Hoteller i Richmond Heights

"The room looked clean but in the middle of the night i woke up to a small bug crawling on my pillow. And i have bug bites on my arm."

"Wow! Probably the best value we have ever gotten with our stay. The room and decore were amazing. My daughter is a book worm and was smiling ear to ear at all the painted lockers. The staff were unbelievably helpful. The room was clean and huge. You will have zero regrets here."

"Air conditioner didn't work the best and the pool wasn't unlocked at 9am when I went down to take a swim. Not very soundproof so bring earplugs. The breakfast had no protein options other than the sausage in the gravy. Halls smelled funny. The staff was nice. Check in was easy. The bed was comfortable."

"Bedding had blood stains. We called the front desk about the stained bedding and they went new sheets up but expected us to strip bed and put new sheets on ourselves. We were going to do that but the new sheets were damp so we requested a different room instead. Likely won’t stay here again. "

"We had to go to 3 different rooms to find one that did not have a terrible smell when we checked in. Then they had a sign at breakfast about offering alternatives for food allergies but it took 3 days for them to get gluten free bread. Then the streaming service went out for the whole hotel, then the internet went out for the whole hotel, (this was all out for days) then one day we needed new towels and toilet paper but apparently you can’t get service except on certain days so you are kinda...

"Very loud noise during night due to cars driving in the high way The coffee shop is expensive and no refills for the coffee"

"Was never able to check in. Was told our room was still being cleaned and this was two hours after standard check in. The girl at the counter wasn’t helpful, she didn’t offer to help me find a different room or anything. Had to cancel and stay somewhere else. Ended up being way better customer service at the other hotel anyways."

"Good hotel near the airport. Shuttle was super easy to use and staff was very friendly."

"Decent"

"So toilets are so low they are toddler height-do a deep knee bend to sit down. The tv is 50 channel selection of direct tv but only a few actually transmit -finally figured out on my 2nd day if you turn the tv off then on again you can get the channel to transmit video-otherwise it says it only transmits audio-so changing channels and getting video transmission meant turning it off and on. Third, the beds are very soft so no support-back was hurting after the first night and it was a challenge...

"Staff was superior. Breakfast was delicious! Pool was a little small and over crowded, but stay was great"

"Staff was friendly and great"

"My room was clean and comfortable. All staff including the shuttle staff were professional and welcoming. I had to stay at this establishment because my flight was canceled. I made a great choice!"

"Never stayed at the Drury inn. Enjoyed the amenities and staff."

"Great breakfast!"

"Well recommended"

"We booked this hotel last minute as the one we had previously booked was not suitable to stay in. This property was amazing from the time we walked in. The lobby was clean. The very sweet front desk woman was super busy when we checked in on Friday but handled everyone efficiently and timely. Everywhere we went was clean. Our room was clean and despite the hotel being so full it was quiet and we could always find a good place to park. The staff during breakfast were so nice and checked to make...