We had a horrible experience!! When you pay close to $600 for 2 days, you expect to have things like a working fridge in your room, we had to get ice, from the bar, 2 floors down, 2-3 times per day to keep the food we had bought cold! We had a shower that constantly flooded the entire bathroom and hallway floor and most importantly, a patio door that didn’t open and close properly!!! The reason we rented this one and paid all this extra money was because we had a hot tub on our balcony, so what’s the point of that if we can’t go out because the door won’t open, and when we do manage to get it open, it won’t close, hence letting all the mosquitoes in and being bitten all night long!!! The place was also infested with fruit flies.
When we asked to speak to a manager to try and get some type of compensation for all of this, we were told in a VERY rude way that the managers weren’t there, she wouldn’t put us in contact with them and basically told us to leave! Worse hotel EVER and we have travelled all over the world!
I absolutely do NOT recommend this hotel!!!
The only positive thing I have the say is that it had an amazing view!
