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Anmeldelser af Kef Guesthouse by Keflavík airport

3 out of 5
Kef Guesthouse by Keflavík airport
Grænásvegur 10, Reykjanesbær, Reykjanesbær

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 295 af i alt 683 anmeldelser" "
Bedømmelse på 8 − Udmærket. 269 af i alt 683 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 683 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 683 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 683 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jan Francis

Overnattede 1 nat i september 2023
Svar fra ETX-Joelsigurdsson8 den 12. sep. 2023
Dear Jan Francis,We are so grateful for your review. Thanks for sharing your rating with us and the community.Kindest regards,Jelena

10/10 Fremragende

Karina

Overnattede 1 nat i september 2022

8/10 Udmærket

Dorthe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022
Svar fra Sashko den 15. apr. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint hotel
Overnattede 1 nat i april 2022
Svar fra Sashko den 15. apr. 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Fremragende

Nikolaj Kjer

Overnattede 1 nat i marts 2022
Svar fra Tina den 31. mar. 2022
Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear you enjoyed the stay. Our hotel aims to provide a truly unique experience and work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel! :)

10/10 Fremragende

Jenni

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

6/10 Okay

Mette Overby

Overnattede 1 nat i maj 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er et super hyggeligt sted; fine værelser og gode badeværelser. Personalet er enormt hjælpsomme.
Overnattede 5 nætter i januar 2019
Svar fra Lina den 8. feb. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Mange tak! du er altid velkommen igen! - Lina

8/10 Udmærket

Mathilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2018

6/10 Okay

Troels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
OK lufthavnshotel
Hotellet var ok som lufthavnshotel. Rent og pænt over alt, men vi havde ikke set, at der ikke var bad på værelset. En del larm, da gæsterne skulle til lufthavnen på forskellige tidspunkter.
Overnattede 1 nat i maj 2018
Svar fra Freyr M den 11. jul. 2018
Dear Troels We are happy that you liked the complimentary shuttle service to&from the airport. Our cold breakfast buffet is inspired by a traditional Icelandic breakfast. We serve organic local dairy and vegetable produce. various types of crisps, bread, seeds, dried fruit & cereals which can be combined with many varieties of spread or yogurt. And last and but not least, of course as much tee , hot chocolate or coffee anyone could want. We don't quite understand your problem with the breakfast we offer, we would like you to express what it was lacking, send us a E-mail. We are great full for all feedback about our little guesthouse to be able to improve our services.

8/10 Udmærket

christina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
ok til prisen
Fint nok hotel, dog er der ikke toilet og bad på værelset, dette havde vi ikke været opmærksomme på. Morgenmaden er fin, der er lidt blandet, så man kan gå lagt en go' bund. Hotellet ligge øde, så man er afhængig af bil.
Overnattede 3 nætter i februar 2018

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2018

10/10 Fremragende

Toke Willadsen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Yderst behageligt ophold og perfekt lokation
Vores ophold hos kef guesthouse var yderste behageligt. Der er en god stemning og værelserne er komfortable. Morgenmaden er inkluderet i opholdet og er meget indbydende. Stor variation i udvalget. Kaffe/the og lemonader er ad libitum. Vi tjekkede ud om natten og afleverede bare værelsenøgle ved skranken. Gæstehuset er blot 5 min. Kørsel fra lufthavnen - hvilket gør kef House mere attraktiv. Fri parkering og internet. Alt i alt har de hvad hjertet begær.
Overnattede 3 nætter i januar 2018

6/10 Okay

Jens

Synes godt om: Rengøring
Havde ikke lige læst det ordentlig igennem. Så bad og toilet er på gangen, og ingen tv på værelse. Så stod der hav udsigt, men der var en en vej med en del trafik.

8/10 Udmærket

alice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Højt service niveau. Nydeligt fællesbad
Vi ankom ved 18 tiden, der var meget mørkt og vi havde forstået, det derhen at der var mulighed for indkøb af sandwich eller lignende på stedet. Men nej kun snacks Tænk, så tilbød receptionisten os en gratis transport til kæmpe supermarked i nærområdet, hvor alt hvad hjerte og mave kunne begære kunne købes. Bilen ventede mens vi handlede og tilbage på Kef tilberedte vi en skøn middag. Stor gratis service, der kun kan glæde en sulten gæst. Endvidere var der morgenmad klar fra kl. 03.30 for tidligt afrejsende. Desuden en fin shuttleservice - gratis - til lufthavnen. Fint værelse med fortrinlig seng.

