2/10 Forfærdeligt
Jamie
Rejste med familie, Rejste med familie og småbørn
8. jun. 2024
Synes ikke om: Service og personale, faciliteter
I had to book this hotel as a backup. I booked 2 hours before checkin. I got there checked in at 3:15, they told me my room was not ready for another half an hour. I asked them if there was any way to override that as I had a graduation to go to. She did some calls and found a room and told me it would be ready in 5 min. I went out to my car gathered my family and our belongings. We walked all the way to the room number wrote down and it was wide open and dirty. We then walked to the other room as perhaps I got the rooms mixed up. Nothing. We walked back down to the lobby as the manager was there and said that we were going to have to wait at least 30 minutes. In the middle of me and my husband trying to figure out what to do in this time crunch, the manager storms by us saying she will go help them clean the room herself to get it done. As we were told there were no more rooms and had no choice but to wait… we walked outside, spoke and he went back in. Not even gone for 5 minutes he comes back with a room key and says it was my attitude. Maybe it was our interracial relationship that bothered them.
Jamie
Overnattede 1 nat i juni 2024