , the bath room was very dark needs more lights , The room it self could be a bit brighter hard to see when packing or unpacking. Thanks for the opportunity to share our experience. John"

"Breakfast was great"

"Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...