8/10 Udmærket

Martina, Nuuk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God service og gode faciliteter af et hostel.
En enkelt overnatning ved mellemlanding. Lækre badeværelsesforhold, god service både med afhentning fra Keflavik airport og shuttle retur, og ikke mindst dejligt med gratis snacks. Sengen var rigtig god. De eneste minusser var at internettet svingede i kvalitet og at væggene var lidt tynde. Men helt sikkert et sted jeg ville komme igen hvis jeg bare skulle overnatte et sted på island inden afrejse.

10/10 Fremragende

Kasper, Århus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt til formålet
Super fint sted at overnatte i Keflavik hvis man lander sent - lækkert morgenmad!

6/10 Okay

Piet, Denmark

Synes godt om: Værelsets komfort
Fine for an airport stay-over
Fine hotel for a stay over close to the airport. Self-service kitchen for a quick snack, tea/coffee and breakfast. Free parking just outside the hotel. Comfy beds. Very noisy from the street just outside, thin walls (had to shush on the chattering neighbor girls in the middle of the night), lousy wifi, the door to the toilet/bathroom in the room could not close, the lightning in the bathroom where poor, lots of water on the bathroom floor from the previous guest.

6/10 Okay

kenneth

It’s nothing special basic needs
Overnattede 1 nat i maj 2024
Svar fra Bisera den 17. maj 2024
Dear Kenneth, We appreciate your feedback. We hope to have the opportunity to welcome you back and exceed your expectations. Kind regards

2/10 Forfærdeligt

Karol

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me dice que me llegaría un email con mi número de cuarto y la clave inteligente de la llave de mi habitación y nunca me llegó el email. Una persona que estaba afuera porque le pregunté me dio un número para llamar el cual llame y no contestó nadie ese señor entró al lobby y me ayudó. Además cuando compré añadí el desayuno por 37 dólares y no hay desayuno bufete no hay nada! La única y peor experiencia que pasé en mi visita a Iceland
Overnattede 1 nat i april 2024
Svar fra k den 30. apr. 2024
Dear Karol,Thank you for your review.Your happiness is our pleasure. We are sorry that we did not meet your expectations and to hear it wasn't an amazing experience. We appreciate you bringing this remark to our attention.We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our self-check-in services and 24/7 support available for assistance. We are sorry you did not contact us during your stay so we can assist you, we do not have a formal Reception, and check-in instruction is sent to the provided email address/your message inbox on the channel. Yes, breakfast is provided, and the price is 1750 ISK per person adult and 1200 ISK for a child. It is served between 05:00 to 10:00 o'clock in the common kitchen next to the reception. You are always welcome!Kindly,Klimentina

6/10 Okay

Abigail

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It did the trick for an over night layover, but you’re definitely getting what you pay for. Noisy through out the night, and my room was positioned where I could see the light from the reception desk through my curtain so that kept me up as well. Staff were friendly and helpful when needed. Transport from airport was $20 USD, but at least to the airport it was free. I couldn’t find towels in my room or in the common bathroom, so I wasn’t able to make use of the shower.
Overnattede 1 nat i april 2024
Svar fra Igor M. den 23. apr. 2024
Dear Abigail,Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations in terms of noise and room amenities. Your comments about the noise and the lack of towels are concerning, and we apologize for any inconvenience this may have caused. We'll address these issues with our team to ensure they are properly resolved. The guests can always contact our Customer Service by phone 24/7 for any issues they might have on spot. We're glad to hear that our staff was friendly and helpful during your stay. We do hope to welcome you again in near future for a more enjoyable experience.

10/10 Fremragende

Monica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Igor S. den 4. apr. 2024
Dear Monica,We're ecstatic to know that your stay exceeded expectations. Your positive feedback fuels our commitment to excellence. Looking forward to your next visit with us.Kind regards,

8/10 Udmærket

Deike

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Easy first night after late arrival stop
Overnattede 1 nat i februar 2024
Svar fra Kind regards, den 26. feb. 2024
Dear Deike, Thank you for the kind review! We hope to be able to host you again in the future!

6/10 Okay

Faten

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel pratique pour une dernière nuit avant de prendre l'avion mais la douche et les toilettes sont communes,pas de petit déjeuner. Le seul avantage est la proximité avec l'aéroport et les agences de location de voiture.
Overnattede 1 nat i februar 2024
Svar fra Marija den 17. feb. 2024
Dear Faten, Thank you for taking the time to write a review. We are glad that you enjoyed your stay with us. The shared bathroom is clearly stated in the room amenities when guests make a booking, depending on the type of room that they have.

