Hoteller nær Ripley's Aquarium of the Smokies

"The property is in a perfect location. You can walk to anywhere you want to go in Gatlinburg. We have been coming to this hotel for many years. The staff is always helpful and friendly but we did notice this year that the rooms are getting a little tired and could use a refresh. They are clean but some of the furniture (chair in the king room) are stained and the beds are not as comfortable as they have been in the past. The rooms are very quiet which is nice. Even in the poolside rooms you...

"Quiet room Great balcony view Comfortable bed"

"The staff were very friendly and willing to answer our many questions about getting around in Gatlinburg. The location of Greystone Lodge is great. We were able to catch the trolley right next to it."

"Nice view, helpful and available stuff. The food at the attached restaurant was excellent"

"Great place to stay close to the convention center. Staff is extremely helpful and friendly."

"My wife and I had a wonderful stay. We really enjoyed the quiet on‑site bar with its great drink selection and ended up visiting every night except Sunday when it was closed. The restaurant was only open for breakfast during our stay, which was a bit confusing, but not a deal‑breaker. We loved that the property is tucked away from downtown yet still close enough to enjoy everything. Overall, it was a great experience and we’d happily stay again."

"The property is one block away from the center of Gatlinburg. The room was clean and spacious with plenty of towels. Check was easy and the staff very helpful."

"Fint hotel med central beliggenhed i byen og tæt på gode vandreruter i Great Smokey Mountain. Fine store værelser til en familie på 4. Skuffende morgenmad, hvor alt var plastic og engangsservice samt et meget lille pool område. "

"After booking I called and talked with George and explained about mine and my husband health issues and told him what I needed and he was so supportive and not only met our health issues but was very happy to assist and was most pleasant doing so. Most would have been not as friendly. I had to remain on the line for a couple minutes before telling him what I was needing. He was that helpful and assisting to each person he help to check in and the needs as well. I wasn’t able to meet him...

"Hotel is very clean, very nice staff. We checked out the pool area nice I know kids would love it. Chlorine overload for me. Great breakfast, vouchers included in our reservation. Room lighting: Our room was dark even with the 4 lamps in the bedding area. Maybe brighter bulbs? AC worked great. We would stay here again."

"The room had the best mattress and pillow that I have ever encountered in a motel/hotel. The room was large and very accommodating Elevators was very fast. Breakfast was god"

"Great place to stay close by a lot of activities !!"

"Greeted by a cockroach on the floor when I entered my room. I went to the reception to ask if the cleaning crew could do something about it but was told that they’d all gone home. I asked they just expected me to be okay with it and they obliged to come over and deal with it. After they’d removed the first roach I later found another one one the ceiling. Again I went to the reception and they came over to deal with it. While the receptionist did do something about it, it felt like I was being a...

"The breakfast was delicious and offered a wide variety of options. The rooms were clean and spacious, making it a comfortable place to stay. I would definitely stay here again, but be sure to factor in the separate parking fee."

"Excellent!!! Will stay again and recommend to anyone planning for Gatlinburg!"

"I enjoyed my stay a lot. The room was clean and it was very quiet. I was in the room downstairs but did not hear any footsteps or noise from upstairs, or next door. I am a very light sleeper so having a quiet room was important to me. Water pressure was good, staff was helpful and the breakfast was excellent. I would definitely stay again!"