Hoteller nær Richmond National Battlefield Park

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The hotel was immaculate and the staff were amazing.I highly recommend a stay here. "

"The staff was amazing. They have a featherless floor for guests who have allergies "

"I gave breakfast a 4 ONLY because the waffles were sticking in the waffle machine, even with the spray. Otherwise, the hotel was clean and well-maintained. The staff we interacted with were pleasant and friendly. Rooms were clean. Would stay here again. "

"Loved this hotel, it was very neat, comfortable and pretty. In a great location. The staff at the hotel were very nice and friendly. Will definitely come back again."

"Awesome "

"The staff were so friendly and helpful and the room was enormous and really clean. The property was nice - I wish I stayed longer so I could check it out a little more."

"My room was quite nice and very comfortable. "

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"Friendly staff."

"Can't get any better than this for a airport hotel"

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "

"The room was really clean and cozy. The breakfast was good, however I didn't like you had to pay for parking and it was in a shopping center so what is so exclusive about the parking lot that you are sharing it with a restaurant in front of the hotel. "

"Enjoyed my stay for my birthday trip. Only little downside was the side of the toilet was not clean, but other than that, everything else was spotless. "