Hoteller i Rock Spring

"Excellent hostess. Beds in the Family Cottage were comfortable, but a little hard to climb into due to the height off the floor. There was a small stool, but we are old! LOL Would stay again but in a room with lower beds. Susan was great."

"Staff wasn’t any help and it’s very noisy. "

"would stay again"

"Dirty, smelly, old worn sheets, would touch the breakfast and still cost $146.! I pick one of the expensive rooms in this town to avoid this! I would hate to see what the fee was for a less expensive room👎"

"Very clean. Staff were so helpful and friendly. The kickback that they have is amazing. Will seek out this chain in my travels and hope they are all as this one was in Tennessee. "

"Loved this property. I would definitely stay here again if visiting Dalton."

"My room was always kept clean while i was off for the day..i will go back.."

"The hotel room was very clean. The staff were friendly and helpful. The air conditioner worked great. The breakfast was good, however, no hot food. There are plenty of places to eat at in the area. The area itself was okay. "

"Floors were dirty, bed/pillow were good, quiet, east to get too"

"YES AND YES BUT THE ROAD NOISE WAS AWFUL FROM HIGHWAY. I DID NOT SLEEP AT ALL. CUSTOMERS SHOULD BE TOLD ABOUT THIS AND BE ABLE TO CHAMGE ROOMS"

"Very clean and amazing property "

"Clean, friendly staff"

"Very clean rooms. Pool was very strong in chlorine which burned our eyes. Nice place though. "

"No breakfast at all.... bed was about 5 years old and worn out, mattressunt in terrible. "

"Room was clean, toilet seat was broken otherwise great!"

"The hotel is clean, not fancy. Free breakfast and pet friendly, so that's a must for me . A place to rest and relax after being the whole day out, just as expected. Location is good, close to Ruby Falls, and not too far from downtown. The negative for me was the staff of all areas, the front desk morning clerk and the lady in the breakfast were rude and not welcoming at all. Not even eye contact or a "good morning" , not customer service oriented at all."

"You get what you pay for. I like the fact that this hotel was right off the exit and plenty of places to eat. The downfall was the hole in the wall and bathroom door. But other that for a one or two night stay its not bad."