6/10 Okay
Amit
Rejste med familie og småbørn
15. maj 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This is not a regular Hilton Hampton Inn . Very rundown with poor standards. So sad to see state of Hilton associated hotel like this with th whom I started my career 23 years back . I have already sent a LinkedIn msg to Jenn and hope she gets back to me from her busy schedule.
The hotel is inconveniently located with limited access to transportation. Same breakfast every day and with limited seating. Pool was always dirty with scum floating on top and we saw dirt deposit looking like fungus at the bottom of pool. Did not use pool for a single day and kids were disappointed.
Hotel has ridiculous policy of not cleaning of your room for 5 days if you are staying. I requested on third day for fresh sleeping amenities and garbage change but no one attended. Same on the fourth day. This POLICY MUST BE highlighted by Expedia at booking site. I am more upset with Expedia than hotel for providing inaccurate and false information on booking sight. The only positive thing is hard working staff who are keeping the hotel together and running it. Courteous and kind staff especially Varnit n Fred . It is good for single business traveller driving own car but not for families or tourists who seek direct access to Manhattan.
Amit
Overnattede 5 nætter i maj 2024