Hoteller nær Roberson Museum and Science Center

"The staff were very rude at check in . Not accommodating at all. And for a 4 star hotel I was not impressed. The shower head in the shower was loose , the plug for the tub broken and they put some kind of a sticky mat in the tub which was placed on top of dirty sticky mat instead of taking out the old ones ."

"Værelset var mindre end tilsvarende standard i USA men ok. Larm fra elevator selvom vi boede længst muligt væk nede af gangen. Personalet i receptionen var ikke videre imødekommende men personalet i morgenmadsrestauranten var meget venlig og der var en fin buffet."

"Nothing was as shown or described. There was no TV to watch . There was a small flat screen TV that sat on a small coffee table, unplugged, with no where to plug it in. There was only one outlet in the entire room, which had an old tiny mini refrigerator plugged in and so that I could plug in my phone charger. The room was not even the room advertised. It was a tiny room, not swept or vacuumed, no top sheet on the bed, broken window taped up, along with the broken blinds. There was absolutely no...

"Great location for walking to different points of interest. Hotel was beautiful and so many amenities for convenience."

"Went for pool it was nice room could have been cleaner nice breakfast staff was nice"

"The hotel experience was very good overall."

"We choose this hotel because of the average score on hotels.com. What a disappointment. 4,5 score is not close to what you get. We stay in many hotels in a year, and this hotel is a typical 3 star hotel. Breakfast big disappointment unless you like unhealthy food. Pool area ok and fitness room also, but that it what is positive about this stay"

"I would like to go back on 9/19&20,but not available,so sad!"

"Excellent customer service , front desk lady is the best"

"This hotel was very dirty and not well maintained at all. Stay elsewhere!"

"Overnight noise by repairman banging made it hard sleep"

"The first room we stayed in the air conditioning was not working… they did upgrade us to a suite which was great. The gentleman at the front desk was very helpful! Unfortunately never enough towels… but the worse part was the smell of pot everywhere.. everytime we left and came back it was non stop! Also, we went to grab their”breakfast included “ at 9AM and nothing was left."