Hoteller nær Rockey Branch Bluegrass Community Center

"My husband and I were in Townsend for our grand daughter's wedding. We stayed at Laural Valley Mountain Retreat. We were on the second floor and had a great view. When I booked our room, I had no idea we would be walking up 21 steps to our room. SURPRISE!!!! These are thing you really need to know about when booking. My husband is 78 and I am 76 and have had total knee replacement in both knees. I was also wearing a heart monitor that weekend. Boy did I give it a workout. ...

"We thoroughly enjoyed our stay at RT Lodge. Staff was fantastic! They were all well put together polite and were there to help you with anything that you needed. The restaurant was delicious and had new things for us to try! The Lodge is nestled in the woods in Maryville, it was a great location that made you feel away when you were in the city."

"Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out"

"Nice quiet location. Room waa large, seperate bathroom, separate kitchenette area, with mini fridge, microwave and coffee maker. Clost to SMNP and good resturants."

"This property has obviously been refurbished recently! The peaceful nature themed interior decor was beautiful and the wood furniture offered plenty of storage. Thoughtful details like additional shelving in closet area and the Keurig coffee maker were nice. There are plenty of amenities such as multiple pools, a playground, and outdoor movie screen that would be great for entertaining kids. The staff helped us with late check in procedures. When we needed hand soap, the cleaning staff...

"Very clean and comfortable. Front desk was very nice I will definitely be coming back"

"Not clean"

"Enjoyed having amenities and restaurant without leaving the property"

"Very clean and conveniently close to the airport. Not a while lot nearby right now, but area is building. So if you want food you'll need to travel. But nice property."

"Staff was great. Park and fly option is great. My only complaint is that the tv is mounted in a weird way so only one of us could see the screen from the bed. The bathroom hand soap is mounted on a wall so you have to shut the door to use the sink. It was pretty noisy in the hallways in early evening. Other than that it was a great stay."

"Everything was very good except for the elevator being broken so we had to carry all of our luggage to the second floor. They were working on the elevator to get it back up and running."

"Got there at 340 and our room was not ready yet So we had to change in our pickup, to go to a concert cause he wouldn't let me check in"

"The TV remote was very difficult to use--buttons had been pushed so much that you practically had to pound them to get the buttons to work! Needed batteries? The toilet moved when you went to sit on it---needs to be rebolted to the floor. The heater/air conditioning unit in window worked but the temperature proved uneven most of the night forcing us to get up constantly and adjust it.l The morning breakfast was OK but selection could have been better."

"No sheets or blanket for sofa bed. The carpet was ripped. Not worth $200 for the night."

"airport shuttle was easily arranged and timely"

"The breakfast was good and convenient. We had a room where the water from the shower drained out to the rest of the bathroom. So our bathroom floor stayed soaked. I understand that this was a handicapped accessible room but they too could have benefitted from a dry bathroom floor and some drawers to put clothes in. Not one drawer and only 3 hangers. Alex was wonderful and helpful, and parking was convenient."

"Great room"

"Breakfast was great, especially with my Starbucks coffee! Staff was very courteous and everything was very clean!"