Hoteller i Rock Hill

"The Principal Hotel was amazing... Clean, creative, and fun."

"The toilet was broken in 1st room. 2nd room had no towels. Went to the pool, no towels either. Cable TV guide didn't match the channel #s. The staff was very nice and helpful, but there seemed to be many things that could have been avoided with better leadership and intention on creating a great experience."

"Good hotel near the airport. Shuttle was super easy to use and staff was very friendly."

"Every thing’s was nice and clean and I saying thanks for stuff"

"Overall experience was"

"it has shuttle, clean hotel. i am very satisfied with the hotel staff."

"I was quite surprised of the quality of this hotel. Staff was friendly, hot breakfast & comfy beds. I would say this is an older property but well kept. Would stay again!"

"The pool was a little bit dirty and the rooms were a little smaller than I expected it besides that it was a pretty good experience"

"All good"

"The place was nice breakfast everyday and the happy hour was great. Staff was very friendly and helpful."

"Rooms were very clean, even in nooks of vanity. Every staff member we encountered were friendly, Thank you. We didn’t eat the breakfast so we can’t rate it. But looked average or better from our peak. We will definitely consider staying here again the next time we are in the area."

"Breakfast was good. Good value for the money. Very friendly staff. Can’t beat Midwest friendliness"

"Checked in with staff first day of visit, we're not friendly and did not update about any pool closures. In room, did not have spare toilet paper, shower had hair on the wall and was not fully clean. Toilet used multiple flushes to work properly, and shower would fluctuate from freezing cold to scalding hot. Pool was closed for the season, which is why we chose this hotel with no notices anywhere to guests other than on the pool. Informed staff of room issues and none were addressed. Would not...

"Rooms were clean. Very friendly and helpful staff. Very tasty breakfast, well-stocked, and kept fresh. They had an employer making sure the breakfast area was cleaned and stocked fresh. Well Done!!!"

"My stay was absolutely phenomenal. The check-in staff, especially my check-in agent at the front desk, were truly amazing. They helped me with directions to places and just made my experience in St. Louis unforgettable."

"I booked my wife into a handicapped room because she cannot use the toilet or bath without having a handicapped accessible bathroom. When she went to go to the bathroom, the toilet was not flushing toilet paper, or any bodily waste. When we asked the front desk for assistance the person said she would get someone to fix it. We waited 3 hours and no one ever came. When we called the front desk again, the person told us there was no maintenance person available untill the next day. She...

"Trash ass hotel"