8/10 Udmærket

Hyeong Woo

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
체크인시, 시스템 문제가 있어 다소 불편하였지만 적절한 피드백으로 인하여 잘 대처되었습니다. 다만, 주방 식기 용품의 관리 및 수량이 부족하다 판단됩니다.
Overnattede 1 nat i januar 2024
Svar fra k den 16. jan. 2024
Dear Hyeong Woo,Thank you for your review. Your happiness is our pleasure. We hold ourselves to the highest standards and we strive to provide the best experience to our guests. We really appreciate all the feedback.We appreciate all the remarks.Looking forward to welcoming you in the future for a better experience.Best regards,Klimentina

8/10 Udmærket

Jessica

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Apolonia den 1. jan. 2024
Dear Jessica, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We hope you can come back and stay with us in the future.

10/10 Fremragende

Raghib, Skillman

Overnattede 1 nat i december 2023
Svar fra k den 27. dec. 2023
Dear Raghib,Thank you for your review. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

10/10 Fremragende

Eric

Rejste i en gruppe
Synes godt om: Faciliteter
Great, quiet place to stop for the night before heading out into Iceland. Modern bathroom, comfortable beds, and a simple self-service checkin.
Overnattede 1 nat i november 2023
Svar fra Best regards, den 28. nov. 2023
Dear Eric, thank you so much for your review! It is our top priority to provide our guests with the best and most comfortable experience when they stay with us, so reviews like yours always make our day! We hope to be able to host you again in the future!

8/10 Udmærket

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a late flight and were meeting friends the next day to travel throughout Iceland. It was a very convenient property to meet. It was easy to take an Uber from the airport. The room was clean.
Overnattede 1 nat i juli 2023
Svar fra Katerina den 27. nov. 2023
Dear Jennifer, thank you for your review.We really appreciate your feedback because it helps us improve our service. We are very glad you enjoyed your stay and we would like to welcome you again. Kind regards,

4/10 Dårligt

Jim

Rejste med familie og småbørn
Synes ikke om: Service og personale
We reserved two family rooms to accommodate our large group. When we arrived, one of the rooms was occupied. The staff on hand seemed really confused how that would happen. We were only there one night and they found a couple beds for those that didn’t fit in our one room. However, they refused to accommodate any price changes based on an incorrect narrative that was told by the staff that helped us out in order for the staff to not get in trouble.
Overnattede 1 nat i november 2023
Svar fra Katerina den 27. nov. 2023
Dear Jim, thank you for your feedback. We are sorry to hear that you did not have a smooth experience in our Guesthouse. We apologize for the inconvenience and once again thank you for your response because it will help us improve our service. Guest satisfaction is our top priority. If you have any other comments on the staff, please do not hesitate to message us.Best regards,

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for early morning flights from Keflavik
Close proximity to airport, easy check in and check out, hassle free. One of our two rooms lacked heat, so that was a minus, but overall, it worked for us.
Overnattede 1 nat i november 2023
Svar fra Best regards, den 13. nov. 2023
Dear, We are thankful that you took the time to express your view regarding your stay with us. Our main priority is always to provide our guests with the best possible experience when they stay with us, so we are sorry to hear about the inconvenience you experienced with the heating. That being said, we are happy to hear about the things that you felt we were doing right. We always take our guests' feedback and use it to improve to the best of our abilities. We hope to be able to host you again in the future!

10/10 Fremragende

CHRISTELLE

Overnattede 1 nat i november 2023
Svar fra Veliche den 15. nov. 2023
Dear CHRISTELLE,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Fremragende

Emily

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Veliche den 10. nov. 2023
Dear Emily,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Fremragende

TAQWA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Guesthouse near to the airport. Did not received the check in details including door password. Have to call the service centre. Overall easy check in.
Overnattede 1 nat i oktober 2023
Svar fra Ana den 31. okt. 2023
Dear TAQWA , Thank you for taking the time to share your review with us. We always strive to provide our guests with the best possible experience and we are glad to hear that our efforts are appreciated. We hope to be able to host you again in the future! Kind regards,

6/10 Okay

Michelle

Overnattede 1 nat i september 2023
Svar fra Ivy den 10. okt. 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it, perfect for what we needed. Great sleep during long layover. Near the airport.
Overnattede 2 nætter i september 2023
Svar fra Apolonia den 19. sep. 2023
Dear John, thank you for your kind words. We appreciate you taking the time to share your experience of your stay with us. We count ourselves lucky for guests like you. We look forward to welcome you again in the future.

6/10 Okay

Joey M C

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable overnighter for early KEF flight
Overnighter for early KEF flight to London. Easy to locate and nearby eating places and a Bonus for last minute shopping. Good size room for 4 for last minute packing with a nice attached bathroom. Shared kitchen always open with coffee, tea and juices available. There's even a prison cell within the guesthouse! Free parking but WiFi in room not very strong. We were surprised breakfast was spread out at 6am as were not told it was provided though we did not consume. Overall, a great night's stay. Will be back when in town again.
Overnattede 1 nat i september 2023
Svar fra Tanja den 18. sep. 2023
We sincerely appreciate you taking the time to share your positive experience with us! Thank you for your review and we hope we can welcome you back in the future. Best and warmest wishes from our team.

