Verificeret
10/10 Fremragende
SARAH
16. jan. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Great City Escape - Quiet and Relaxing
We went to Rocky Mountain House for a weekend getaway and desperately wanted to stay in anything but a hotel. I read previous reviews, some not so good, but I can absolutely say that those reviews are COMPLETELY FALSE. This cabin was absolutely adorable, very western themed and the bed was extremely comfortable. The amenities in the room were a mini fridge, microwave, stovetop, sink and dishes. Don't expect fine china if you're staying because the idea is that it's a cabin so you'll most likely have mason jar type glasses which really added to the atmosphere. The bathtub/shower combo was a deep tub so it was perfect for a relaxing bath and some wine in my mason jar glass :)
We did have some issues with checking in, and had to be moved to a different cabin a couple of times, and a small issue ordering food from the restaurant, however, the manager visited us at breakfast upon our check out, gave us a complimentary meal and invited us back for a complimentary night (which we will use and will stay more than one night for sure). Overall, probably one of the best customer service experiences I have ever had to date. They went above and beyond to make sure our stay was worthwhile. I would absolutely recommend staying here, and we will definitely be back. It's so secluded and quiet - a great break from the city!