Hoteller i Rio Grande da Serra

"Great location and kind staff in the front desk. However, there is barely a kitchen in the room as advertised. There is no pans so the stove is useless. There is a sink but with no water running, it’s useless. Only a microwave and a fridge is working. Also, even though there are staff at the desk, all guests must fill out an online form before arrival. I believe I filled it out 3 times with the site crashing every time. It takes about 30 minutes to fill out with everything from job description, to face recognition. All communication with this company is AI controlled and we found it impossible to get in contact with a real person. It’s just an AI loop of communication on their WhatsApp as well. "

"Virkelig hyggeligt hotel, hvor der er lige det, du har brug for til at par dages oplevelse i byen. Beliggenheden er fin, da du kan gå til flere højdepunkter, og der er glimrende spisesteder i nærheden. Eneste minus er poolen, der er lidt lille og ganske kold."