8/10 Udmærket

Jennifer

Synes godt om: Overnatningsstedets tilstand og faciliteter
Easy access and communication. Comfortable and modern.
Overnattede 1 nat i september 2023
Svar fra Igor S. den 15. sep. 2023
Dear Jennifer,We're delighted that you had a memorable stay with us! Thank you for your glowing review and for taking the time to share your experience. We hope to have the pleasure of hosting you again in the future.Kind regards,

8/10 Udmærket

Astrid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Igor s. den 15. sep. 2023
Dear Astrid,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards

8/10 Udmærket

Robin

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very basic, but nice and clean facility. If you just want a bed for a night near the airport, this place is fine.
Overnattede 1 nat i september 2023
Svar fra ETX-Joelsigurdsson8 den 12. sep. 2023
Dear Robin, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.Kindest regards,Jelena

6/10 Okay

Jon

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Exterior property is a airport parking lot and could use some work, but the rooms are clean and good enough for a short stay. Great airport access.
Overnattede 1 nat i september 2023
Svar fra Apolonia den 9. sep. 2023
Dear Jon, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us.We hope you can come back and stay with us in the future.

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to train station! Great location! No AC had a fan but at night we cooled down the room by opening the window! Would recommend
Overnattede 1 nat i september 2023
Svar fra ETX-Joelsigurdsson8 den 12. sep. 2023
Dear Jessica,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Jelena

2/10 Forfærdeligt

Guillaume

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This accommodation was somehow the most expensive and at the same time the worst one in our 2 week Iceland trip. Shared bathroom was filthy, no staff at reception desk for hours on end, difficult check in, etc. Shuttle service to the airport for 3500 krona offered, we took a cab and it cost 3100 krona, they straight up try to rip you off. Avoid this place if at all possible.
Overnattede 1 nat i august 2023
Svar fra Andrija den 28. aug. 2023
We're deeply sorry to hear about the problems you experienced during your stay. This is not the standard of service we strive to provide, and we're disappointed that we let you down. Your feedback will help us improve, and we hope to welcome you back for a more positive experience.

6/10 Okay

Robert

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Not enough share bathrooms and toilets for all the guests in the guest house; end up waiting a while when all bathrooms are used. Also shower rooms had no door or curtain that made the whole bathroom floor wet and toilet is next to shower
Overnattede 2 nætter i august 2023
Svar fra Igor S. den 18. aug. 2023
Dear Robert,We're sorry that we didn't meet your expectations during your stay. We will take your feedback to heart and do our best to improve our services and amenities. We hope we will have a chance to make things right on your next visit.Best regards,

8/10 Udmærket

Ann

Overnattede 1 nat i august 2023
Svar fra Mihail den 2. sep. 2023
Dear Ann, Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit.

6/10 Okay

Simone

Overnattede 1 nat i juli 2023
Svar fra Veliche den 2. aug. 2023
Dear Simone, Thank you for taking the time to send us feedback, we appreciate it. We are glad that you were generally pleased with your stay at our place.We do hope that you will visit us again someday for a better experience. Best Regards,

10/10 Fremragende

James

Overnattede 1 nat i juli 2023
Svar fra Veliche den 6. aug. 2023
Dear James,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

4/10 Dårligt

Sarah

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Suffocating night
We stayed in Family Room #12. When we arrived the blinds were up for all 4 windows with the sun shining in. Normally this would be great, but the room was stifling and only 1 of the windows opened...a measly 6 inches, to let some air in. My entire family felt like they were suffocating all night as we could never cool the room down. To make matters worse there was an awful stench of urine in our private bathroom. I'm going to assume it's from the septic tank but the public bathroom in the hallway next to our room had no such smell. Lastly, this hotel also runs a long-term car parking business. So cars were EVERYWHERE....good luck to the people that were actually staying there to find a spot close to a door to unload their car. The photo of an expansive lot around this hotel that you see on this site is not at all what we encountered.
Overnattede 1 nat i juli 2023
Svar fra Ivy den 12. jul. 2023
Dear Sarah,Thank you for taking the time to leave us your feedback.Thank you for bringing this issue to our attention. It would have been more convenient if you called us since we do provide phone service 24/7 . We are truly sorry for the inconvenience but if we would have known we would have moved you to a different room. The safety and security of our guests is always our top priority. In taking great care of our charming guesthouse, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We truly apologize again for any inconvenience.

10/10 Fremragende

Yet

Overnattede 1 nat i juli 2023
Svar fra Veliche den 13. jul. 2023
Dear Yet,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,