Hoteller i Riverside

"Clean room"

"All good"

"Customer service was very poor, The tv didn’t work and we kept asking for help and no one came and they wouldn’t switch rooms. Very frustrating and disappointing. "

"Breakfast was fresh. Shuttle was so helpful back and forth to the airport. Great pizza restaurant in the Hilton next door. "

"Stayed here twice, both times on weekdays. Rooms are nice, staff is excellent and casino was fun. My only gripe would be no food options for late night people like me. "

"Room was okay. Door to patio stuck slightly open. Bathroom did not have any place to hang towels, except one short rod for a hand towel. Check-in was fast and easy. Gentleman who helped us was efficient and friends. During our two night stay, DeeDee worked the front desk over the weekend. She greeted guests as they entered, asking about their breakfast or their day. Truly a GREAT representative of the hotel. We easily walked to Royals games just across the street. Great location."

"Very clean and well maintained property "

"Hotel portion looks like nothing has been changed or updated since whenever it was built. Every door we passed had missing parts of trim. Our outlets were loose and almost impossible to plug anything into. "

"On a whole the place was clean however our comforters on both beds had stains and the tub had marks in it. Breakfast was delicious. Biggest downfall for me was the Asian mystic decor above doorways and on surfaces. Will probably not return. "

"Ok"

"Staff was friendly and helpful. Room was good and breakfast was good!"

"The good news: Guadalupe and her kitchen staff were very friendly and helpful. She made the biscuits from scratch and was constantly checking to see that all was good. The room was missing a remote for the TV, a hair dryer, and a coffee pot. The guy at the desk in the lobby in the evening made no effort to help. The only thing replaced during our 2-day stay was the hair dryer."

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Room was spacious and breakfast was good selection. "

"It was nice enough for what we needed. The beds were not comfortable for me, and they cut off breakfast too early. Breakfast was pretty bland and very basic, processed eggs and cereal. It was fairly clean. I've stayed in worse places but will try something else next time."

"Nice Staff with Airport shuttle option. "

"520 dollars for 2 nights was very excessive!"

"Ice machine a long way from room. Coffee from a machine was not very tasty. The shower was difficult to shut off,had to call maintenance.Breakfast was middle of the road."